58% Reviews
replied to
96% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


282 reviews from our car dealer reviews community
Leave a review for Southern Prestige Cars - Crawley
Leave a review

282 reviews from our car dealer reviews community

Leave a review for Southern Prestige Cars - Crawley
Leave a review
"Great Car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had several conversations with Danny regards viewing a potential vehicle Danny was very upfront at all times when I finally viewed the car it was as described and the purchase was just as hassle free pleasure to do business with him would certainly recommend Thanks Danny

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Danny Neville from Southern Prestige Cars - Crawley in response to Great Car

It was great to meet you James, and thank you for your kind words. Thanks for making the long journey from the west country to collect your car, and I am so pleased it all worked out in the end. Please feel free to reach out if I can do anything else for you. Kind regards, Danny.

"How buying a car should be "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted Danny after seeing a car I was interested in. The whole process was efficient and easy. I was collected from the train and give a handover all very simple car was excellent as described and I even got half a tank of fuel 👍

What is a verified reply?
Replier has verified their email address

Danny Neville from Southern Prestige Cars - Crawley in response to How buying a car should be

Hi Jonnie, thank you so much for your kind words, it was a pleasure to meet you and I'm glad to hear that you had a great experience with us. It was a pleasure to help you with the purchase, and I'm so pleased the car has gone to a good home. Enjoy your new car, and don’t forget - I claim dibs if you ever want to sell it! If you ever need anything in the future, don’t hesitate to reach out. Safe travels, regards, Danny.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Disappointing customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was interested in viewing a GLE, but was informed there was a £99 non-refundable reservation fee required to even see the car. While the fee is refunded if the car isn’t as described, it wouldn’t be returned if you simply found a better deal elsewhere or decided not to proceed. Essentially, you need to pay this fee just to view the car, which feels restrictive for anyone unsure about making an immediate purchase. We likely would have gone ahead and bought the car the same day if we’d been allowed to view it without paying upfront. For comparison, main dealerships may charge a reservation fee to take a car off the market, but it’s usually refundable if you find a better deal, and they let you view the car first. It seems like confidence in the quality of the vehicles should be enough to sell them without needing a fee to view. Charging people just to look at a car feels off-putting and may discourage potential buyers. During my interaction, I remained polite, but I found the tone of the responses very disappointing. The exchange left me questioning their approach and attitude toward customers. I’d recommend ensuring you’re fully comfortable with this process before proceeding.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Danny Neville from Southern Prestige Cars - Crawley in response to Disappointing customer service

Thank you for sharing your thoughts, Ishmam. Our policy is designed to ensure that the car is exclusively reserved for you during your viewing, preventing any potential conflicts with other interested buyers. To facilitate this, we kindly ask for a nominal reservation fee of £99. This fee guarantees that the car you choose will not be sold to anyone else before your visit and ensures that a member of our team will be available to assist you. Once a car is reserved, it will not be accessible to other customers, and we will ensure that support is available to you online, by phone, and in person during your visit. Reservation fees are credited towards the purchase price of the car, and if the vehicle does not match the description provided, it will be returned to you in full. Thank you once again for your feedback, Ishmam. I wish you the very best in finding the perfect car to suit your needs. If you decide to give us another opportunity or have any questions, please feel free to reach out to me personally. Best regards, Danny Neville.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Merc AMG Sold."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently sold my AMG via Southern Prestige Cars. The process was easy from start to finish and Danny was professional and helpful throughout and got the car sold efficiently. Would recommend.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Danny Neville from Southern Prestige Cars - Crawley in response to Merc AMG Sold.

Thank you for sharing your experience Azam. We're pleased to hear that you had a smooth selling process with Southern Prestige Cars. Your recommendation means a lot to us and if you ever need assistance in the future, don’t hesitate to reach out.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Mercedes C63s from Southern Prestige Cars without seeing it first. The car was everything Danny had described but so much more. The service from Danny was excellent from start to finish and he is a pleasure to deal with. Thanks again. Highly recommend.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Amazing service from start to finish."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Mercedes C63s from Danny without seeing the car in person, it was everything Danny had described but so much more. Danny was very professional, and helpful, but most importantly he is a really nice guy. Highly recommend and would definitely use again.

Danny Neville from Southern Prestige Cars - Crawley in response to Amazing service from start to finish.

