Miss K, August 2023
"SR Motor Group"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My whole experience with SR Motor Group has been brilliant they helped me with all my questions about buying a car and have been great when I had an issue with the gears and got it sorted out within a day
So yes I'm am vey impressed and would recommend them to anyone looking to buy a car excellent service
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Aftersales from SR Motor Group Swindon in response to SR Motor Group
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Sunil P, August 2023
"Everything is perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Smooth, simple and easy. Helpful and informative staff, very nice people. Great quality car in fantastic condition. Well advertised, accurate description. Good dealership, nice showroom. Toyota RAV 4 is amazing to drive. I have already recommended and would recommend to anybody.
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Aftersales from SR Motor Group Swindon in response to Everything is perfect
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
David P, August 2023
"The easiest 5 stars I've ever given"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would be more than happy recommend SR to others, I purchased my BMW 5 Series a month ago and the customer service was excellent, the chaps were very pleasant to deal with and easy to get along with. Easiest 5 stars I've ever given!
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Aftersales from SR Motor Group Swindon in response to The easiest 5 stars I've ever given
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ian N, August 2023
"Preferred garage in Swindon "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From the first viewing to final collection everyone was very helpful and I found the whole process very easy as I expected as me and my family have purchased many cars from yourselves in the past and have always had a good experience and if there were any issues they were resolved quickly. I'd have to give a 5 as if buying a car in Swindon it is always my preferred garage.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Preferred garage in Swindon
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Charlotte, August 2023
"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought myself a BMW X3 and I am very happy with it, its going very well. I received excellent customer service and would be happy recommending to friends.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Fantastic
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Desmond K, August 2023
"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Car is running well and the staff was 100%. Highly recommend.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Great
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Matthew K, August 2023
"Part exchanged and got a great deal "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I called SR Motor Group to enquire about an Audi Q7 they had up for sale, I wanted to part exchange my car in and we spoke about prices/deals and condition of both cars. I described my car and they quoted a Part X value on it, the sales team described the Q7 to me and I liked everything he told me about it. When I got there the Q7 was exactly as described, great condition and with all the history they said it had too. SR honoured the exact price for my Part X I was quoted (which is a rarity!) I was happy with how everything panned out and the service I received was 5*. I have loved the car since buying it and can't complain with the dealerships over-all service and care. Thanks very much to everyone at SR - I will definitely be looking over the stocklist when the time comes to upgrade again!
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Part exchanged and got a great deal
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr C, August 2023
"Happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The purchase went well, very simple and easy and no confusion or delays. The Audi Q3 is a lovely car and very nice to drive. I am very happy with the car and the dealership.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Happy customer
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Elizabeth H, August 2023
"From start-finish - pure professionalism"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've just upgraded my Mercedes CLC200 to a Land Rover Discovery Sport and WOW! What an upgrade! The difference in the cars is huge, but the change is highly welcomed. The Discovery is much higher, bigger and more comfortable to drive too. I'm getting there now with the size difference, I'm feeling confident in it and now I've figured out the space awareness I'm really happy with it. SR have been great throughout the purchasing process, no pressure on the sales side of things, it was nice to deal with nice salesmen. I noticed the SD card wasn't in the car as as soon as my other half let Simon know, he got one on order for us right away. I have had an great experience from start to finish and would highly recommend SR Motor Group as a fantastic dealer with very appealing stock.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to From start-finish - pure professionalism
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Thomas K, August 2023
"Great sales and after sales service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was dealing with a sales guy here who was quite new, I have to say he was absolutely brilliant, really really good. He had all the information, the details, knew the car well enough to describe it, his product knowledge was excellent! I went ahead and purchased the BMW 1 Series, its a fantastic car. I noticed the tracking was slightly out a week or so after buying, so contacted them and they got me a same day booking and got it rebalanced without hesitation, I was actually really impressed with how they resolved it with no quibble! I highly recommend to anybody thinking of buying a new car, I would happily purchase from SR again in the future.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Great sales and after sales service.
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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