This is the first time I’ve purchased from them and I'm very satisfied. I found the Audi on the internet and immediately liked it, the more I read about Phantom and their service and warranty the more I was drawn in. Jon who I dealt with, was great, he engendered a modicum of trust so I knew I wasn't dealing with a home & garden second hand car salesman. The car is great, the service at phantom was great, overall can’t complain!

The dealership was well set out, had loads of nice cars and the staff were alright. My daughter was looking for a specific Ranger Rover Velar and Phantom had the closest one to what she wanted. We’ve had a couple of mechanical issues with the car the next day, however they have all be sorted now. Chelsea let us know everything we need to know, talked us through everything and got the car prepared for us.

I found the Renault Koleos online with a good price, great milage and fantastic condition. Phantom were fantastic and Amir’s communication was always very good. I’ve had to travel 150 miles via train and they covered the travel expenses which was great. I’ve had the car for two months and I'm over the moon with it - I'd certainly recommend them it was a 10 out of 10!

My brother has gone with phantom before and recommended them to me. It was a rest assured choice, you may pay a bit more, but when you have kids going to school and everything else you want a good car and you get what you pay for. The only unfortunate thing on the day was the hot water machine was broken so I didn’t get my cuppa hahaha! Everyone was very very good, it’s a good team and I couldn’t fault them! I dealt with Chelsea over the phone, when I left a voice mail she got right back to me. There were a couple of guys in finance, they were good lads too. As a whole, once I make big dough I'll be back for the Bentley!

I wanted a John Cooper Works to replace my older Mini. Searched on Autotrader and found the car. I’ve never been to Phantom before as they are not in my area, but the experience was good and the purchase was easy.

I’ve had my current car for 6 years and I’ve ended changing over at Phantom, the Range Rover Sport is alright. This is the first time I’ve used them, there have been a few issues while purchasing and servicing. They haven’t been the quickest in replying as Im still waiting to hear back on the missing locking wheel nut and the service light that came on. I had to drive 5 hours to get to Phantom and then wait another 2 hours to pick up the car. The preparation was not as great as expected when I arrived. There were a few issues at the dealership with the car initially but they were resolved on the spot. To be fair my time at the dealership ok, Longin and the guys were helpful and very polite.

The Mercedes is getting on fine; it was an upgrade from my other car which was just getting a bit old. They were good at Phantom; all staff were friendly.

Chelsea, I dealt with was cracking, gave me all I needed to know. I found Phantom from Autotrader, and it was quick, simple with them. Nice easy test drive.

Just fancied a change really so I looked at the reviews of Phantom which were good and got it for the right spec. I felt they were easy to work with; customer service was good and there was a problem that got fixed really quickly. No complaints. Jons service was brilliant and managed to get me the best deal.

The BMW is perfect; it was the right car for me. The professionalism of the sales lads with what’s on the floor, nice and clean. Everything was explained to me on the day,