10% Reviews
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54% Recommend
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50 reviews from our car dealer reviews community
Leave a review for The Car Site London
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50 reviews from our car dealer reviews community

Leave a review for The Car Site London
Leave a review
"wow great service from the car site guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the 22/7 2019 my sister got a lovely vauxhall mokka from the car site bromley wow the car is in brilliant condition in and out the staff are friendly people they will go the extra mile to help you get the car you are after.i have brought a car from these guys before and have never been let down they always come out tops in my opinion but hey who am i dont take my word for it do your self a favour and head on down there trust me you will not be disappointed my sis is happy i am happy well done and thanks again to the team on bromley road you guys are the best ps my sis say hi hyacinth with a big smile hope to buy another for my daughter soon.

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+1 Found this review helpful
"Zero stars"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could leave 0-stars for The Car Site London I would. We purchased our car from these jokers a few weeks ago , we dealt with Tom. Don't be fooled by his laid back no sales approach as its a ploy. The test drive went well , he even left us alone to take a look around the car. Once we had done this a came into the office to see him. We shook hands and agrred to purchase the car. My finance was in place so three days later I collected the car. Soon after this is where the contact from the dealership stops. Its the same old story i'm afraid soon as they have your money they don't give a shit. Subsequently I have reported The Car Shite to Trading Standards and the RAC who The Car Shite say they are partners of which I doubt very much judging from the other comments left on google reviews are much the same as mine. I intend to go to town on the demining report of this dealership on google once the warranty on my car expires. Steer well clear (excuse the pun) Tom and his bunch of retards are the epitome of a dodgy car dealer which in this day in age should not exist. Stay tuned for the google review it will make for some very interesting reading. Tom if you can read , then read this as you are the one that is going to be singled out in our report. Oh by the way BBC'S Rogue Traders were very interested in my story so from now on maybe come into work a bit smarter as your going to be famous son!

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+4 Found this review helpful

Staff from The Car Site London in response to Zero stars

Hi Thank you for you review to which we are very concerned could you give me a call to discuss as I am the new manager 0208 464 9111. Kindest Regards Manager John Hanna

Matthew Scarlett in response to Zero stars

Dear John , I would focus more on the more recent reviews you have , your colleague Tom is everything that gives used car dealers a bad name what was supposed to be an exciting time collecting our Kia Sportage was tarnished by Tom's conduct. Car was advertised with service history (missing) , the wheel locking nut (missing) luckily my finance company paid for the car to go directly to KIA for a replacement set. Flat battery less than 24hrs after collecting the car , various calls to the office but no-one could help me.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks Gary and the team at The Car Site London, my daughter is so happy with her first car.

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+1 Found this review helpful
"Unusual 5* Review - 10 years on -2008 !!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my BMW M5 10 years and 44k miles ago and yesterday I came across the original site quite by accident (now changed name) but as reviews goes, The Car Site London sold me the best car I have ever owned. I looked at several M5's but this one stood out and yes its been 100% reliable and its took me around Europe. As a bonus the car is probably still worth what I paid for it.

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+2 Found this review helpful
"Good service, friendly and helpful "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my Toyota Verso-s as a trade in car. These guys are excellent, let me look round the car, left the keys with me, didn't pressure me in any way and a deal was done. Overall very happy with my experience

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+1 Found this review helpful
"The car site "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car site provided me with a very good service in the month of July, 2017 when I purchased my delivery van. Thank you Alan, for the good job you do. Cheers. Anthony.

"The guys at carsite are 100%"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car site london helped with the smooth transition for getting the right car for me. Thanks for all your help. Highly recommended.

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+2 Found this review helpful
"Excellent Deal "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the high level of service and customer care. Nothing was too much trouble for them. Lovely quality cars, just done a really good deal. Reliable vehicles, all in all a very good dealership, will return to the Car Site London in the future.

"Terrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car with misleading information, parts missing and refused to help as promised once I purchased the car!!! The Car Site London is not a dealership that I recommend.

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+8 Found this review helpful

Staff from The Car Site London in response to Terrible service

Hi, we are very sorry that your experience has not met our usual high standards. Can you please contact us so we may resolve your issue as soon as possible.

Daniel Vafadar in response to Terrible service

Same here, very dishonest and volatile I have bought a car for £5000 which the actual market price was £2000, on Saturday afternoon just before 3 pm One of the lads did show me the car for under 5 minuets and told me that all their cars are RAC approved When I took the car after couple of days started making an unusual and very loud noise on the engine Called them but did not get any help, I had to use public transport for 6 weeks Finally took my car to Peugeot garage which cost me £2150 to fully repair the car

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"Innocent femalr"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

KEEP AWAY FROM THE CAR SITE LONDON. I BOUGHT A BMW FROM THERE AND I FEEL LIKE THEY COMPLETELY RIPPED ME OFF. I WISH I SAW ALL OF THESE REVIEWS BEFORE I BOUGHT THE CAR!!!

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+6 Found this review helpful

DAVE in response to Innocent femalr

Sorry, They sorted out my issue in the end, you have to understand and take responsibility for your own car im afraid, there garage are RAC specialists so if there was any problem im sure they would repair, give them another go, best of luck

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Dealership Information

The Car Site London is an Independent dealership that is based in Bromley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
50 reviews3.4 out of 5 stars — Rated Average
Excellent
28
Very Good
0
Average
5
Poor
4
Terrible
13

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  • Contact Information

    Address

    The Car Site London
    Bromley Hill
    Bromley
    Greater London
    BR1 4JU

    Get in touch

    0208 4649111
    http://www.thecarsitelondon.co.uk

    Opening times

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    Dealership Statistics

    54%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Site London

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    FCA Ref: XXXXXXXXXX
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