1,703 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,703 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Exceptional customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Happy so far with my Ford Focus and the service from Ponko was exceptional, thank you! 👍

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+1 Found this review helpful
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Ponko from Ponko in response to Exceptional customer service

We're delighted to hear you're happy with your Ford Focus and that you found the service from Ponko exceptional! Thank you for the positive feedback and the thumbs up. If you ever need assistance or have any questions in the future, feel free to reach out. Wishing you many enjoyable journeys in your Ford Focus!

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"A 5 star service from Fred "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Fred at Ponko was phenomenal throughout my experience with him, he was informative, courteous and he had lots of knowledge about the car's that he was selling. The whole experience was straightforward and stress free for me. A 5 star service from Fred at Ponko, thank you!

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Ponko from Ponko in response to A 5 star service from Fred

Thank you for your glowing review! We're thrilled to hear that Fred at Ponko provided you with a phenomenal experience. It's fantastic that his informative and courteous approach, coupled with his extensive knowledge, made your car-buying process straightforward and stress-free. We truly appreciate your 5-star rating and thank you for choosing Ponko. If you have any further needs or questions, don't hesitate to reach out. Safe travels in your new car!

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"A reliable delivery service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was in the market for a new car and I stumbled upon Ponko, a Cambridge car dealer that offers nationwide delivery. I was attracted by their wide range of used cars, and their excellent customer reviews. I spotted the car that I wanted, a VW Golf so I contacted them to arrange the purchase. Since I live a fair distance away from Ponko, I decided to use their delivery service, which was very convenient and reasonable. They delivered the car to my house and it was exactly as advertised on their website, the car was in superb condition, clean, and ready to drive. The delivery driver was courteous and professional and he explained everything I needed to know about the car and the paperwork. I am very pleased with my car and the service I received from Ponko, they made the whole process easy and stress-free, I would highly recommend them to anyone looking for a reliable delivery service.

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Ponko from Ponko in response to A reliable delivery service

Thank you for sharing your positive experience with Ponko! We're thrilled our nationwide delivery service made the process convenient for you. We're glad the VW Golf met your expectations, and we appreciate your kind words about our delivery driver. If you have any future needs or questions, feel free to reach out. Enjoy your new car!

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"A smooth delivery "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Haydn is an excellent salesman who provided me with a great service. He was very attentive, courteous and knowledgeable. The car I bought from him is doing fine and it was delivered smoothly and in perfect condition. I am very satisfied with my experience and I give him 5 out of 5 stars!

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+2 Found this review helpful

Ponko from Ponko in response to A smooth delivery

Thank you for sharing your wonderful experience with Haydn at our dealership! We're thrilled to hear that Haydn's excellent service, attentiveness, courtesy, and knowledge made your car-buying experience a positive one. It's great to know that the delivery of your car was smooth and that it arrived in perfect condition. We truly appreciate your satisfaction and the 5-star rating! If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out. Safe and enjoyable travels in your new car!

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"No pressure sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had a Ford Fiesta for around 20 years before I bought my Fiat 500 from here, I absolutely love my new car, I have not driven it much at the moment with all the cold weather we have been having because I have not wanted to leave my house much but so far, so good. The sales executive was very good, he did not pressure me or mess me around, the whole team here were absolutely lovely and I would not hesitate to recommend these to others.

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Ponko from Ponko in response to No pressure sales

Thank you for sharing your experience with us! It's wonderful to hear that you enjoyed a long run with your Ford Fiesta and that you're now loving your new Fiat 500. We understand the hesitation with cold weather, but we're glad to know that, so far, everything has been good with your new car. We appreciate your kind words about our sales executive and the entire team. Providing a pressure-free and straightforward experience is what we aim for, and we're thrilled to hear that reflected in your feedback. Thank you for your recommendation, and if there's anything else you need or if you have any questions in the future, feel free to reach out. Safe and enjoyable driving in your Fiat 500!

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"They certainly didn't disappoint me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This was my first time using Ponko in Cambridge after I found them through an online search. They certainly didn't disappoint me, Fred was great at communicating with me, friendly and very efficient. He kept me well informed on a regular basis as of what was happening with the car and I have no hesitation in recommending this dealership and Fred to anyone else that is in the market to buy a new car. I would definitely come back here when I want to purchase another car.

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Ponko from Ponko in response to They certainly didn't disappoint me

We appreciate your recommendation of our dealership and Fred to others in the market for a new car. It's wonderful to know that you would consider coming back for your future car purchases. If there's anything else you need or if you have any questions down the road, please feel free to reach out. We look forward to serving you again when the time comes.

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"A helpful dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Fred, the salesperson, was really good and helpful throughout the whole process, he answered all my questions confidently and he gave honest advice. He also arranged the delivery of the car to my home, which was very convenient and saved me a lot of time and hassle. The car arrived in great condition just as Fred had shown me in the video he sent to me before the delivery. The video was very detailed and clear and it gave me a good sense of what the car looked like and how it performed, the car was clean, well-maintained and had no issues or defects. I am very satisfied with my Ford Focus and I thank Ponko and Fred for their great work.

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+1 Found this review helpful

Ponko from Ponko in response to A helpful dealer

Thank you for sharing your wonderful experience with Fred and Ponko! We're thrilled to hear that Fred's assistance throughout the process, from answering your questions confidently to providing honest advice, contributed to a positive car-buying journey for you. We're glad the delivery arrangement was convenient, saving you time and hassle.

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"A 1st class service from start to end "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

i just purchased my Jag from this garage. The sales assistant Fred made the transaction easier than any other dealership i've dealt with. he was kind, knowledgeable and very patient in answering many of my questions. Based on this experience, I would thoroughly recommend this company. We'll done Fred it was a 1st class service from start to end.

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+2 Found this review helpful

Ponko from Ponko in response to A 1st class service from start to end

Congratulations on your new Jag! Thank you for sharing your positive experience with Fred and our dealership. We're delighted to hear that Fred's kind, knowledgeable, and patient approach made the transaction smoother for you. Your recommendation and recognition of our 1st class service from start to end mean a lot to us. If you ever have more questions or need further assistance, please don't hesitate to reach out.

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"Drives great and looks great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I just wanted to say thank you so much for the outstanding service I received from Ponko during the time I spent here last month whilst buying my Volkswagen from them. Haydn used a friendly approach, there was no pressure selling used whatsoever by him. This made me feel comfortable and relaxed whilst buying my car from him, I am well pleased with my new car, it drives great and looks great.

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+2 Found this review helpful

Ponko from Ponko in response to Drives great and looks great

Thank you for taking the time to express your gratitude! We're thrilled to hear that you had an outstanding experience at Ponko while purchasing your Volkswagen.

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"A 5 ⭐ SERVICE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A 5 ⭐ service with great customer support and aftercare. They treated me exceptionally well and they helped me through every step of the way, I will recommend these to family, friends and work colleagues and I would shop here again in the future.

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Ponko from Ponko in response to A 5 ⭐ SERVICE

Thank you for your stellar review and for choosing our service! We're delighted to hear that you experienced a 5 ⭐ service with great customer support and aftercare. Treating our customers exceptionally well and guiding them through every step is our priority. Your recommendation to family, friends, and colleagues means a lot to us, and we look forward to serving you again in the future. If there's anything else you need or any way we can further assist you, please feel free to let us know.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1703 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1310
Very Good
366
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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