Avoid this dealership at all costs!! Purchased a car earlier this year and part exchanged my vehicle at the time. Drove my new car home and the next day every light you could imagine came on the dashboard and it wouldn’t change gear. I had to call the garage to tell them I was returning the car but they would have to collect it as it was not driveable. When they finally collected it I asked them to cancel my agreement and give me back the car I had part exchanged to which they told me it had already been moved elsewhere (this turned out to be a lie as they then advertised it on their website for sale a week later) I had to chase for nearly a week for my money to be returned to me and the only reason I got it back was because my father turned up at the garage to complain. after finally receiving my money back they had still failed to take the car back out of my name and i had tax payments taken from my bank account to which I was not refunded. A few months later, I received a fine from the DVLA informing me my car which I had part exchanged was not insured, they had since sold this original vehicle to another customer and not transferred it from my name leaving me with a fine I had to pay. They assured me they would refund the money and still I have received nothing. I have been out of pocket over £200 because of this garage and their customer service has been shocking. If you want to buy a reliable car do not use this garage!! Would not recommend this company to anyone! Awful experience with hours of time wasted trying to resolve the problems. Wouldn’t even give one star but unfortunately have to to be able to post this review.

I travelled from Liverpool to view the car at National Car Hub and im so glad I did. I had two other cars to see but I did not bother as the car was immaculate and just as it was described. I was welcomed at the dealership and was given great advice on taking out finance. Highly recommend purchasing a car from National Car Hub.

B. Morris Bought re vouxall Astra early June 2002 Paid for delivery of the car when received key was in ignition took key out key was broke .complain that hour by phone and Email sent picture of broken key after 3 weeks of phone calls that they did not ring back once.they finally agrees to replace. What a lie 2 weeks later no key .keep ringing more lies sent out in the post.8 days later still no key sent tracking number by tex another lie.they are all nice until yo part with your hard urned cash the the after service is appauling Ask to speak to the manager no manager ask For the complaints department no complaints department. Do not use this dealer keep well away They need reporting to trading standards but what l have read on here that would be a wast of time. Nil stars from me for after sakes

Really happy with my purchase and the friendly salesman Neil who guided me through the trade in/new featured on my car!

From the get go the sales team were warm and welcoming, offering hot beverages and being thorough with their procedures and the information packs that come with the car. Will be recommending to everyone I know.

Attended to look for a BMW 5 series but got taken back by a audi a8. After discussion with Sam was able to get a great finance deal. I nearly drop down dead at the offer. Went home to have a think about it and was able to call back and put a deposit down. Couple of days later it had a full Mot, service and was even valeted to a professional standard. Handover was quick and easy. The lady made it so simple. They even pi key me up from the nearest train station. These guys and girls go above and beyond to help you. Anyone looking for quality customer care this is where to go.

Bought a car from National Car Hub and oh my i was impressed, from start to finish it was a smooth ride and the car was ready much earlier than expected. Neil was great and easy to choose the car and Paul made the handover process quick and smooth. Thank you

Arrived at the national car hub this weekend to collect a car I had recently ordered. After a quick look around the car was in below poor condition which I will come back to speaking about shortly. So I approached a member of staff who was to busy on his mobile smoking a vape to be interested so after a 20min wait I finally got approached. I began the conversation with the safety inspection checks that I was advised they do prior to customers collecting, which they reassured me this is done to be 100 percent sure the cars are save. WELL so this car failed an MOT on the 18th December with a OSF headlight and retested again on the 18th December which passed. Easy done they must of fitted a new head light you say. But no because I arrive on the 12 of March to find a damaged and faulty headlight with bulbs missing. So I told the sale assistant who went and looked and still didn’t see a issue so I insisted I point this out to him at this point he managed to notice the issue and called a mechanic across who removed the headlight and admitted it had bunt itself inside that’s why the lights don’t work. Anyway this issue was fixed and then I happed to look at the break disk to find extremely damaged disk on both sides with 4mm deep groves ripped into them APPARENTLY a stone must of done this bringing it round from the car park I was told. So of the sales rep goes to speak to the manager again who advised they couldn’t get car parts from euro parts on a Saturday so I got my mobile out and rang euro parts and asked if they could get some disks to the national car hub and guess what they said yes no problem at all. So then the manager arrives and said we will order them but we won’t fit them because the machines finish early on a Saturday even though he knew we travelled 130 miles for this car. But this is where things get really good he asked if we could take the new disks and get them fitted another day at our expense back in Lincolnshire 😂. How many times do you get asked that when buying a car. Now 4 hours have gone by and he comes back and decides they will fit them after he had listened to me speaking with the vehicle driving agency about the national car hub wanting to send me of with unsafe breaks and new ones in a box to fit another day So we are now waiting again and I though I would identify the tyres all 4 tyres had large amounts of damage on the sidewalls so I spoke to the manager who said they was fine and they would be changed if we paid the bill. So I asked him to write me a letter saying they was fit for the road which he did. So at this point am thinking the car had a MOT 3 months ago around the corner that the national car hub use all the time. The car light failed then passed yet the lamp was old and burnt out. All tyres have large damage and cuts on the side walls and the disks are highly damaged seems like someone’s not taking MOTs very serious. So Monday I have the car booked in to the VSA to inspect to MOT standards so let’s see how that goes. The overall condition of the car was shocking cracked number plate. Broken wheel cap. Which I can deal with but safety is another issue. I’ll sing a way to submit pics of this car in national car hub on collection day with damaged headlamp bulbs missing unsafe break disks and cut tyres. Avoid this place at all costs don’t let them keep risking people’s safety to make a few more £££££

Shocking customer service. In less than 6 months i have a fault with the car. The garage wont let me book it in under the 6 months guarantee even though they dont know what the issue is!!! Rang 10 times, emailed 5 times, not once have i had a response. Once you have the car they dont care about any issues. Please dont loose out like i have