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Survey Any Other Comments? My car was taken into Stratstone Ayr with a management light on. I paid £100 for the diagnostic check. They then said further investigation would be needed and suggested it could be a fault with the timing chain. I was shocked at this as thought that a timing chain fault on a car with 42,000 was not possible. Stratstone Ayr had the car for a week and returned it to me saying that the timing chain was not at fault, but they had fitted a tensioner on the timing chain. When I got the car back it was exactly the same as it was when they took it from me. I spoke to them and they assured me that they were contacting Mercedes Benz as they felt it could be a cam shaft problem. I have got no further with this, as they say now that Mercedes Benz are not interested, but I have since discovered I have an oil leak emanating from the area they worked on. All in all I have been left with a car with an oil leak as well as the problems which have not been diagnosed and have paid Stratstone Ayr £487 for the privilege. If I could give a minus score I would. Have no confidence in Stratstone Ayr or Mercedes Benz at all. Will now have to find some way of getting this problem solved, having already paid Stratstone Ayr for their alleged repair. Facebook Twitter Previous Send
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mercedes-Benz of Ayr
High Road
Ayr
South Ayrshire Council
KA8 0LL
01292 293600
https://www.stratstone.com/dealers/mercedes-benz-of-ayr/
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