Purchased a car with my wife on 30th Jan. Engine light and limp mode on our journey home. RAC came next morning to return the car to Trade Centre. Other faults such as blown headlight (which can be excused) and no gas in a/c which definitely invalidates the 99 point check that two members of staff read through with us. Throttle pedal needs replacing. The dpf filter completely blocked.. We wrote a letter of rejection with evidence of our findings and sent recorded delivery. Trade centre have refused to accept this (not even sure they legally can) in their reply they have accepted no responsibility for any of the faults. For all this to happen within 30 miles is nothing short of a miracle (not of the good kind) We were offered a courtesy car nearly a week later. Made the journey to Abercynon to collect the courtesy and it wasnt even ready, had to wait in the car park for an hour. Few days later courtesy car gets a puncture (no spare on the vehicle). RAC tells us the vehicle has no breakdown cover, Trade Centre tell us we'll have to have it recovered ourselves and pay for a new tyre. Finally get the RAC out who take us to a garage where we pay for a new tyre. As for the car we originally purchased Trade Centre dont know when it will be fixed, alledegly they received wrong parts and dont know when new parts will arrive, then the customer care team dont know when it will be booked in! Feel very fobbed off. Definitely the worst experience of our lives so far. Nearly two weeks now and it has been an ABSOLUTE NIGHTMARE. After this I wouldn't even trust them with a wheelbarrow. This company has no values. Good honest people would of took the vehicle back and apologised. Unethical is an understatement. Reading the reviews it's clear to see we are not alone. Just wish I had read them before going there for a car.

I purchased a 2015 Peugeot 2008 from them and soon discovered that the 99 point safety vehicle inspection that they said they had carried out on the vehicle before purchase was a lie I quickly found out when I asked trade centre Wales to rectify the faults found which contradicted the safety inspection how disrespectful and how they do not care to help you as they just kept refering me to claim off the Rac extended platinum warranty they sold me. I contacted the warranty company who refused to process any claim for repairs as the faults were found to pre-existing to point off purchase of the warranty which evidently I purchased this warranty from trade centre Wales at the exact same time I purchased the car from them. Eventually I had my fault rectified by trade centre Wales but this was not without a fight with them. The repairs were not carried out as they stated they would but got done. A couple of weeks later I discovered another fault which again contradicted the safety check they said they carried out before point of sale. But to my horror this fault was minor but trade centre Wales again refused to fix it and again pushed me to my extended warranty to make a claim who again they refused they claim as again this fault was deemed as per existing to point of sale and pointed me towards the mot history of the vehicle which I discovered to my horror that for the first six months of ownership of the vehicle my vehicle not was classes as no mot which voided my vehicle insurance and had put our family at serious risks of police prosecution and if I had an accident and needed to make a claim from my insurance company I would not have been successful. Please avoid this company and use a trusted company to purchase your next vehicle from. I eventually was able to return the vehicle but only because I got the financial ombudsman involved who ruled the car was not fit for purpose at point of sale.