What a lovely service I received from the minute I walked through the door both my sister and I were looked after, especially by Kate she was absolutely lovely . Christian was our sales representative and he did an absolutely amazing job from beginning to end. Also his manager also popped by to ask if we where ok and did we need anything. And also bought a lovely X3 which I am so happy with . The way we were presented with the car was so lovely and the gifts and flowers made it all the more special, so thank you to you all for the fantastic experience. Xxxx

I have been a willims Liverpool customer for 3 decades ... Mike Jones is a credit to willims Liverpool I have delt with Mike for years hos attention to detail is 2nd to none his customer service outstanding. A hassle free experience from picking the phone up to picking the cars up . Thank you Mike 😊

We called to Williams BMW in Liverpool to purchase a 1 series , and walked around at our leisure looking at all the cars for about half an hour with no body bothering us We looked for a salesman for advice on different models , and Luke who had just returned to the garage for his lunch asked if we were ok and did we require any help , and if so let him know. I said go and get your lunch we will still be here and looking at the various models , but I was leaning towards a 1 series . He came back about 15 minutes later and was GREAT , he explained all the different models to us , and answered all our questions. I decided that I wanted to have a test drive in an m sport automatic 1 series but there was not one on the site , I know there wasn't as I had looked at all the cars . So Luke went to look at the stock list on the computer and said that there was a 68 plate at the Pall Mall site , which if I wanted him to ,he would go and have it brought over for us to have a look at. I said yes thanks ,. We were given a coffee off the lovely reception Lady s while we waited , while the car was bought to us about 15 minutes later. We were given the keys off the car to go for a test drive after Luke took a copy of my driving licence for the insurance. I was allowed to drive any car , with no pressure at all to purchase . After my test drive my wife an I decided that we wanted an automatic , so we looked at the stock on the computer and selected a silver 66 plate m sport with the speck that I wanted out of 4 different models , which was at the Stockport site. This was on the Friday , I paid a deposit to secure the car and Luke promised to have the car on site for me to test drive with no obligation to buy on Tuesday , but this was not convenient for me so we made arrangements for the Thursday . On the Thursday I arrived at the garage , and there the car was , absolutely gleaming , and spotless , as were all the cars on the forecourt to be perfectly honest . I went into the showroom were I was greeted by the lovely reception Lady's and I asked for Luke . They asked if I would like something to drink while I waited , Luke came straight out and greeted me with a smile , I have the car here , I said yes I saw it on the way in , it looks really nice. He said here are the keys go and see if it is what you are really looking for , so Luke put trade plates on the car and I was left to go and drive it myself again. I went and picked my wife up from work and had a drive around for about 30 minutes and , decided that we were going to buy it , All depending on the price that I would be given for my part exchange. We went back to the showroom and sat with Luke , who had looked at my car and gave me a really fair price for it , I must point out at No time were we pressured to buy . He is a very polite , and very good at his job , I know the old cliché's well he is a salesman and is after the sale but it was left to Us to decide if we wanted to buy. We decided to buy as it was what we wanted , and took delivery of our lovely car today .All the necessary paperwork was done in advance of us arriving . The change over couldn't have been smoother. Luke had thought of everything. Then Luke bought tears to my wife's eyes as he gave Her a beautiful bouquet of flower's , which was totally Lovely of him to do really. We were not expecting that . I was given a BMW cleaning package also . Williams BMW you should be very Proud of All your staff and Luke Really is a absolute Credit to your business . I totally recommend Williams BMW and would not hesitate to buy from them again. Thank you very much Luke . Joyce and Mally.

I recently part exchanged my Z4 at Williams BMW Liverpool and got a good deal with another one. There are plenty of cars to choose from, at reasonable prices. Adam the salesman couldn't do enough for me. He was pleasant, efficient and had everything planned, and I also liked he wasn't pressurising. I would certainly recommend this company and hope to return in the future. Peter.