Erin, March 2026
"5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5/5 purchase - very good customer service, efficient and good.
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ponko from Ponko in response to 5/5
Thank you for your 5-star review.
We’re really pleased to hear you found the service efficient and of a good standard. It’s great to know you had a positive purchasing experience with us.
We appreciate your feedback and hope to see you again in the future.
Raimond, March 2026
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4
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ponko from Ponko in response to 4
Thank you for your 4-star review!
Christopher, March 2026
"Simple process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Sorry not to have answered your 01565 call this afternoon. I was out driving in the car I've just bought from Ponko in Foxton near Cambridge. I'm very happy with the car, the staff at Ponko were very friendly and helpful and I give them the mark of 4 out 5. The reason for the 4 is because I found the whole experience of the test drive, the paperwork, insurance and road tax etc quite overwhelming, but I guess that's more to do with my age. Again, the staff were very nice and the whole procedure took about two and a half hours. It's the first second-hand car I've bought since I bought my last one 15 years or so ago. The process seemed more simple then.
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ponko from Ponko in response to Simple process
Thank you for your review and for choosing us for your purchase.
We’re really pleased to hear you’re happy with your car and that our team came across as friendly and helpful throughout your visit. It’s also great to know you felt supported during the process.
We understand that arranging test drives, paperwork, insurance, and tax can feel like a lot, especially if it’s been many years since your last purchase. The process has changed over time, but we appreciate your feedback and will keep it in mind as we continue to look for ways to make things clearer and easier for our customers.
Thank you again for your 4-star rating, and we hope you continue to enjoy your vehicle.
Debra, March 2026
"Kyes service was really good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The ford Kuga is great. Kyes service was really good, he was lovely. We did encounter a few issues initially, but this was eventually resolved.
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ponko from Ponko in response to Kyes service was really good
Thank you for your review.
We’re glad to hear you’re happy with your Ford Kuga and that Keyes provided you with good service. It’s also good to know that the initial issues were eventually resolved for you.
We appreciate your feedback and hope you continue to enjoy your vehicle.
Amber F, March 2026
"Good Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No problems with the Fiat 500, its been all good. Kye was really good, they really helped me out. I just found everyone very helpful, It's was my first time buying a car. they were very helpful and talked me through everything and yeah.
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ponko from Ponko in response to Good Experience
Thank you for your review.
We’re pleased to hear you’re happy with your Ford Kuga and that Keyes provided you with good service. We’re also glad the initial issues were resolved for you.
We really appreciate your feedback and hope you continue to enjoy your vehicle.
Kelly A, March 2026
"Quite happy with Ponko!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
When I had a couple of issues, they were very accommodating and helpful. The done all they could, I was obviously unhappy to the have issues at the start, but they resolved them the best they could. Kye took care of me during the sales process and Janie took care of everything after the sale. They could not have done more than they done!
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ponko from Ponko in response to Quite happy with Ponko!
Thank you for your review.
We’re sorry to hear you experienced a couple of issues at the start, but we’re really pleased to know the team were able to support you and get things resolved as best as possible.
It’s great to hear that Kye looked after you during the sales process and that Janie supported you after the sale. We’ll make sure your kind comments are passed on to them.
We appreciate your feedback and are glad you felt well looked after overall.
Eleanor, March 2026
"Efficient & good selection"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The ford I purchased is great! I chose them mostly because of location however they had really good reviews. I found them friendly and hands on. Generally, just efficient with a good selection. I would rate my experience as 4.8 stars if I could!
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ponko from Ponko in response to Efficient & good selection
Thank you for your review.
We’re really pleased to hear you’re happy with your Ford and that you found our team friendly, helpful, and efficient. It’s also great to know our selection and local convenience worked well for you.
We appreciate your kind feedback and are glad you had a positive experience with us.
Harrison, March 2026
"Philip stood out!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Ponko had the car that we were looking for, and the salesperson Philip was really good. He definitely stood out with my experience. We did have some issues with the car but other than that it has been fine.
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ponko from Ponko in response to Philip stood out!
Thank you for your review.
We’re pleased to hear we had the right car for you and that Philip provided a strong and positive experience—your kind feedback will be passed on to him.
We’re sorry to hear there were some initial issues with the vehicle, but glad to know things have been fine otherwise. If you need anything going forward, our team is always here to help.
We appreciate your feedback and hope you continue to enjoy your car.
Nicola C, March 2026
"Pretty happy!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Love my car. Phill was a nice person to deal with.
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ponko from Ponko in response to Pretty happy!
Thank you for your review.
We’re really pleased to hear you love your car and that Phill made the experience a positive one for you. We’ll be sure to pass your kind words on to him.
We appreciate your feedback and hope you continue to enjoy your vehicle.
Anonymous, March 2026
"Recommended Ponko to our neighbour!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My daughter just passed her driving license and we found the VW Polo at Ponko. The polo has been good, and she is pretty happy with the car. Adam was a nice fella, he was really helpful from the beginning to first contacting all the way through to kind of getting the car ready for the sale. There was a few issues when we first went to see the car, and he made sure all of those were corrected and sorted for sorted, when we went back to see it ten days later to actually buy it. As far as the rating goes there are two things that moved it to 4 stars rather than 5. When we went to initially see the car, there was a dent in the passenger side door, boot was dirty and inside of the car was dirty as well. Secondly when we went to view the car in person the price had changed, when we brought it up with them they offered us a discount off the warranty. We have already recommended Ponko to one of our neighbours and will continue to recommend them!
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ponko from Ponko in response to Recommended Ponko to our neighbour!
Thank you for your review and for choosing us for your daughter’s first car.
We’re really pleased to hear she’s happy with the VW Polo and that Adam supported you well throughout the process, from your first enquiry through to handover. It’s also good to know the initial issues you raised were addressed before purchase.
We appreciate your honest feedback regarding the condition of the vehicle on your first visit and the pricing change when you returned. We understand how that would have affected your experience, and we’ll make sure this is shared with the team to help improve consistency going forward.
Thank you as well for recommending us to your neighbour—it’s very much appreciated. We hope your daughter continues to enjoy her first car and drives safely.
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