It was a pleasure meeting you, Phillip, and assisting you in finding a fantastic car. If there's anything else I can help you with, please don't hesitate to reach out. I look forward to next time. Kind regards, Danny.

"Mercedes E220d coupe "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great guy and great experience and knowledge of cars ! A1 +

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Danny Nevile in response to Mercedes E220d coupe

Thank you so much for the feedback Martin. I really appreciate the kind words. I'm glad I could share my knowledge with you and help you buy a great car from us. If you ever need anything, feel free to reach out!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"S560 sold"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Danny Neville sold mine s560 cabriolet, he takes the full care and responsibility of your car. He makes sure your car gets sold with no risk and takes the full safety measures.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Danny Nevile from Southern Prestige Cars - Crawley in response to S560 sold

Thank you so much for the kind words! It was a pleasure to assist you with the sale of your S560 Cabriolet. I always strive to provide a smooth and secure experience for my clients, ensuring every step is handled with care and professionalism. I’m glad you felt confident throughout the process, and I appreciate your trust in my services.

"Tesla "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a model X, had some miscommunication initially. But after that, seamless experience and the car is in spotless condition. Great work Danny!

What is a verified reply?
Replier has verified their email address

Danny Nevile from Southern Prestige Cars - Crawley in response to Tesla

Thank you so much for your feedback Rachit. I apologise again for the initial miscommunication, but I’m really glad we were able to get everything on track and that you’re happy with your Model X. It was a pleasure working with you, and I’m thrilled to hear the car is in perfect condition. If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, Danny.

"Gtr purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a pleasure to trade my rs6 in for a Nissan gtr with Danny he was very helpful couldn’t think of a better garage to buy a car from thanks again Louis

What is a verified reply?
Replier has verified their email address

Danny Neville from Southern Prestige Cars - Crawley in response to Gtr purchase

Thank you so much, Louis! It was a pleasure helping you with the trade of your RS6 for the Nissan GTR. I'm thrilled to hear that you had a great experience. We always strive to provide the best service, and your kind words mean a lot to us. Enjoy the new ride, and don't hesitate to reach out if you need anything in the future! Best, Danny

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

At Southern Prestige Cars we pride ourselves in providing an excellent personal service and offering what we believe to be the very best vehicles available today.

The most important thing to us is our customers peace of mind that they have purchased a genuine car at a good price. We may not be the cheapest, but that is not our intention and should never be the deciding factor with such a large purchase. Cheapest is not always best.

"Many people when looking to buy a car focus on getting the cheapest deal, thinking this is the most effective strategy, yet what they often forget to do is look at the value rather than cost."

We believe our customer service is second to none, and it doesn’t end when the sale is made. You can judge a dealer by their after sales service, and with us, you do get looked after, we do care, we do not walk away from issues that should be attended to.

Southern Prestige Cars is a friendly, family business owned and run by Danny Neville and his son Tim, in a beautiful part of Surrey for over 15 years.

Also:

For many years now our customers have been discovering how selling their cars with Southern Prestige Cars on consignment is the perfect way to achieve the best possible price with the minimum amount of effort, stress, and risk.

Quite simply, we take care of everything for you from start to finish.

Southern Prestige Cars is your one stop solution

So, what is a consignment sale with Southern Prestige Cars?

Selling on consignment with Southern Prestige Cars is simply leaving your car with us for marketing purposes but retaining legal ownership until you have been paid in full for your car. This is backed up by a fully legal agency agreement, which protects everybody involved for the peace of mind of us all.

The bitterness of poor quality is remembered long after the sweetness of a low price.

As Benjamin Franklin once brilliantly put it.

 

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
282 reviews4.9 out of 5 stars — Rated Excellent
Excellent
274
Very Good
4
Average
0
Poor
0
Terrible
4

Add Review

  • Submit new information
  • View 7 more dealership images

    Contact Information

    Address

    Southern Prestige Cars - Crawley
    Churchill Court 3 Manor Royal
    Crawley
    West Sussex
    RH10 9LU

    Get in touch

    07771 746925
    https://www.southernprestigecars.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 09.00 - 18.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    58%
    Percent of reviews responded to by this dealer

    Additional Information About Southern Prestige Cars - Crawley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more