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This company is a scam avoid you'll get no support once money has been passed
I bought a car from this place a year ago. They said they would service the car, and after a week, they delivered it. From the first day, warning lights on the dashboard started turning on, and there was a loud, alarming noise. Rainwater would enter the headlights, and I had to change the bulbs several times a week. I took the car to a car wash, and two parts of the car had cracks that had been covered with polish. The car's exhaust was broken. All these problems for a car with only 14,000 miles and one year of use. I told them I wanted it for a taxi. They scheduled three appointments, and each time I traveled from a different city to their location and waited for 10 hours. They never resolved my problem. With fake smiles and offering tea and coffee, the only thing they care about is closing the deal. Do not trust their warranty at all. For a year now, I've been dealing with the warning sounds on the dashboard and other issues, and it's given me headaches. Other mechanics can't fix this electrical issue. When we call, they say to contact the after-sales department, and when we call there, the same person answers again! Can we expect a positive outcome from appointments where no one cares about the customer, and everything seems corrupt?!"
Reviewer has confirmed their email address
Came to the car group to have a look around and found a car I fell in love with. Alireza dealt with us and genuinely could not have been more helpful and attending to us along with Hamidreza .helping. The most genuine people who go above and beyond for the customers. Could not have had a better car buying experience.Thank you alireza
Really grateful for Alireza he did not give us any problems at all. I really recommend this car shop and to ask for Ali to help you pick a car that best suits your needs. Me and my family are really happy with our new car thank you alireza
Reviewer has confirmed their email address
Having spent a lot of time looking for my new vehicle I was put in touch with Alireza at the car group. From the second we spoke I was aware I had found to right car. From start to finish, a very professional gent and atmosphere. Huge relief to find the right car and superb customer services. 100% would recommend! Thank you Alireza
absolutley fantastic service from the cargroup. im so happy with my new nissan juke . special thank you to Alireza. thank you so much will deffinitley be back for my next car. Thank you Alireza
Reviewer has confirmed their email address
absolutley fantastic service from the carvgroup. im so happy with my new nissan qashkai. special thank you to francesca rihannon and hussain. thank you so much will deffinitley be back for my next car.
Bought a beautiful Mercedes Benz from this car dealership not too long ago. I dealt with an Asian salesman called Tayyib, who treated me with much respect and looked after me. Most especially when it came to the car warranty - as originally I didn't think I could afford it but Tayyib got me 30% off. He even made sure the car was freshly serviced and MOT'd. I will definitely come visit here first for any future purchases.
The Car Group from The Car Group in response to Brilliant customer treatment
Dear Ishmael, Thank you for your kind words and positive feedback. We are delighted to hear that you had a great experience with Tayyib and that you received the help you needed to find the perfect car for your needs. We appreciate your trust and loyalty and we look forward to seeing you again soon. Enjoy your new car and drive safely! Best Regards, The Car Group Team
What an absolute pleasure it was visiting the car group yesterday!! From the reception to the sales staff every went above and beyond. Thank you so much, especially to Ella, gully and fran 💚
Mr Alireza you help me to choose best of my car I’m really happy with my new car ,appreciate
Reviewer has confirmed their email address
The Car Group is an dealership that is based in Bury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
| Excellent | 9 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 1 |
The Car Group
The Car Depot Derby Way
Bury
Greater Manchester
BL9 0NJ
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