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21 reviews from our car dealer reviews community
Leave a review for Zoom Auto London
Leave a review

21 reviews from our car dealer reviews community

Leave a review for Zoom Auto London
Leave a review
"Dont buy a car from them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a car from this dealer as it was approved by finance company. Car seem spotless with no issues whatsoever. After the test drive we did the paperwork and upon starting the car a fault showed up. I stopped on the petrol station and called the dealership right away. I was advised to turn the car off and back on but the fault was still there, so the dealer said to bring the car back to his mechanic for them to have a look over the car and make sure there are no issues. I have dropped the car off 2 days later and after waiting few hours the car was ready. No faults apart from a burned out lightbulb and incorrectly set up headlights. I have returned home and after just 2 days of using the vehicle the car started to overheat. I have stopped the car and messaged the dealer right away. Upon cooling down the engine i have returned home and called the dealership again to explain what has happened with the car. They have advised me to take the car back to their mechanic to have them look at again bear in mind this mechanic was about 150 miles away from where I live. I have told the dealership it will be impossible to drive this car back to their mechanic as its has got an overheating engine. They have suggested I can recover the car back to them and they will fix it. It would cost me about £300 to have it recovered. I have suggested I will take the car to my local mechanic for him to look at the issues and the dealer agreed. It all happen within a week of me owning this vehicle. Upon taking the car to the mechanic to have it diagnosed it with few more faults which the dealer said nothing about. At this point I have decided I will return the vehicle under the consumer act 2015 where within 30 days your are allowed to return the vehicle for a full refund. I have callled the dealership again and explain the situation and all the issues the car has at that point the dealership started to shout at me and told me I was trying to scam him and he will not pay for the repairs and said if I return the vehicle he will charge me for miles and an extra owner, where they still have not sent the logbook to DVLA. Upon returning the vehicle, the dealer took the car to his mechanic which plug the OBD2 scanner and found only one fault and the dealer said that the car is not overheating, but I had pictures and videos to proof to them that it was. After returning from the mechanic, the dealer said he will still charge me for miles which I didnt want to agree to but I had no choice otherwise he will not accept the return. In conclusion I would avoid this dealership because they seem to sell you a perfect car but upon leaving their dealership the faults will show up.

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"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, big choice of quality cars. Absolutely happy with my purchase.

"My purchase experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle last month from this dealership, so impressed ,helpful staff and very good selection of car's, I do recommend .

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"A wonderful experience at zoom auto lond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from zoom auto london Dealership, and I must say it was a fantastic experience from start to finish. The staff was friendly and knowledgeable, helping me find the perfect vehicle that met my needs. The pricing was transparent, and there were no hidden fees or surprises. The financing process was effortless, and the customer service was impeccable. I highly recommend this Dealership for a hassle-free car buying experience.

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"Sells faulty cars knowingly "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We brought a car in April 2023. Upon driving it home I noticed a problem and contacted the dealer. He advised I just didn't know how to drive it. I still felt something was wrong so took it to the main dealer garage and paid for a diagnosis, they confirmed that the clutch was severely worn and there is an engine knock. Upon raising this with the dealer he refused to acknowledge it. I'm so lucky to have gone through Zuto, they took over dealing with the matter and even said how difficult the dealer was being. Zuto had to get the car recovered to the dealer because he refused, he then still refused that there was a problem even though the main Peugeot dealership have confirmed it. He finally gave in after legal action was threatened and finally returned the money but now the car is back up for sale. He said it had a full service history which it did not. He said it had an RAC check which it did not, it was a British car auctions check which is minimal. When the car was returned it was back up for sale and sold again without being repaired! False advertising and they are awfully rude to deal with. Avoid at all costs!

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"disappointed client"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I advise against buying a car in this place, the owner is a fraud, he sells broken cars knowing that they do not work properly. It's hard to get money back from him when you want to return the car. He is rude and has no respect for people, he can lie whenever he wants to sell a car. I will never recommend this place to anyone NEVER 👎

"Be careful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this company in desperation, as the buses wont on strike on my city in December 2021. I had not had a professional or a Mechanic inspect the car. Foolish move on my part, paid £5000 for it. Sine I had nothing but trouble. Changed two front car tyres, one of the external lights. Brake fluid, air conditioning needs doing, and today my clutch is gone. Very disappointed with the seller, actually I am anger. Be careful everybody.

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"Good customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got the car I wanted and great lads and great customer service

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service, nice car

"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service highly recommended

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Dealership Information

Zoom Auto London is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews2.9 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
0
Poor
2
Terrible
9

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  • Contact Information

    Address

    Zoom Auto London
    Channel Gate Road
    London
    Greater London
    NW10 6UQ

    Get in touch

    020 81157124
    https://www.zoomautolondon.co.uk/

    Opening times

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    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Zoom Auto London

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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