Purchased a car from here on 11th Feb. While on the test drive the salesman noted that the rear view parking camera was covered in dirt which completely obstructed the view out of the camera. He stated that this would be rectified before I took the vehicle home. When I returned home and tried to reverse into my parking space I discovered the camera was still covered in dirt and that infact the dirt was inside the camera. Also the drivers side front window was malfunctioning and was stuck halfway way open. I contacted the after sales team that evening. It is now 6 days later and despite various phone calls and emails have still not heard from the After Sales team at all.

My new BMW X4 has been sound so far, touch wood. I was happy with the customer service and would probably use them again in the future.

5

Richard The salesman I dealt with was brilliant, 5 out of 5.

Great salespeople, really looked after us, never felt pressured but got all the info to make a decision on any extras.

I am enjoying the Hyundai Tucson, and the salesman answered all of my queries. The car was also valeted and clean for when I went to collect it. No reason not to give it full marks.

I have not had any issues with the Discovery so far, I dealt with Joshua on the day, and he was very helpful. I'd give my experience a 4 out of 5. If the waiting time was not as long, it would have been a 5.

5 Excellent service Mr Sandhi was well polite and very patient throughout the whole process. He supported me in getting my dream car and I left with an amazing deal the best price ever. The car was insured before I left, fully cleaned, and he explained all my questions clearly. I also enjoyed lots of free coffee and cappuccinos. Well worth the wait Leila

I bought a Peugeot 208, and it is a lovely car. I am really happy with it. I can't remember the salesman's name who I dealt with, but he was very helpful, and the car was all valeted and clean when I went to collect it.

Joshua was fab when I was buying my Tiguan from this dealer, he answered all my questions and when we went on the test drive with him he made us feel very comfortable. Even though the service from Joshua was good, I would have to rate my time buying from them as a 3 star, this is due to having to wait along time, even though we had an appointment. The staff were really apologetic and said they were short staffed, so just as a bit of feedback to help customers experiences when buying a car may be worth staffing up a bit. That said, I do love my car!