Outstanding customer service
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Very professional and the staff listened to my wants and needs
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I came across the dealership on Autotrader looking for a new van. The dealership itself wasn't too far from me about 30 minutes so was ideal. When I went to view in person I found that the advert images and description were accurate there was nothing that had been hidden from me. Since purchase everything has been okay. I dealt with Darren throughout the sale and he was great. Made it a quick process and everything was done for when I wanted it. I would give a 4 rating just as nobody is perfect and there is always room for improvement.
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Everything went well and I am pleased with the vehicle I got. 5.
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I will definitely be coming back here in the future. I received excellent customer service from start to finish from Darran. He made it a quick, easy and smooth process which is what I wanted. The Van I went for a Peugeot Partner van, it has been great since purchase I am happy with it. I would of course rate a 5/5.
Reviewer has confirmed their email address
concept-r from Concept-R in response to 5
Thank you for the 5-star rating Susan — we really appreciate your support! If there’s ever anything we can help with in the future, don’t hesitate to get in touch. Thanks again for choosing Concept-R!
Having been all over the country and looked at a fair few dealers who do these vans, I come across Concept-R, and they do the custom builds. They had it for two months and I said what I wanted it to look like and everything else. I was there almost every night I was part of the furniture haha. Super guys couldn’t have been more helpful to say the least they were brill! Luckily I’m around the corner, as soon as I walked in Justin worked with me. I’m going back for more as I have a collection! Absolutely five stars I’ve recommended to a couple of friends as well.
Reviewer has confirmed their email address
concept-r from Concept-R in response to Couldn't have been more helpful!
Thank you for the brilliant review Lee — really appreciate it! It was a pleasure working with you on your custom build, and I’m glad we could bring your vision to life exactly how you wanted it. You definitely became part of the furniture for a while there! 😄 Great to hear you enjoyed the whole process and felt looked after throughout — that’s what it’s all about for us. I’m looking forward to seeing you again for the next one, especially with a collection in mind! Thanks again for the recommendations as well, it means a lot. See you soon!
Everything has been fine so far, I am very happy with my new car. Darran assisted me throughout the sale, he was really good. He made me feel at ease and I didn't once feel any pressure to purchase. I took the car on a test drive with my daughter, he let us take as long as we needed. I put the deposit down that day and then came back for the car. When I did go to collect the car was ready for me when I arrived. 5 star service.
Reviewer has confirmed their email address
concept-r in response to Very happy
Thank you for the lovely review Justine — we really appreciate it! I’m so pleased to hear you’re happy with your new car and that everything went smoothly from start to finish. It’s great to know Darran made you feel at ease and gave you the time and space to make the right decision — that’s exactly how we like to do things. We hope you and your daughter enjoy many happy miles in the car, and if you ever need anything in the future, we’re always here to help. Thanks again for choosing Concept-R!
It’s all going okay for now, the friendliness of Darren was great, he was great. I've got a weird noise coming from the back of the car so I've had to get both of the bearings done, I told the garage about this, and they offered to reimburse for some of my replacements. The customer service was pretty good I did reach out to them and they were very helpful. When I went to go see the car they stayed open for me on a Sunday which was good.
Reviewer has confirmed their email address
concept-r in response to Very helpful
Thank you for your review — we really appreciate you taking the time to share your experience. I’m glad to hear Darren looked after you and that you found the team helpful and accommodating, especially staying open for you on a Sunday — we always try to go the extra mile where we can. Sorry to hear about the issue you experienced, but I’m pleased we were able to assist and contribute towards getting it sorted. If there’s anything further you need, please don’t hesitate to reach out — we’re always here to help. Thanks again for choosing Concept-R.
I’ve got nothing bad to say about Concept R, my old car was 20 years old so I thought I would upgrade to something better. The reviews online looked great, and the Mercedes had a good price, I had seen similar cars with higher mileage and more expensive on other websites. Darren dealt with everything, he was a massive help without him I wouldn’t have done it.
