99% Reviews
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94% Recommend
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658 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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658 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
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"Positive experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We had a very positive experience with Birchwood motor centre and we’re really happy with everything. The team gave great customer service, they cared for us and listened to our needs. They also have a test track next to the dealership which we found really useful!

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Aftersales from Birchwood Motor Centre in response to Positive experience

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Really Happy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m really happy with my Audi A1 from Birchwood motor centre. My sister bought a car from them and recommended to me. The salesman Jaime was really helpful and really professional!

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Aftersales from Birchwood Motor Centre in response to Really Happy!

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Very Supportive"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was driving past BMC and we saw a car that we liked, the mileage and price was right and it had a small engine which with everything going on with fuel prices made sense. I did have a warning about the injectors come up on the dash when it was cold so if that happens again in a week or two, I will give them a call. When we went down to the dealership we dealt with Luke, he had a friendly demeanour, didn’t hassle us and was very supportive, let us test drive the vehicle without pushing and had all the answers to our questions. We were also impressed with the aftercare, when we had concerns about the tyres and brakes he sorted that out before the purchase!

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Aftersales from Birchwood Motor Centre in response to Very Supportive

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Luke was Brilliant! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Sheer luck took me to BMC, we had gone to see a car next door but when we got there it wasn’t available anymore, so we had a look round and found this one which was perfect. I have had an issue with the winger mirror adjustment button, so I’m going to them a call on that. Luke the salesman was just brilliant! He wasn’t intrusive but on hand to answer any questions, or for anything we wanted. He gave us free rein to look around, gave us the keys for anything we wanted. Also helped us with all the paperwork and took the car for a clean and tidy up, it just made the experience very nice and personal.

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Aftersales from Birchwood Motor Centre in response to Luke was Brilliant!

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Good as gold! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Getting on absolutely fine with the Berlingo. The only thing is I think the front brake pads were done for the MOT but when I’m driving slowly there’s a bit of a squeak so I’m going to get that looked at. But apart from that its all been good, BMC had the van in the spec I wanted, when I went down to them Dean was ten out of ten, he was perfect good as gold!

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Aftersales from Birchwood Motor Centre in response to Good as gold!

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Top Marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Highly recommended, prompt service, BMC sorts all your needs!

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Aftersales from Birchwood Motor Centre in response to Top Marks

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Brilliant! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ford Focus from Birchwood is brilliant, its really nice and I’ve not had any issues. I know they are reputable and I was speaking to a few dealers, but Birchwood were by far the most helpful! The entire process was quick and seamless, I can’t knock them.

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Aftersales from Birchwood Motor Centre in response to Brilliant!

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Nothing was too much trouble"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ford Ranger is brilliant. I saw the advert online and liked the car. I dealt with BMC over the phone, then I came over to collect the car and they met me at the ferry port. Dean was really helpful, nothing was too much trouble. I would certainly buy from them again!

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Aftersales from Birchwood Motor Centre in response to Nothing was too much trouble

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Dean was fantastic! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A friend recommended Birchwood to me so I gave them a go. Dean who dealt with me was fantastic, accommodating, really really helpful and no pushy at all! He even followed up with the V5 after, he’s a credit to them and I would definitely recommend them to other people.

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Aftersales from Birchwood Motor Centre in response to Dean was fantastic!

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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"Nice and Helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My finance broker recommended Birchwood to me. I have had a change oil message come up this morning so am going to give them a call about that. That said the bloke that was with us on the test drive was really nice, helpful and explained everything.

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Aftersales from Birchwood Motor Centre in response to Nice and Helpful

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
658 reviews4.8 out of 5 stars — Rated Excellent
Excellent
590
Very Good
62
Average
0
Poor
0
Terrible
6

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    Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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