I love my Mercedes GLE from Phantom Motor Company, my experience was really good. They were really informative, quick with responses and answered any questions I had! I’d definitely recommend them

So far so good with my BMW 5 Series from Phantom Motor Company, Ellis who I dealt with was nice. My only issue was they told me they had no bodywork scratches on it, but it did have a few, but it doesn't matter. I’ll probably buy another one off them after I’m done with this one because they have a lot of nice cars

I was looking around for a Volkswagen CC and came across Phantom Motor Company, everything looked right with the car, I can’t complain about them at all. Turns out one of my friends cousins own the company haha, they gave me a umbrella and a bottle of prosecco at the end it was all spot on no problems at all!

Phantom Motor Company were very thorough, easy procedure. Nothing wrong with the Mercedes GLC, all good overall.

I used Phantom Previously and they seem to be a good company. They always have a nice selection of cars and if you needed any help, Dylan would be there to assist you.

Really happy with the BMW 2 Series so far. We did have a bit of a struggle with the wheels after changing them, but apart from that everything has been fine and we’ve been enjoying the car. John at Phantom Motor Company was perfect and really helped us throughout the process. He was very helpful.

The Audi Q7 has been okay, and so was the service at Phantom Motor Company.

I would not recommend Phantom Motor Company based on my personal experience. I purchased a vehicle from them in April 2023. Before agreeing to buy the car, I specifically raised that the rear parking sensors were not working and I was told this would be rectified. Unfortunately, despite following this up several times, the issue was not properly resolved and I was eventually told to take the vehicle to Mercedes. I also felt pressured during the sales process to pay a £250 deposit before I had properly viewed the vehicle, which I did not feel was necessary. After purchasing the car, I experienced further issues. The AdBlue had not been properly topped up, despite being told the vehicle had been serviced. Front window tints had also been fitted before sale, which I later found were not compliant. I had to remove them and pay a £150 fine. The most serious issue has been with the wheels fitted to the vehicle. I have since been advised by Mercedes that the car had non-genuine 20-inch wheels fitted rather than the original specification. I have spent over £600 repairing cracked alloys and have now been advised that all four wheels need replacing, with related suspension concerns also identified. In my view, if a vehicle is being sold with upgraded, aftermarket, or non-standard wheels, this should be made clear before purchase. I would strongly advise prospective customers to ask whether the wheels and other parts are original manufacturer parts or aftermarket replacements, and to get this confirmed in writing before agreeing to buy. When I raised these issues with Phantom, I did not feel the response was helpful or that there was a meaningful attempt to resolve the matter. Based on my experience, I would advise prospective customers to inspect any vehicle carefully, ask clear questions about any modifications or non-original parts, and obtain written confirmation before purchasing.

Quick sale nice and easy. Friendly staff, moved a car from storage onto site to view at a short notice. Left alone to view the car without being pressured. Overall very happy.

I needed a car on HP so I didn't have the mileage restrictions as I used it for work. I saw the Audi Q5, and it was the condition of the car and the mileage that made me go for it. It has been spot on since buying it, and the experience whilst at Phantom Motor Company was sound. If someone were looking to buy a higher end car, I'd point them in Phantom's direction.