Richard B, September 2022
"Definitely return here! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My RS6 is performing well and is such a pleasant car to drive, it performs as expected and lovely and smooth. All the staff were very friendly and more than willing to help during the purchase. The car was in great condition and there was no messing about or delays. I would definitely return here for my next car, they are great.
+0 Found this review helpful
Aftersales from Dealership in response to Definitely return here!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Scott, September 2022
"In love with the Merc! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My A200 is superb, it is such a brilliant car, I am in love haha! It is lovely to drive and looks so smart as well, I feel like royalty driving around in it. The Prestige staff were great to deal with and made it a really easy sale. I would definitely refer back to these guys if I was ever after a change, it was a great experience!
+0 Found this review helpful
Aftersales from Dealership in response to In love with the Merc!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr K, September 2022
"Very nice car and sales lady"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have now sold the RS4 as I was offered an RS6 for a very good price, however, when I did own the car it was fantastic. I had no issues with it whatsoever, I just couldn't turn down RS6, it was a no brainer. Dawn was great when I was buying the RS4, and got everything sorted for me so I have no complaints and would happily buy from them again.
+0 Found this review helpful
Aftersales from Dealership in response to Very nice car and sales lady
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Temidayo, September 2022
"Process was very smooth! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great purchase from the Essex team. I would highly recommend them for your next car purchase. I came to view a TT and was blown away by how nice it was. It was a very good price considering its lovely condition and low mileage. The staff were excellent and the process was smooth. Very simple transaction.
+0 Found this review helpful
Aftersales from Dealership in response to Process was very smooth!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Adam R, September 2022
"The best in the game! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After looking at the reviews I knew that I wanted to buy from here, with such a good reputation I knew I was going to be looked after. I was looking for an Audi A5 S line, and I saw this one pop up, and it looked in immaculate condition, everything about the car from the colour, to the spec, to the mileage and price was exactly what I was looking for. I made the journey to Harlow all the way from Portsmouth as I was very confident that the car was exactly as described. When I arrived the car was perfect inside and out. Nothing was too much trouble for the team, they provided excellent customer service throughout. When the time comes for a change I will definitely be looking at Essex Prestige first, they are the best in the game!
+0 Found this review helpful
Aftersales from Dealership in response to The best in the game!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Derek D, September 2022
"Very nice and pleasant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am so happy with the customer service I received from the team here, they were nice and pleasant and very explanatory. Not pushy in the slightest.
+0 Found this review helpful
Aftersales from Dealership in response to Very nice and pleasant
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mahammad, September 2022
"Fantastic! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My A5 is a good car to be honest with you, just what I needed! All has been going well since I bought it home and I cannot fault the team, they are fantastic.
+0 Found this review helpful
Aftersales from Dealership in response to Fantastic!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Steven M, September 2022
"Professional and positive"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a vehicle from Essex Prestige and the whole experience was professional and positive. Very pleased with my car. Thanks for all the help along the way.
+0 Found this review helpful
Aftersales from Dealership in response to Professional and positive
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Steven, September 2022
"A pleasure to deal with! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am over the moon with my Jaguar that I purchased from Essex Prestige, although they were a bit of a distance for me I would definitely use them again. The car is lovely, me and my wife are really enjoying getting out in it! Everyone was so helpful it was a real pleasure dealing with them!
+0 Found this review helpful
Aftersales from Dealership in response to A pleasure to deal with!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mark H, September 2022
"Not had any issues! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have not had a single issue since buying my Mercedes, it looks lovely and has been great to get out and about in. Everyone was really helpful and friendly, and I was allowed to view the car in my own time. I would happily recommend to others. They have been great!
+0 Found this review helpful
Aftersales from Dealership in response to Not had any issues!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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