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95 reviews from our car dealer reviews community
Leave a review for Stafford Audi
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95 reviews from our car dealer reviews community

Leave a review for Stafford Audi
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"My brand new Audi purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always been a loyal customer of Stafford Audi, entrusting them with the regular service of my old Audi A3. Each visit was not just a routine check-up but also an opportunity to feast my eyes on the splendid cars they had on display. On one of my visits, I spotted a brand new, black Audi Q5. It stood there, gleaming under the showroom lights. It was love at first sight. I knew that this would be a wise purchase for me and promises to be a reliable car for many years to come, provided that I take great care of it. Leigh, who I dealt with during the sales process, was utterly amazing. Nothing at all was too much to ask of him. An easy five out of five from me. Thank you for all your hard work, and keep it up. Steven. 👍

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Sharon from Stafford Audi in response to My brand new Audi purchase

Good Afternoon Steven , Thank you kindly for your 5 Star Review. We are delighted to hear that on your visit you found your dream Audi Q5 and that you are thoroughly enjoying its style, comfort, performance. We are also extremely pleased to hear that the service you received from Leigh and the team at Stafford Audi was of premium quality. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Like a kid in a candy store 🍭"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not be happier with my Audi A5. It drives like a dream, and I felt like a kid in a candy store when they handed me the keys to my new car. Luke, the salesman that I dealt with, was really nice. He let me take my time exploring the car without watching over me, but he was also on hand if I needed to ask him questions. I would definitely shop with this company again and recommend them to family and friends. 

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Sharon from Stafford Audi in response to Like a kid in a candy store 🍭

Good Morning Jonathan, Thank you for your 5 star review. Your recommendation to others is gratefully received, along your detailed feedback that will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A5 and you are getting the enjoyment from your purchase. We will cascade your kind words for Luke to him as he will be thrilled to hear from you. Thank you so much for your custom Sharon - Swansway Motor Group

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"Proper sound 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time using Stafford Audi. I happened to find out about them on Facebook. Martin was a proper sound guy, and he made sure that I understood everything before driving away in my new car. I'm loving my new Audi Q3; it is really nice and a joy to get behind the wheel in it. 

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Sharon from Stafford Audi in response to Proper sound 👌

Good Afternoon Ashley, Thank you for your 5 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using Stafford Audi. We are thrilled to hear you have found the perfect Q3. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"Great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely adore the car and the team in Stafford were wonderful. Only slight disappointment is the number of marks on the bodywork. This is the third ex-demonstrator I’ve had and the condition of the body work was disappointing considering it was less than a year old. There were scratches along the boot where someone has clearly dragged bags out rather than lift them. Both back doors had chip marks in the paintwork. Both back wheel arches had scuff marks. However all of these were very easily rectified with a touch-up stick and it looks perfect again now 😊

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Sharon from Stafford Audi in response to Great car

Good Afternoon Emma , Thank you for your 5 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using our dealerships. It is great that you have managed to deal with the cosmetic damage with a touch up stick. Thank you so much for your custom. Sharon - Swansway Motor Group

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"Lovely second car 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was about time that I let go of my first car and got an update! For my second car, I wanted something a little bit bigger now that I'm more confident at driving, which led me to look at Audi A3's. Anyway, I found a lovely white one at Stafford Audi, so I called up to get some more information before I made the long trip down from Carlisle. Ricardo kindly arranged for me to be picked up from the train station on the day of the viewing, which I thought was really nice of him. I've had the car for a little while now, and I'm really enjoying it!

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Sharon from Stafford Audi in response to Lovely second car 😊

Good morning, Loomi, Thank you for your 5 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A3 for you to change into as your second car. Thank you so much for travelling from Carlisle to give us your custom Sharon - Swansway Motor Group.

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"⭐⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

6 Stars and doesn't feel like enough... Our A5 was written off so we were in a sticky situation and needed a new motor as soon as possible. We went down to speak to Leigh at Stafford Audi and he was fantastic to deal with. We wanted something quite like our A5 with all the gadgets but we were open to a little change. Leigh talked us through our options and we really liked the Q2, but unfortunately it didn't have everything we needed on the car like the parking sensors, but Leigh told us not to worry and added a Tech pack on the car. This saved us from having to fall in love with another car. We have now had Our new Audi Q2 for a couple of months and have to say we adore it.

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Sharon from Stafford Audi in response to ⭐⭐⭐⭐⭐⭐

Good morning, Shaun, Thank you for your 6 + Star Review. We are delighted to hear that you are enjoying your new Audi Q2 with the Tech pack and that you adore the car. We are also thrilled that the service you received from Leigh was brilliant and that the whole process was made simple. We will of course cascade these comments over to the team whom will also be thrilled. Thank you again for your custom, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"Recommend to anyone "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommended Stafford Audi and especially Ricardo to anyone looking to buy a new vehicle. On a whole the experience was brilliant and Ricardo made that happen with his manor and professionalism. The car we ended up buying from him was a Audi A3 and it is absolutely grand.

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Sharon from Stafford Audi in response to Recommend to anyone

Good Afternoon Dr C , Thank you for your 5 star review. Your recommendation to others is gratefully received, along your detailed feedback that will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A3 for you. We will cascade your kind words for Ricardo to him as he will be thrilled to hear from you. Thank you so much for your custom Sharon - Swansway Motor Group

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"Luxury on the road "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We love our brand new Q4 from Stafford Audi. My Mrs in particular is taking full advantage of the luxurious drive whilst im busy at work. but honestly we absolutely love it and cannot thank Ricardo more for his assistance, he was great at getting everything sorted and made the whole process a plane sailing experience.

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Sharon from Stafford Audi in response to Luxury on the road

Good morning Reece, Thank you for your 5 star review. We are delighted your wife is enjoying all the features on your new Q4. Your comments are gratefully received for Ricardo and Stafford Audi. We will cascade your kind words to the team as they will be thrilled to hear from you . Thank you so much for your custom and we look forward to welcoming you back in the future . Sharon Swansway Motor Group

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"Unbelievable service from Ricardo "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ricardo at Stafford Audi is a real professional. He was very attentive and knowledgeable about the car, and made our experience with this dealer very enjoyable. We ended up buying a Audi A3 from them and its spot on and running as expected, we don't use the car much due to it being our families secondary car , but we are so pleased to have such a wonderful and reliable car to fall back on. I would definitely come back to Stafford Audi and urge any one looking for a new car to head down.

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Sharon from Stafford Audi in response to Unbelievable service from Ricardo

Good morning Zubair, Thank you for your 4 star review. We are delighted that your experience within the dealership was a positive one and that you were treated professionally when buying your new Audi A3 We trust you are enjoying your new vehicle. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Happy Wife"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Audi Q5 from Stafford Audi in January with the help of the salesman Luke for my wife, now we have had it a little while im pleased to say it runs like a dream. The reason we were looking for a new car as we needed something spacious as a daily car for her to use with the kids and this car is perfect!! Thank you Luke for working so quickly to get us on the road as soon as possible.

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Sharon from Stafford Audi in response to Happy Wife

Good morning Mr M, Thank you kindly for your 5 Star Review, We are delighted to hear that you are pleased with your new Audi Q5 and that Luke was very helpful and informative. We trust your wife is enjoying her new Audi Q5. May we thank you once again for your custom and we look forward to welcoming you back again the future. Sharon - Swansway Motor Group

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
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Ratings
95 reviews4.8 out of 5 stars — Rated Excellent
Excellent
86
Very Good
7
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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