Lyndon M, February 2024
"Great value for money"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I recently bought my new Volvo from Ponko, which was very competitively prices, the car is absolutely lovely, a real great asset to add to my business.
+0 Found this review helpful
Ponko from Ponko in response to Great value for money
Thank you for choosing Ponko for your new Volvo! We're thrilled to hear that you're enjoying your new car and that it's proving to be a great asset for your business. We appreciate your kind words and hope to serve you again in the future. Safe travels!
Kemal H, February 2024
"Straightforward "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
The customer service I received from Samuel at ponko was phenomenal, there was no complicated jargon, it was all straight forward. and I truly enjoyed the purchase process of buying my new Ford Fiesta. Serve credit where credit is due Samuel is a cut above the rest.
Reviewer has confirmed their email address
+0 Found this review helpful
Ponko from Ponko in response to Straightforward
Thank you for your fantastic review! We're thrilled to hear that Samuel made your car-buying experience straightforward and enjoyable. We'll be sure to pass along your kind words to him. Enjoy your new Ford Fiesta, and thank you for choosing Ponko!
Tiffany B, February 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I absolutely love my new Honda HR-V, it is amazing and perfect for me.
Haydn at Ponko helped me in the purchase of the car, and I can whole heartedly say he was everything you could have wished for, his customer service is commendable and on top of that he is incredibly knowledgeable. 5* all day long. Thank you Haydn
+0 Found this review helpful
Ponko from Ponko in response to ⭐⭐⭐⭐⭐
Thank you for your wonderful review! We're delighted to hear that you're loving your new Honda HR-V and that Haydn provided exceptional service. We'll make sure to share your kind words with him. Enjoy your new car, and thank you for choosing Ponko!
Kyle W, February 2024
"James was Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
James the gent who assisted me whilst I bought my car was brilliant. He deserves a review just for himself - absolute credit to Ponko!
Reviewer has confirmed their email address
+0 Found this review helpful
Ponko from Ponko in response to James was Brilliant
Thank you for your kind words! We're thrilled to hear that James provided you with such an excellent experience. We'll be sure to pass along your compliments to him. Your feedback means a lot to us and we appreciate you taking the time to share it. Enjoy your new car!
Anne W, February 2024
"Communication is on point! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Ponko is fantastic! The lad that helped us was Samuel I think and he was very friendly and professional member of staff at Ponko, who communicated with me clearly and constantly throughout the whole sales process. The end result is I have a fab little Smart Forfour which I adore.
Reviewer has confirmed their email address
+1 Found this review helpful
Ponko from Ponko in response to Communication is on point!
We're thrilled to hear that you had a fantastic experience at Ponko! Samuel sounds like a wonderful member of our team, and we're delighted that he provided you with friendly and professional service. Clear and constant communication is essential, and we're glad to hear that it was maintained throughout the sales process. Enjoy your new Smart Forfour, and if you ever need anything else, don't hesitate to reach out. Thank you for sharing your positive feedback with us!
Darren H, February 2024
"All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
James at Ponko was fab, really friendly and knowledgeable. The car he sold me is great, all running well and really enjoying it.
Reviewer has confirmed their email address
+1 Found this review helpful
Ponko from Ponko in response to All good
We're thrilled to hear that James provided you with a fantastic experience at Ponko! It's wonderful to know that he was friendly, knowledgeable, and that you're enjoying your new car. Thank you for sharing your positive feedback with us. If you ever need anything else or have any questions, feel free to reach out. Enjoy your car!
Louise K, January 2024
"Fantastic & Friendly!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
We were so impressed with this company, will definitely recommend it to our friends and family! Sam in particular was friendly fab! we love our KA and my son has even named it Ponko! the dealership handled everything brilliantly from making us feel welcome to the paperwork.
+2 Found this review helpful
Ponko from Ponko in response to Fantastic & Friendly!!
Thank you for the wonderful review! We're delighted you had a great experience with us, especially with Sam. We're thrilled you're enjoying your KA, now lovingly named Ponko! We appreciate your recommendation and look forward to serving you and your loved ones again. Happy driving!
John H, January 2024
"Great buying experience "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Many thanks to Hadyn for making the whole buying ‘experience’ completely trouble free, kept me updated at all stages &. a friendly welcome on handover day.
Highly recommend the Ponko team if you’re looking for a good used car.
John (Focus ST)
Reviewer has confirmed their email address
+1 Found this review helpful
Ponko from Ponko in response to Great buying experience
Thank you for your kind words and for choosing Ponko! We're thrilled to hear that Hadyn made your buying experience trouble-free, keeping you updated at every stage. It's great to know you had a friendly welcome on handover day. We appreciate your recommendation and are pleased you found the perfect Focus ST with us. If you ever have more questions or need assistance, feel free to reach out. Wishing you many enjoyable miles in your new car!
Mr B, January 2024
"The whole experience was fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Visited Ponko to look at some cars and I found a car I liked and had a test drive, I decided to buy it and the whole experience was really good. I was looked after very well from the beginning to the end, thanks. I would just like to add that the salesman who took me through the whole experience was fantastic.
Reviewer has confirmed their email address
+1 Found this review helpful
Ponko from Ponko in response to The whole experience was fantastic
We're delighted to hear that your experience at Ponko was really good, and we appreciate you choosing us for your car purchase. It's fantastic to know that you were well looked after from beginning to end. Thank you for acknowledging our fantastic salesman who guided you through the entire process. If you ever have any questions or need further assistance, feel free to reach out. Safe travels in your new car, and we hope to serve you again in the future!
Anonymous, January 2024
"Thrilled to bits "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My experience with Ponko in Cambridge was nothing short of amazing. Fred the sales advisor was one of the best salesman I have ever dealt with, he knew how to talk to customers and be on the same level as them, he was someone you could have great banter with and he did not try to push you into the sale. My VW Golf is a great little car and it is lovely to drive, I am thrilled to bits with it.
Reviewer has confirmed their email address
+1 Found this review helpful
Ponko from Ponko in response to Thrilled to bits
We're thrilled to hear that Fred, our sales advisor, made your car-buying experience exceptional. It's fantastic to know that his approach resonated with you, creating a comfortable environment with great banter and no pressure. We're also delighted that your VW Golf is bringing you joy, and we appreciate your kind words. If you ever need anything or have further questions, feel free to reach out.
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