1,703 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,703 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Fabulous service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Fabulous service and such a simple process. It's the second car I bought from Ponko, and I've received great service both times. My Nissan has been great up until now (touch wood). Top marks all around.

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Ponko from Ponko in response to Fabulous service

Thank you so much for your wonderful feedback and for choosing Ponko again! We're thrilled to hear that you've had a fabulous experience with us and that both times you've received great service. It's fantastic to know that your Nissan has been serving you well. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We appreciate your loyalty and hope you continue to enjoy your car!

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"1 hour turn around"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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No complaints whatsoever! I knew exactly what I wanted because I saw the Mercedes-Benz A-Class advertised on Autotrader before making the trip down. Asa knew that we were in a rush, so he pushed all of the paperwork through, and within an hour, I was driving home in my new car. It was the exact service I love receiving because I don't like to wait around.

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Ponko from Ponko in response to 1 hour turn around

Thank you for your positive review! We're thrilled to hear that your experience with us was efficient and exactly as you had hoped. It's great to know that Asa provided prompt service and got you into your Mercedes-Benz A-Class quickly. If you have any more feedback or need assistance in the future, feel free to reach out. Enjoy your new car!

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"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Matthew was perfect from start to finish; he really made the whole process so easy, and he didn't try to sell me any warranty or additional products, which I've experienced in the past. My Golf has been terrific since driving away! I've been on both long and short drives, and it's doing me proud.

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Ponko from Ponko in response to Perfect

Thank you for your fantastic feedback! We're delighted to hear that Matthew provided you with such a smooth and pleasant experience at Ponko. It's great to know that your Golf has been serving you well on both long and short drives. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. Enjoy your Volkswagen Golf!

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"Time for an upgrade"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

After a long 12 years with my little beetle it was time to let go and get a bigger car for the family. With me and my partner having a little one, we were looking on Autotrader for a Nissan Qashqai because they have a large amount of space and the safety rating on the cars is quite high. This is when we came across Ponko and after seeing the food reviews, we were happy to make the trip down to view the car. Once we got to the dealership, James was very welcoming and showed us around the showroom. He was very patient, because I think we spent about 3 hours with him to make sure we got every question answered, which he did. There was no pressure, no hard sell he really cared about us making the right decision. We came back to the dealership a couple of days later and agreed on a part exchange price for my little beetle, which I thought was fair and it was nice to think my car would live on. I'm currently in Scotland, and the drive up was amazing, it's such a comfortable car and it's made giving up my other car that little bit easier.

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Ponko from Ponko in response to Time for an upgrade

Thank you so much for sharing your experience with us! We're thrilled to hear that James provided you with such a welcoming and patient service at Ponko. It's wonderful to know that you found the Nissan Qashqai that fits your family's needs perfectly. We're glad the drive up to Scotland was enjoyable and that your new car has made the transition easier for you.

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"After seeing it online "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Since I've had my car for a couple of months, I thought it would be a good time to leave a review for the dealership. There isn't much to comment on because everything went exactly as expected, everyone was super friendly and very knowledgeable about the cars they had in the showroom. I was only there for the Dacia that I saw online before making the trip down. After a short test drive and a couple of questions about the car, I was happy to go ahead with it. Since driving the car away it's been great, and the family love it.

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Ponko from Ponko in response to After seeing it online

Thank you for your kind review! We're delighted to hear that everything went as expected and that our team was friendly and knowledgeable. It's great to know that you're happy with your Dacia and that your family loves it too. If you need anything in the future, feel free to reach out. Enjoy your car!

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"Great aftercare service 😊"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A massive thank you to the team for the kind follow-up call after my purchase. I think it's a nice added touch to ensure you get the best customer service. I went for the BMW 3 Series, and it's been excellent! I'm really enjoying what the car has to offer because it comes with so many added extras that I've never used before. There was a small delay with getting the car ready, but it gave me peace of mind to drive the car away with a fresh service history and MOT, plus it's one less job for me.

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Ponko from Ponko in response to Great aftercare service 😊

Thank you for your wonderful feedback! We're delighted to hear that you appreciated the follow-up call and are enjoying your BMW 3 Series with all its added extras. We apologize for the small delay, but we're glad it provided peace of mind with a fresh service history and MOT. Your satisfaction is our priority, and we're happy to know you're enjoying your new car.

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"Everything went as expected"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything went as expected when I visited this dealership. There was no hard sell, everyone was professional and my car is running well. There's not a lot more you expect from a car dealership.

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Ponko from Ponko in response to Everything went as expected

Thank you for your feedback! We're pleased to hear that your visit went smoothly and met your expectations. It's great to know you experienced professional service and that your car is running well. If you need any further assistance, don't hesitate to reach out. Enjoy your new car!

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"Smooth process "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Since the car was for my daughter, I'm not sure how she is getting along with it, but I assume it's all okay because I haven't had any complaints from her.

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Ponko from Ponko in response to Smooth process

Thank you for your feedback! We're glad to hear that your daughter's car purchase went smoothly. It's great to know she hasn't had any complaints, which we hope means she's enjoying the car. If you or your daughter ever need anything, please don't hesitate to reach out. We appreciate your trust in us!

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"Long trip down"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was worth the long trip for my Seat Leon FR because it's an immaculate car! I had an idea of what to expect when I arrived at the dealership because I asked Haydn for a video of the car before I took the train down, and he was happy to send it across straight away. Once I finally arrived at Ponko, everyone was polite and pleasant to speak to while I was getting my car. Haydn was accommodating enough to push all the paperwork through to ensure I could drive it away on the same day, making sure to save me another trip down. I had a long couple of hours back in the car and t ran perfectly.

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Ponko from Ponko in response to Long trip down

Thank you for your fantastic review! We're thrilled to hear that your long trip was worth it and that you're enjoying your immaculate Seat Leon FR. It's great to know that Haydn provided excellent service by sending a video of the car and expediting the paperwork for you. We're glad your drive back went smoothly. We appreciate your kind words and hope you continue to enjoy your new car!

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"Audi A6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My Audi A6 has been perfect! I can confidently say it's been the best car-buying experience I've ever had. The sales team went at my pace while I was making a decision on which car to buy, ensuring I didn't have any regrets about my purchase. Two months on, and I'm still in love with my Audi. A big thank you to the team for not pushing me to make a decision.

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Ponko from Ponko in response to Audi A6

Thank you for your wonderful review! We're delighted to hear that you had the best car-buying experience with us and that you're enjoying your Audi A6. Our team is dedicated to ensuring you make the right decision at your own pace, and it's great to know that you feel confident and happy with your purchase. We appreciate your kind words and look forward to assisting you in the future. Enjoy your Audi!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1703 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1310
Very Good
368
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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