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19 reviews from our car dealer reviews community
Leave a review for Stoneacre Stoke
Leave a review

19 reviews from our car dealer reviews community

Leave a review for Stoneacre Stoke
Leave a review
"Buying a car "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unbelievable went in to buy a Peugeot 3008 Saw 2 cars I liked at around 20k each So I ask the salesman and i use the term salesman lightly, as a sales executive myself with a International company with branches in 96 countries, and use to running a sales team I do know sales people. This guy couldn't give me figures when I asked him. I was asked to take a seat d he would take my details and email me. I said can you do it now he said 'no' I said 'so I've come in here to spend £20k and you can't give me figures' He said that's how they do it. These people need to recognise windows of opportunity, when people want to buy you sell and close the sale. Don't let them walk out like I did. There plenty of other people to buy off.

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+1 Found this review helpful
"Great service.Luke was outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Luke went above and beyond to get my Volvo XC60.would highly recommend

"Used Car Purchase - Peugeot 308"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Many thanks to Nick Hamnett at Peugeot Stoke for his professional and friendly service. Nothing was to much trouble, including the hot drinks!. Would strongly recommend this business for anyone wishing to purchase a new or used Peugeot vehicle.

"Friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a new vehicle from Roger at Stoneacre Stoke, very happy with the vehicle and the service received from him. Very knowledgable and friendly! Thank you

"Very enjoyable experience"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a 3008 Allure from Stoneacre in Stoke. Having looked around at many garages,and not had good experiences, went to Stoneacre Peugeot, Stoke where Simon made the whole experience enjoyable. He was attentive knowledgeable, called when he said he would. Even called a couple of days after my purchase and this was with a second hand car - well done Simon!!! Many many thanks, will come back for future purchases

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+0 Found this review helpful
"Horrendous customer service."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paid £6000 for a suzuki swift from Stoneacre Stoke, it took 3 weeks to get it and when i did it hadnt had bodywork done as promised, it hadnt been washed or polished and still had grease round the wheels where it had had 2 new tyres it was filthy inside because they hadnt valeted it either. If your moneys hard earned dont spend it here. Wrote to head office and they didnt even have the courtesy to reply, not surprised though. I bought a car that looked like it had come from a car auction not a car showroom.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My brand new 3008 GT Line from Stoneacre Stoke arrived within 2 Weeks! Very impressed with the service I received from Karl, from helping me choose colour and model to handing me the keys and explaining all the controls- there are Lots of them! My deco IBD car from stone acre. I would highly recommend my friends and family. Thank you Karl.

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+0 Found this review helpful
"Fantastic service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have always been happy with the service from Stoneacre Stoke. This time they have surpassed our expectations. Special thanks to Alan Dukes and Dom!! Excellent!!

AC from Stoneacre Stoke in response to Fantastic service!

Hi Bernie, thank you so much for the 5* review of Stoneacre Stoke, we really appreciate it! ^AC @ Stoneacre Head Office

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always wanted a mini and went into Stoneacre in Stoke because I saw one as I was driving pass. I was able to get the right mini thanks to Adeeb, who believes that the best way to sell a car is to test drive it, not to talk about it. He made the whole process relatively easy from start to finish and I was able to drive away the car I wanted.

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+0 Found this review helpful

AC from Stoneacre Stoke in response to Great Service

Hi Joyce, thank you for taking the time to review Stoneacre Stoke. We're thrilled to learn that you had a positive experience and hope you will recommend Stoneacre to friends and family. Thank you again, all the best and Happy Motoring! ^AC @ Stoneacre Head Office

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Dealership Information

Stoneacre Stoke is an Franchise dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews4.1 out of 5 stars — Rated Very Good
Excellent
14
Very Good
0
Average
2
Poor
2
Terrible
1

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  • Contact Information

    Address

    Stoneacre Stoke
    Cobridge Road
    Stoke-on-Trent
    Stoke-on-Trent
    ST1 5LG

    Get in touch

    01782 580582
    http://www.stoneacre.co.uk/dealership/stoneacre-stoke/

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Stoke

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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