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11 reviews from our car dealer reviews community
Leave a review for Garrison Garage
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11 reviews from our car dealer reviews community

Leave a review for Garrison Garage
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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mollie has been ever so helpful with what ever car i need and if I have an issue Mollie sorts it all with a lovely smile and true professional at her job ,honestly cannot fault this garage

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"Do your research & do NOT buy from here!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a £12000 car 18 days ago & I’ve had no end of trouble! There has been numerous problems!! Undisclosed damage to bumper, a puncture hold poorly filled & tried to disguise, damage to paintwork covered up poorly , rear light plastic broken & red lens missing, tyre sensor warning light was on after not being replaced when fitted with a new tyre for MOT, celotape holding wing mirror plastic on, no log book & no wheel locking nuts! I’m sure there will be more issues undisclosed too!! Guy conveniently went away on a break when I first contacted this garage & I’ve not been able to speak with him since! Mollie replied to my messages & was very rude! They NOW won’t answer the phones, I get the odd txt to reply to the odd message! I have since read other reviews saying the same thing about not being able to get hold of them, them not replying or ignoring g phone calls!!! They behave enigmatically & not very professional in the slightest! The worse thing about all this, is that they know of these issues & tried to cover up these problems very quickly! I have photographic evidence that they have tried to conceal this damage since the sale advert was listed!! I have saved the photos & you can see very obviously that they have since tried touching up the paintwork etc & I can see the damage on the light on their photo, along with the hole & scratches!! Guy tried to say that it could have happened once I took ownership, however after explaining that I have photo evidence, he then back tracked asking what I wanted him to do to make things right! They have said they will offer to pay for the damage to be sorted, but expect me to spend all my time researching & contacting car repairs, mechanics & mobile body work specialists, whilst I have 2 children & a baby to care for!! AND to for me to pay it upfront, which I cannot afford to do! I’ve also just read a review from another site, stating that another customer was promised a refund for a problem they experienced but after leaving them a review, he never received the refund as promised! If you do your homework, you will see many bad reviews on their Facebook page & if you google the garage you will find many bad reviews their too! I am deeply unhappy as I purchased this car in good faith, after seeing it advertised on motors.co.uk and getting a reply from Guy to my email address. I did speak over the phone & he did a walk around over the phone stating it had the odd little scratch expected for the age! But he was not being honest with me! He purposefully withheld damage & I would never have agreed to buy this car with these issues, if I had known beforehand! This is illegal & he should NOT be allowed to trade! I paid a further £300 for the car to be delivered to me! I’m also concerned about their MOT’ like a few other customers have mentioned! After this very stressful experience, I am taking further action to make sure other customers never have to go through anything like this!!

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"Outstanding service …"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service from Lovley Mollie , I’m so happy with my car . Mollie went above and beyond for me .. I would absolutely recommend this garage … I shall be going back when I need to exchange my car . Thankyou mollie for all your help ❤️

"Very Poor"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car a year ago with a full clean MOT, now coming up for next MOT all disks and pads need replacing, its done 8000 miles this year and came with no advisories, almost certainly a bent MOT. Be warned, if anything is wrong the owner with blank you. I wish I'd gone somewhere else.

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought our Kia Sportage with the help of mollie, she made our experience very pleasant. Very professional and informative from start to finish. I would highly recommend Garrison Garage to anyone. Thanks guys

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"Great service from the outset"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Guy was fantastic to deal with from the outset, very responsive via text and calls, honest, helpful, did everything that was asked prior to sale. Truck was as described when we arrived, a really nice feel about the garage. The after sales has been top notch when we had a few queries. I couldn't recommend Guy and Garrison Garage enough and will go to them when looking for vehicles in the future. Overall really happy with my experience. Thanks again guys!

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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service superb - very friendly & well organised. Would definitely recommend.

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"Bad car trademans"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bought a car from these people that was clearly beyond repair when they sold it, she took it too an independent garage due too it breaking down multiple times to be told its has an oli leak so severe that the catch tray is full of oil and they were surprised it had a full MOT with no advisories when the car was bought less than a year ago and is in such bad condition, my daughter carries my grandchildren in that car, absolutely disgusting behaviour from a car salesman and garage that put theirselfs out their as a responsible and trust worthy garage and that is GARRISON GARAGE!

"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish was very helpful would highly recommend.

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"Very professional , helpful and pleasant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went smoothly with purchase and would recommend this garage for excellent service. The vehicle was clean, had all the paper work and was MOT'd.

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Dealership Information

Garrison Garage is an Independent dealership that is based in Aldershot. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.9 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Garrison Garage
    Alisons Road
    Aldershot
    Hampshire
    GU11 2BE

    Get in touch

    01252 322444
    http://www.garrisongarage.co.uk

    Opening times

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    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Garrison Garage

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    Directors: XXXXXXXXXX
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