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152 reviews from our car dealer reviews community
Leave a review for V12 Sports and Classics Stoke-On-Trent
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152 reviews from our car dealer reviews community

Leave a review for V12 Sports and Classics Stoke-On-Trent
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"3.5 stars overall"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything is all good with the Discovery I bought in September. The buying process was going very well until I was asked if I wanted to get AA cover for £150. When I said no, they then said the £150 would now be an admin fee, which ruined my experience. Overall, I would rate it 3.5 stars. I would still recommend them based on the service I received up until that moment and how good the car has been.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to 3.5 stars overall

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Happy with the service "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was happy with the service when buying the Seat Ateca.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Happy with the service

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Process was very relaxed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This is my first electric car and it is a lot of fun, jack was the salesman who i dealt with and he was very friendly made the process very relaxed and smooth.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Process was very relaxed

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Tesla Model 3 we purchased has been great, and the customer service was okay. I would give my overall experience 4 stars.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to 4 stars

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"4/5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

So far, so good! Quick turnaround, the car was cleaned, and there were no issues during the sale. Everything was straightforward and easy.I'd rate my overall experience a 4/5 stars.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to 4/5

Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics

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"Happy so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We travelled to the stoke branch to purchase a Volvo V90. When we arrived we were greeted by friendly and helpful staff who made the whole process really easy and simple. Since having the vehicle we haven't had any issues and have been really happy with it so far.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Happy so far

Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics

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"The go to place"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5, this is my 3rd car from v12, 2 from meir dealership and 1 from Newcastle under lyme depot, my last 2 car i have dealings with Jack who always acts with the customers best interests, I really don't think i could go anywhere for my cars, V12 Will always be my go to 1st car dealership

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to The go to place

Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics

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"happy, no complaints"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Harry was very professional and helpful, the car was valetted spotlessly. I recently got it serviced and everything was fine so I am happy no complaints.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to happy, no complaints

Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics

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"Can't fault"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I am pleased with my vehicle, I dealt with harry and everything went smoothly, it was great customer service, I can't fault.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Can't fault

Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics

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"Thank you Jack"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

There was some initial miscommunication regarding how and when I would collect the vehicle. However Jack was very helpful and made sure everything was resolved and that i was happy. He is a great salesman and wanted to make sure as a customer I had a good experience, so a massive thank you to him.

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Aftersales from V12 Sports and Classics Stoke-On-Trent in response to Thank you Jack

Thanks for your recent review—we really appreciate your support & feedback. We're glad to hear you had a great experience & will be sure to pass your kind words back to the team. Best Regards, V12 Sports & Classics

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Dealership Information

V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK!

All our cars are independently inspected and certified by one of the biggest motoring organisations in the UK, the AA. This is done by a comprehensive 128-point check on each and every car. No other car supermarket in the UK is coupled with the AA like V12 Sports and Classics.

We were established in 2005. Initially, the company began selling classic and unique cars. From a young age cars have always been a passion of the owner and so he started a classic car business working from home. It quickly became a viable business which was selling about 20 classic cars a month; this continued for about three years. The main focus of the business was to always provide a fantastic customer journey, build a trusted relationship with the customer and in turn build a great reputation which would keep customers coming back. V12 Sports and Classics is all about providing fantastic customer service, amazing value vehicles and total peace of mind.

For your complete peace of mind, choose from over 1600 used cars that have been independently Inspected & Certified by the AA!

Buy with confidence and get a great deal

Drive your new car away the same day

Low-rate finance is available

Rated best value cars in the UK

V12 Sports and Classics currently have 4 sites. 

Hinckley - 23 Harrowbrook Road, Hinckley, LE10 3DJ

Stoke - Meir Heath Garage Rough Close, Stoke On Trent, ST3 7PG

Wolverhampton - 122 Cannock Road, Wolverhampton, WV10 0AE

Worksop – 63-65 Retford Road, Worksop, S80 2QD

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
152 reviews4.4 out of 5 stars — Rated Very Good
Excellent
84
Very Good
58
Average
10
Poor
0
Terrible
0

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    Contact Information

    Address

    V12 Sports and Classics Stoke-On-Trent
    Meir Heath Garage
    Stoke-on-Trent
    ST3 7PG

    Get in touch

    01782 376928
    https://www.v12sportsandclassics.co.uk

    Opening times
    Mon 10:00 - 20:00
    Tue 10:00 - 20:00
    Wed 10:00 - 20:00
    Thu 10:00 - 20:00
    Fri 10:00 - 20:00
    Sat 10:00 - 19:00
    Sun 10:00 - 17:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About V12 Sports and Classics Stoke-On-Trent

    Company Formed: XXXXXXXXXX
    Company Registration: 5861786
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 497010
    FCAStatus: Approved
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: 896859727


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