Avoid buying from this garage at all costs! I’ve had an awful experience with them, and had to fight tooth and nail to get my money back for an unfit car, which I was gladly sold by them. I had the car for less than a day when I noticed the issues, every time you pulled off from stationary, the car would make a screeching noise. I told them about it, and they said to take it to my local garage as I live so far away from theirs. I took it to my local Citroen dealership, who did an investigation into the car, to find the noise was coming from clutch and needed to be fully replaced! Also one of the rear lights needed fully replacing as it had been cracked with a piece of plastic missing (that alone costs £320) leaving it open to the elements except for a single piece of cellotape that they had just put some on it and hoped that I wouldn’t notice. When Citroen told Vic Young what needed fixing, Vic Young told me the garage was lying, and that they had done there own checks on the car before selling to me and there was nothing wrong with clutch, and tried to blame Citroen for trying to make a quick buck by extorting them. They did offer me a full refund, as they refused to pay Citroen prices to fix the car and I live nearly 5 hours away from them! I think this was only because I was within the two week notice period due to buying solely online due to COVID. However it took me over a month to actually get my money back from the company, and they made so many mistakes even though I was dealing with manager when I was trying to arrange pick up of the car it was ridiculous, they actually turned around there driver on the first day we arranged for pick up, because they hadn’t realised that they didn’t have my correct details on file for the refund to actually be processed! Even though I had spoken to them for over a week to make sure everything was in place! I have now got my money back as of today, and I would never go anywhere near this garage again, and I advise nobody else to fall for there lies and deceit! They also made me feel like there were doing me a favour for changing work brake discs that appeared as an advisory on there nee MOT, if you ask me advisories should be fixed as standard, and not just because the customer picked it up, by checking the new MOT online, and questioned it! Sales man was Jack Morgan, Manager I dealt with was Darren Hannah, neither were helpful, once they had my money. The only competent member of staff, who seemed to actually care about the customer was Kathryn Young, who took over my case in the end. If you find this review too late, and are having problems, I advise to go straight to her! After practically being told by Darren that I was over reacting on the phone, I wish I had been dealing with her earlier! Darren treated me like I was being difficult and over reacting for wanting to return an unfit car, and wanting my full £9,000 back. His customer service is definitely lacking if not completely non existent. In conclusion, just don’t buy from them at all, steer well clear if I was you, or you will literally be steering yourself into a financial hole, which unlike me, you might not be lucky enough to escape.