45% Reviews
replied to
69% Recommend
to friend


81 reviews from our car dealer reviews community
Leave a review for The Cheshire Motor Company
Leave a review

81 reviews from our car dealer reviews community

Leave a review for The Cheshire Motor Company
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"AVOID AVOID AVOID!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought a car from here in November 2020. Was told it would be ready at 3pm so drove the 43 mile journey to the dealership only to be told it wasn’t ready. Was given multiple excuses as to why it was delayed and was left to wait for nearly 3 hours before I even saw the car. At this point it was dark and I was fed up. I drove the car home only to find the next morning in daylight that the car was an absolute state. Clearly they have no standards when it comes to the presentation of the cars they are selling. When driving the car it was evident that there was something wrong with the clutch/gearbox and the tyres were worn close to the legal limit. After getting in touch with the garage they agreed to pick the car up to inspect and repair any faults. They had the car for a week and stated that they had put a new clutch in and replaced the tyres. Fast forward 2 weeks and the car wouldn’t start. On inspection it transpired that the starter motor was hanging off and scraping on the floor (clearly this had been left loose when they carried out repairs). Since then I have had a number of issues with the car and following an inspection at a local garage, I have been told that the car is a ‘death trap’ and not driveable. There are multiple issues - bad oil leak from gearbox, battery terminal is loose, lamda sensor throwing a fault, 2 of the tyres are the wrong size for the car. This is just what was found from a visual inspection, the garage could not even get the car into the bay for a full inspection due to a lack of power. I am now going through the complaints procedure with my finance company and I’m without a car. Clearly these guys are cowboys and sold me a wreck! And when they attempted to ‘repair’ issues, they either created more problems or seemingly ignored a whole host of others! I have not even attempted to contact the dealership myself as when you do you just get fobbed off or told they will call back, which they don’t. Also, I have completely lost trust in their ability to resolve any problems and would not feel safe driving the car should they attempt to do so. AVOID AT ALL COSTS. I have never had so many problems with a car and this has caused me a massive amount of stress.

Reviewer has confirmed their email address

+3 Found this review helpful

jack d in response to AVOID AVOID AVOID!!!

Hi Samantha, Please get back to me if you can. I have the details of the managing director, we had similar issues last year... in the end he sorted everything and gave us our money back. Jack

Samantha in response to AVOID AVOID AVOID!!!

Hi Jack, I’m not sure how to get in touch with you but my email address is samanthajhunt@outlook.com. I would be really grateful if you could send the details over for me. Thanks!

Steven kearsley in response to AVOID AVOID AVOID!!!

Hi I’ve put down a £500 deposit on a car with Cheshire motor company after reading reviews have grave feelings of buying a car through them

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Awful service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I collected my car on Saturday morning, all being great till I left the garage. Not only did they leave me with 4 miles in the reserve tank for the fuel and told me to just go the garage and fill it, then not even get 15 minutes into my journey home and the engine management light comes on. I call the garage after being stuck on the motorway with a car in limp mode for them to patronise me and ask if I put the correct fuel in the car. I get it home and still awaiting a outcome and still have a car that’s in limp mode and still have the engine management light on. I’ve taken it to be diagnosed by a garage closer to home to be informed I have a split boost pipe. Another phone call to the garage who then Implied they haven’t ever known a car to go so sudden when apparently was fine when in there possession. Lies! The engine management light was turned off for the mot and cause they had there money wanted rid and now the problem is mine! Still can’t get hold of the garage ring and ring to be told they will return the call and still waiting. Awful service and very disappointed in the service I’ve received. Official complaint has been made with the finance company and hopefully they can get me a resolution rather than speaking to people who one have a attitude and secondly can not e bothered to help rectify the problem they dodged fixing when they had the car. To add insult to injury when collecting the car it hadn’t even been valeted, just thrown under a hose pipe and paper matts placed under the foot wells to hide the mess.

Reviewer has confirmed their email address

+3 Found this review helpful

Amanda cotterell in response to Awful service

Sounds like an extremely similar experience to mine, selling us a car with faults that appear within a week of buying and despite taking the car back from us for a week to 'repair the fault' the very day we get it back the fault is still there causing me to almost crash my car in a dangerous situation, garage has now stopped answering our calls and we have had to go elsewhere to get the car fixed, rest assured the garage will be getting the bill. Take my advice and don't buy from here!!!!

"Rubbish"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Problems from the start, can never get hold of Mark the owner or Dominic who sold me the car. They only like texting. They are not interested in helping once you have paid your money, refused a refund, car still not right and now had to start legal procedings. DO NOT WASTE YOUR TIME AND HARD EARNED MONEY WITH THIS CROUD. TRUST ME TRUST ME

+3 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Fast great service Dom was fantastic went out of his way to make buying a car easy would recommend 👍🏻

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Definitely would recommend this company."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Fast and easy service, great staff and friendly. Dominic was amazing and made everything easy to buy a car. Highly would recommend this company. Thanks for your support. I buy a great car with Dominic support.

Reviewer has confirmed their email address

+0 Found this review helpful
"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Can’t thank them enough! Dom made it so easy to buy a car in lockdown. Went out of their way to help me get the car I want. Quick, easy, reliable! Definitely would recommend

+0 Found this review helpful

Adam in response to Amazing service

Dont listen guys. Dont waste your hard earned money, i dont usually leave things like this but please beleive me, i am 4 months in and car still doesnt work. Think on

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Definitely recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Fast, easy service regardless of the current pandemic and circumstances. Great car, great company, friendly staff. 100% recommend.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Great service, didn't feel pressured into making a decision there and then. Friendly professional staff. amazing car. Would definitely recommend and will come back for our next car.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

This place was recommended to us from a friend and we are really glad that we took their advice and came here. By far the easiest experience in buying a car we have ever had. The staff were so helpful and friendly. Would highly recommend to anybody looking to purchase a new car.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

From start to finish an all round easy process. Staff were really helpful and polite. The whole experience with the company was just a breath of fresh air. Would highly recommend these guys and will definitely be back.

Reviewer has confirmed their email address

+0 Found this review helpful

Keith in response to Amazing service

Dom you gave a brilliant service you worked hard to get me the car very good car sales man honestly and hard working , I look forward to buying my next car of you in 3 years lol, that you Cheshire motors and thank you Dom

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

The Cheshire Motor Company is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2018

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
81 reviews3.9 out of 5 stars — Rated Very Good
Excellent
58
Very Good
0
Average
0
Poor
5
Terrible
18

Add Review

  • Submit new information

  • Contact Information

    Address

    The Cheshire Motor Company
    208 Wigan Road
    Hindley
    Wigan
    WN2 3BU

    Get in touch

    0161 989 7124
    https://www.thecheshiremotorcompany.co.uk/

    Opening times
    Mon 09.30 - 18.30
    Tue 09.30 - 18.30
    Wed 09.30 - 18.30
    Thu 09.30 - 18.30
    Fri 09.30 - 18.30
    Sat 09.30 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    45%
    Percent of reviews responded to by this dealer

    Additional Information About The Cheshire Motor Company

    Company Formed: 2018
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more