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Bought a Mini Cooper from Williams Motor Company Crewe. The transaction seemed to go ok, no issues with taking your money. After, sales support is absolute garbage they dont want to know. They sold my part exchange car to another person (a staff member) and did not switch over the car details into the new owners name, meaning they could ride around in a car in my name whilst getting free tax for months. I only figured it out when I rang the dvla for my refund, plus just got a speeding ticket too curtsey of the new owner. I call the dealer I don't get an answer. I reported my aircon wasn't working it took 2 weeks to get an answer on if they would fix it and around 6 attempts to get the go ahead they did agree to reimburse the aircon eventually now have a problem with my turbo and injector coils. sent them a message and just get ignored like they log your number. Avoid if you know whats good for you, send off paperwork yourself, check what they are writing on your receipt. Not to be trusted.
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Williams Motor Company from Williams Motor Company in response to DO NOT BUY NOT TO BE TRUSTED AVOID!
Thank you for sharing your experience with us regarding your recent purchase of a Mini Cooper from Williams Motor Company Crewe. We sincerely apologise for the inconveniences and frustrations you have encountered throughout this process. Rest assured, we have made significant changes in the business resolving these issues promptly and ensuring a more positive experience moving forward. Your satisfaction is our priority, and we appreciate your patience as we work towards a resolution.
Bought a 2003 Jaguar XJ of Williams Motor Company in Crewe. 1 day after ownership ABS light came on, took car to jaguar diagnosed with over £2,000 worth of faults including major oil leak, leak to the differential, worn pads, split bushes to the suspension and many other problems. Dealer has blocked our number and won’t refund us any money even though we are entitled to a refund. Refuses to speak to us. Staff rude and abrupt and not interested. The car now doesn’t drive at all only goes up to 30mph. Now we have a car that doesn’t drive and £3650 wasted. Will be taking this further. Please beware of this outfit.
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Williams Motor Company from Williams Motor Company in response to Buyers beware don’t buy here!
I hope this message finds you well. I am writing to express my deep concern regarding the issues you've encountered with your recently purchased 2003 Jaguar XJ from Williams Motor Company. I understand your frustration with the unresponsiveness and lack of cooperation from the dealership. It is disappointing to hear about the issues you are facing. Customer service should be a top priority for any reputable dealership, and I am truly sorry to hear about your negative experience with the staff at Williams Motor Company.
Williams Motor Company is a used car dealer based in Crewe, Cheshire near the border of Staffordshire and the Welsh border.
We realise that buying a car can be a daunting experience: our friendly staff all go the extra mile to guarantee that you receive the best advice you need with many of our happy customers coming back to us and recommending Williams Motor Company to their family and friends. And for the extra piece of mind we are now a Handler Protect Warranty supplier which consists of a varied amount of extra benefits for you, the customer.
We are proud to offer first class customer service with very competitive pricing and are well established within the Crewe area with a great reputation for offering excellent professional advice with a wealth of automotive experience over 3 generations and modern diagnostic vehicle maintenance.
In order to offer cars to suit everyone we make sure that we update our stock list regularly…it's always worth giving us a call even if you don't see what you are looking for on our website.
At Williams Motor Company we don't just sell cars, we do everything possible to get you driving your next car, if you are looking for a second hand car then don't delay, call us today.
Our aim is to provide you with a second hand car that suits your needs both practically and financially. Our aim is to provide the customer with the best competitive deals across Staffordshire and Cheshire and our sales team is here not to just to sell you a vehicle but also to give you a hassle free experience.
We are highly driven and motivated to bringing the customer first class service in a no pressure environment and to browse our forecourt at your own leisure. If you are in two minds about changing your vehicle don't think twice on contacting our sales team for advice as they are on hand to help. We have access to over 50,000 cars nationally so if there is something you are after in particular please give us a call.
We deliver vehicles throughout England, Scotland and Ireland and even Europe at very competitive rates.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2016
Williams Motor Company
Stewart Street
Crewe
Cheshire East
CW2 7RW
| Mon | 08:30 - 17:30 |
| Tue | 08:30 - 17:30 |
| Wed | 08:30 - 17:30 |
| Thu | 08:30 - 17:30 |
| Fri | 08:30 - 17:30 |
| Sat | 09:00 - 16:30 |
| Sun | 10:00 - 16:00 |
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