Reviewer has confirmed their email address
concept-r from Concept-R in response to Darren was brilliant
Thank you for the great review Jobrul — we really appreciate it! I’m glad you decided to make the upgrade and that you’re happy with the Mercedes — sounds like you found exactly what you were looking for. It’s also great to hear Darren looked after you and made the whole process easy, I’ll be sure to pass that on to him. Wishing you all the best with the new car, and if you ever need anything in the future, we’re always here to help. Thanks again for choosing Concept-R!
Used Cars Specialist in Chesterfield: Concept-R
Looking for a reliable used car in Chesterfield? Look no further than Concept-R, a trusted car dealer in Chesterfield with a reputation built on quality vehicles and exceptional customer service.
About Concept-R
Located conveniently in the heart of Chesterfield, Concept-R boasts a team of friendly and approachable experts with a combined experience of almost 100 years. This wealth of knowledge allows them to provide expert advice and ensure a smooth and stress-free car buying experience. Whether you're searching for your dream car, bespoke detailing, or a practical everyday vehicle, Concept-R is here to help you find the perfect fit.
Prestige Used Cars in Chesterfield
At Concept-R, you'll find a curated selection of over 30 high-quality used cars at our car dealers in Chesterfield, catering to a variety of budgets and lifestyles. Our diverse inventory offers something for everyone, from premium models like Audi, BMW, Mercedes-Benz, Porsche, and Volkswagen to reliable and affordable everyday vehicles. Every car on our forecourt starts at a competitive price point, as low as £2,499, ensuring you get exceptional value for your money.
Peace of Mind with Every Purchase
We understand that buying a used car can sometimes feel like a leap of faith. At Concept-R , the leading used car dealers in Chesterfield, we put your mind at ease. All our vehicles are meticulously prepared to the highest standards and come with a comprehensive 3-month warranty as standard. This ensures you can drive away with complete confidence, knowing your car is in top condition.
Car Finance Specialists: We Say Yes!
At Concept-R, we believe everyone deserves to drive away in their dream car. That's why we offer a wide range of low-rate finance packages to suit all budgets and credit histories. We are one of the most approachable car dealerships in Chesterfield when it comes to financing your car purchase. Our friendly finance specialists work tirelessly to find the perfect solution for you, ensuring your monthly payments are affordable. We understand that credit scores can be a concern, so we're happy to announce that all customers are welcome to get a free, no-obligation finance check without it affecting their credit score.
Ready to Apply? Click Here to Get Started on Your Finance Journey!
RAC Approved Dealer for Added Security
For even greater peace of mind, Concept-R, a trusted company for car sales in Chesterfield, is proud to be an approved RAC Dealer. This prestigious accreditation means all our used cars are thoroughly inspected and meet the RAC's rigorous safety and quality standards. On top of our standard 3-month warranty, all our vehicles come with a complimentary 12-month RAC breakdown cover and RAC Accident Care, providing comprehensive protection on the road.
Nationwide Delivery for Your Convenience
Found your perfect car online but can't make it to Chesterfield to collect it? No problem! Concept-R offers a convenient nationwide delivery service at a competitive fee. Simply reserve your chosen car online for a refundable deposit of £100, and we'll handle the rest. You can either collect your car from our dealership or have it delivered directly to your doorstep.
5-Star Rated Dealer: See What Our Customers Say!
At Concept-R, we pride ourselves on providing exceptional customer service and top-quality used cars. Our commitment to exceeding expectations is reflected in our outstanding 5-star customer reviews. Don't just take our word for it; see what our happy customers are saying about their experience with Concept-R, a car dealership that Chesterfield residents trust!
Ready to Find Your Perfect Car? Browse Our Online Inventory Today!
We invite you to visit our dealership in Chesterfield or browse our extensive online inventory to find your perfect car. Our friendly team is always happy to answer any questions and guide you through the car buying process. Contact us today and experience the Concept-R difference!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 207 | |
| Very Good | 25 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 0 |
Concept-R
Unit 4 Network Centre Barlborough Links
Chesterfield
S43 4WW
| Mon | 09:00 - 17:00 |
| Tue | 09:00 - 17:00 |
| Wed | 09:00 - 17:00 |
| Thu | 09:00 - 17:00 |
| Fri | 09:00 - 17:00 |
| Sat | Appointment Only |
| Sun | Appointment Only |
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