ponko from Ponko in response to Lovely Experience!

Thank you for your review. We’re really pleased to hear you’re enjoying your Qashqai and that it’s been performing so well for you. It’s great to know you found the process smooth and had a lovely experience with our team. We appreciate your kind feedback and hope you continue to enjoy many more miles in your vehicle.

ponko from Ponko in response to Very clean Kia Sportage

Thank you for your review. We’re really pleased to hear your daughter is happy with the Kia Sportage and that you found the vehicle clean and well presented when you viewed it. It’s also great to know you felt comfortable with the team and didn’t feel any pressure regarding additional packages. We aim to give customers space to make the right choice for them. We appreciate your feedback and hope your daughter continues to enjoy the car.

ponko from Ponko in response to Good salespeople

Thank you for your review. We’re pleased to hear you found the team friendly and that Jack provided you with good service—your kind comments will be passed on to him. We’re sorry to hear you felt let down regarding the vehicle itself. We appreciate your honest feedback, and we’ll make sure this is reviewed so we can continue improving both our preparation standards and overall customer experience. Thank you again for taking the time to share your thoughts.

ponko from Ponko in response to Simple and quick

Thank you for your review. We’re really pleased to hear the process was simple and quick, and that everything went smoothly with the paperwork. It’s also great to know your MG3 is performing well as expected. We appreciate your feedback and hope you continue to enjoy your vehicle.

ponko from Ponko in response to Customer service was fine

Thank you for your review. We’re really pleased to hear you’re happy with the Volkswagen Golf and that you like the colour. It’s also great to know your parents had a positive experience with us and that you were satisfied with the customer service throughout. We appreciate your 5-star rating and hope you continue to enjoy the car.

ponko from Ponko in response to Service was very good

Thank you for your review. We’re pleased to hear you chose us based on the car and price you were looking for, and that you found the overall service good with a smooth test drive experience. We also appreciate your honest feedback regarding product knowledge. This is helpful for us to improve, and we’ll share your comments with the team for further training and development. Thank you again for taking the time to share your experience, and we hope you continue to enjoy your vehicle.

ponko from Ponko in response to Impressed with Kyes service

Thank you for your review. We’re really pleased to hear everything went smoothly and that you were recommended by a family member. It’s great to know Kye provided you with excellent service and went the extra mile by staying late to help you with the finance—that’s exactly the level of support we aim for. We appreciate your kind feedback and hope you continue to enjoy your vehicle.

ponko from Ponko in response to 4

Thank you for your review. We’re pleased to hear everything went smoothly on the day of purchase and that you feel you’ve got a good car. We’re sorry to hear you’ve since noticed a couple of issues, including the boot struts and windscreen washer pump. We appreciate you bringing this to our attention, and we’d encourage you to contact our after-sales team so we can look into this for you under your warranty. Thank you again for your feedback and your 4-star rating.

ponko from Ponko in response to Ayman was helpful

Thank you for your review. We’re really pleased to hear you’re happy with your car and that you found the service relaxed and pressure-free. It’s also great to know Ayman was helpful throughout your experience—we’ll make sure your kind feedback is passed on to him. We appreciate your comment regarding the service history. We understand this is an important factor for many buyers, and we’ll take this on board for future improvements. Thank you again for your feedback, and we hope you continue to enjoy your vehicle.

ponko from Ponko in response to Sale of the car was easy!

Thank you for your review. We’re really pleased to hear everything is going well and that the sales process was smooth and straightforward for you. We appreciate your feedback regarding the MOT situation and will take this on board as something we can improve moving forward. Thanks again for your comments, and we hope you continue to enjoy your car!