Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


68 reviews from our car dealer reviews community
Leave a review for Westbrook Car Sales
Leave a review

68 reviews from our car dealer reviews community

Leave a review for Westbrook Car Sales
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend west brook car sales, brought my first car from here had no issues. I explained to them I was looking for a car within my budget they showed me a couple cars within my budget once I had found the one I wanted they allowed to me to test drive with no hesitation. Would definitely recommend to friends and family.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Smooth and stress free"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from Westbrook Car Sales, and the whole experience was incredibly smooth and stress-free, especially since I did everything online. I found the car I wanted on their website, which was easy to navigate, and the detailed listings gave me all the information I needed to make an informed decision without even stepping foot into the dealership. After I picked out the car, I contacted them, and they were quick to respond. They confirmed the car’s availability and immediately began preparing it for me. I was impressed by how efficient they were in getting everything ready. When I arrived to finalize the purchase, the car was exactly as described – spotless, fully serviced, and in perfect condition. It honestly looked even better in person than it did online. The entire process was seamless from start to finish. They made sure all the paperwork was ready when I arrived, and the transaction was quick and straightforward. There were no surprises, everything was transparent and as advertised. The team at Westbrook even walked me through the details of the car, making sure I was comfortable with everything before I drove off the lot. I couldn’t be happier with my purchase. The car drives like a dream, and I really appreciate how Westbrook Car Sales made the process so easy. If you’re someone who likes to shop online and avoid the hassle of spending hours at a dealership, I highly recommend them. They made everything convenient and hassle-free, and I will definitely be going back for any future car needs.

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful
"Fantastic experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a fantastic experience from start to finish, dealing with faz on the phone gave me a lot of confidence in Striking a deal, vehicle was ready as agreed and all paperwork was set so their was no delays, really pleased with my new purchase and fantastic experience with Westbrook car sales.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"!!!BEWARE CONMEN!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

!!!BEWARE THESE CONMEN!!! phoned 2days prior to viewing the car yet they had nothing on their system about the Preplanned viewing, the car was worse than what the pictures showed on adverts on their OWN website to the point it had mud up the whole passengerside... great first impression of the car thats before the fact the Battery was dead, Airbox cover burred by radiator fan that was lose, nasty scrapes on front&rear Bumpers, missing parts like door light covers/door lock cap missing/Parcelshelf missing/undertray missing, Reverse camera not working even tho it was shown working in advert picture, DPF filter was blocked and no Adblue in tank (warning lights on dash aswell as dash cluster was blinking due to faulty electrics) Then about a mile down the road on Testdrive the Clutch&Flywheel gave up (haha you cant make this sh!t up). They seem to have no idea what they are doing, know nothing about cars, we even offered high price for the vehicle £5000 before even seeing the car (as we wanted to take away same day) which they refused and would only drop £300 from £5990. So if you have seen the Adverts about this particular vehicle ( VW SHARAN REG NUMBER BX63 CXJ ) Then you should shaRUN from this car as fast as you can

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Exceptional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I initially visited Westbrook to purchase a vehicle for my business, and I was thoroughly impressed by the exceptional service and professionalism I received. The team at Westbrook took the time to understand my business needs and helped me find the perfect vehicle that met all my requirements. The process was smooth and efficient, and I felt well taken care of from start to finish. Given my outstanding experience, I returned to Westbrook to purchase a vehicle for my family. Once again, the staff exceeded my expectations. They were attentive, knowledgeable, and patient, ensuring we found a car that was both safe and comfortable for our family. The sales team was not pushy and genuinely cared about helping us make the best decision. Westbrook’s commitment to customer satisfaction is evident in every aspect of their service. Both times, the paperwork was handled quickly, and they went above and beyond to make sure we were completely satisfied with our purchases. I highly recommend Westbrook for both business and personal vehicle needs. Their dedication to providing top-notch service and quality vehicles is unmatched. Five stars all the way!

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful

Joe in response to Exceptional service

This is eactly the same review as Rochelle on Trustpilot- mad isn't it that two minds can think so alike?

"Exceptional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I initially visited Westbrook to purchase a vehicle for my business, and I was thoroughly impressed by the exceptional service and professionalism I received. The team at Westbrook took the time to understand my business needs and helped me find the perfect vehicle that met all my requirements. The process was smooth and efficient, and I felt well taken care of from start to finish. Given my outstanding experience, I returned to Westbrook to purchase a vehicle for my family. Once again, the staff exceeded my expectations. They were attentive, knowledgeable, and patient, ensuring we found a car that was both safe and comfortable for our family. The sales team was not pushy and genuinely cared about helping us make the best decision. Westbrook’s commitment to customer satisfaction is evident in every aspect of their service. Both times, the paperwork was handled quickly, and they went above and beyond to make sure we were completely satisfied with our purchases. I highly recommend Westbrook for both business and personal vehicle needs. Their dedication to providing top-notch service and quality vehicles is unmatched. Five stars all the way!

"Purchased my lovely ds3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my first car a lovely little yellow DS3, I was nervous as buying my first car I wanted something reliable, the guys at Westbrook car sales went beyond to ensure my peace of mind throughout the entire process. They allowed me to carry out an independent inspection by my own mechanic. I highly recommend them and found them very trustworthy and customer focused. Thank you guys 👍

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and go out their way for you, I was very cautious buying a used car but the team at Westbrook car sales made it ever so easy and I’m glad I bought from them. I got the 12 months AA cover for free and their in house warranty is great as you deal direct with them. Highly recommend

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at westbrook cars sales are fantastic, the service they provide is really good, i left a deposit and they had the vehicle ready as we agreed, when i purchase the vehicle they carried out all the checks and i said for my peace of mind i will get my mechanic to check it over and the vehicle has been spot on. I strongly recommend anyone to give them a try, very trust worthy garage and my mechanic was also impressed.

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"Outstanding experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had an outstanding experience with Westbrook Car Sales. From the moment I walked in, the staff was incredibly welcoming and attentive. The sales team, especially faz, was patient and knowledgeable, helping me find the perfect car within my budget without any pressure. The transparency about vehicle history and pricing made the whole process stress-free and trustworthy. The purchasing process was smooth and efficient, thanks to the diligent finance team who secured excellent loan terms for me. I was also impressed by their after-sales service when a minor issue with my car was quickly resolved by Westbrook. Overall, Westbrook Car Sales exceeded my expectations with their honest, customer-focused approach. I highly recommend them to anyone looking for a great car buying experience.

Get Car Finance

Reviewer has confirmed their email address

+6 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Westbrook Car Sales is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
68 reviews3.7 out of 5 stars — Rated Very Good
Excellent
45
Very Good
1
Average
1
Poor
4
Terrible
17

Add Review

  • Submit new information

  • Contact Information

    Address

    Westbrook Car Sales
    Unit 14 Global Business Park Saville Road
    Peterborough
    Peterborough
    PE3 7PR

    Get in touch

    07506 387151
    http://www.westbrookcarsales.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About Westbrook Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more