56% Reviews
replied to
51% Recommend
to friend


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86 reviews from our car dealer reviews community
Leave a review for Used Car 123 (CLOSED DOWN)
Leave a review

86 reviews from our car dealer reviews community

Leave a review for Used Car 123 (CLOSED DOWN)
Leave a review
"ps boston"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldn't recommend usedcar123 at all. having owned the car I purchased from them for less than a week, I found several issues, some of which were potentially dangerous. it had new front discs fitted along with pads front & rear for the mot before I picked it up but on closer inspection the rear discs were very worn so I replaced them for about £40. the week I received the car, the weather was quite warm so naturally I switched on the air con. but to my surprise it didn't work. (system contained only 4g of gas when it should have 440g +/-30g) I had it recharged (another £45). & whilst there the tyres were checked & found to be all close to the legal limit. the main worry however was the fact that the brake pedal seemed to sink to the floor if held down. I know you don't do this whilst driving but it does indicate there could be a potentially dangerous fault. luckily after my local garage checked, it turned out to be only old brake fluid containing absorbed water that needed replacing. while the car was there I also asked for engine oil & filter to be replaced as usedcar123 hadn't given the car a basic service. something that even the worst dealers usually do as a matter of course. this cost me a further £120 including the pollen filter it needed. the final annoying simple fault that should have been checked & easily rectified was the hand brake adjustment. (found when I visited Sheffield & couldn't hold the car on any incline). I was lucky not to roll backwards into other traffic. the car I bought like thousands of others had a 3 month warranty but as these only probably cover the 3rd crankshaft bearing from the front, they're not worth the paper they're written on. all in all a dealer that does not deserve customers. they were slow to answer the phone before the sale & not even had the decency to reply to my emailed complaints afterwards. also it must bring into question the mot station they use.

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"Repairs needed"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In May I purchased a VW golf from Used Car 123. The initial service was good and the car was clean and as described and good value for money but The car has has had issues with the turbo and the instead of properly repairing it they just turned of the warning light so I went back to them and when I mentioned taking them to court they finally agreed to do the repair and they actually did it quite quickly and kept me informed.

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"something not quite right"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very average service, was only given one car key for some reason. I would not use them again. Nothing special.

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Nick constable from Used Car 123 (CLOSED DOWN) in response to something not quite right

Sorry is has taken a while to reply to your comments. Unfortunately not every car we sell has 2 keys as they are generally misplaced by previous owners (I know my wife has lost a few over the years)! Hop all is going well with the car!

"BeckyT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an easy experience dealing with York 123, no pressure to buy, lovely customer service and left with a great car and a fantastic warranty for an extra piece of mind. Highly recommend

Nick constable from Used Car 123 (CLOSED DOWN) in response to BeckyT

Thanks Becky!

"Tori Jones"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought my past 3 vehicles from used car 123 and would sincerely recommend them to anyone. Clearly know their stuff and do not beat about the bush. 10/10 for service

Nick constable from Used Car 123 (CLOSED DOWN) in response to Tori Jones

Thanks Tori!

"Alex Johnson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just collected my Mercedes Clk from these guys. Fantastic service. The car was exactly as described to me over the phone. They even took the time to describe the car to me on the phone as they walked around it for me. Fantastic. I will definitely be back for another car very soon.

Nick constable from Used Car 123 (CLOSED DOWN) in response to Alex Johnson

Thanks for that Alex! Hope you're enjoying your car!

"S Blyth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Neil and jaz at Doncaster who made the purchase of my vw bora a hassle free experience. Will definitely recommend to friends as they reward you with £50 for a completed purchase. Easy money!

"J Smith"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgusting company!! It's easy to understand why when you talk to the so called director. I have never had the misfortune of dealing with such a rude, insulting and aggressive man in my life! The car we purchased from them had no end of trouble, including various breakdowns etc. Numerous attempts and sub adequate repairs carried out. Vehicle is still unreliable. They may give a great sales pitch but please I urge you not to believe a word!!

"theakstone"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't even begin the describe how terrible these guys are, basically took them 6 weeks to find out the car they sold me was not fit for purpose, swapped for a slightly cheaper car to save hassle and agreed refund of the difference. accepted a pack of lies with a smile but took an agreement in writing to confirm amount to be refunded, was told it would go in later on. aaaaand as expected received nothing, will I see my money returned? I'll eat my hat if I do, do not use this garage it will cost you dearly and they do not care.

Grant from Used Car 123 (CLOSED DOWN) in response to theakstone

The customer did buy a car which developed serious problems that we unable to economically repair. We offered the customer an exchange or refund- less a bit of usage fee. The customer opted for an exchange, we quickly transferred a car from one site to the other and the customer took it that night. He was refunded £500 through the bank- immidiately. I see he has omitted this fact. He now has a nice vw golf and we wish him all the best in his new car, but please if you want to reveiw us tell the whole story.

"Danny"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Agreed a price on a Toyota auris 1.6 2008, which was priced at 2488. After 10 minutes of agreeing the price it went up to 2888. What a joke! Rang back to confirm they said there was a lot spent on the car so I left it. Thank god I didn't buy the car after reading all the bad comments about 123 York, absolutely rubbish avoid at all cost.

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Dealership Information

Used Car 123 is a used car dealership that is based in Doncaster, South Yorkshire. This business also trades from another address that is located over in York.

If anyone has had an experience at this dealership then please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
86 reviews3.1 out of 5 stars — Rated Average
Excellent
37
Very Good
8
Average
7
Poor
15
Terrible
19

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  • Contact Information

    Address

    Used Car 123 (CLOSED DOWN)
    Axholme House Sandtoft Road
    Doncaster
    North Lincolnshire
    DN9 1PN

    Get in touch

    01427 875288
    http://www.usedcar123.com

    Opening times

    Sorry, we don't have opening times for this dealership

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    Dealership Statistics

    51%
    Would recommend this dealer to family and friends
    56%
    Percent of reviews responded to by this dealer

    Additional Information About Used Car 123 (CLOSED DOWN)

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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