97% Reviews
replied to
95% Recommend
to friend


48 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
Leave a review

48 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My new BMW 1 series is a good car, no problems since I bought it. Whilst at the dealership it was fabulous, I am happy.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Happy

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Manager was good!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I'd buy from North West Trade Centre again in the future, I think the manager was called Ian, he was really good, he got everything sorted for us. Other than needing to book the car in for an issue with the boot, but I have not gotten round to it yet, everything else was absolutely fine. 4.5 out of 5.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Manager was good!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Lovely dealership "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A lovely dealership and lovely people. Although when I got the car home there was no oil or coolant, and I'm still waiting back to hear about a scratch on the bodywork, I love the car, and on the day it would have been a 4 or 5 star rating, but based on everything, I would give it a 3.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Lovely dealership

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Kieran was fantastic"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A nice, clean dealership with lots of choices of cars. I purchased a Vauxhall Insignia, a little less power than what I am used to, a few small issues, but nothing major, I am enjoying the car. Kieran was fantastic, he kept me up to date throughout, and I can't fault him in the slightest. A 3.5 star rating, always room for improvement. Would recommend to others.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Kieran was fantastic

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience at the dealership was 10 out of 10. Stuart's customer service was superb, second to none, he did what he promised, I have no bad review or comment and would definitely buy a car from them again in the future.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to 10 out of 10

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Ford Kuga"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My new Ford Kuga has been fine, however, I'm still waiting for the documentation with my details for the warranty. What stood out to me at the dealership is that I spoke to multiple people, and they were all helpful. No doubt I would use them again in the future. Always room for improvement, so I'd give it a 4-star.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Ford Kuga

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Enjoying the Ford EcoSport I bought from North West Trade Centre. My partner works on the industrial estate where the dealership is, so I was familiar with it. Stuart was very helpful, he made the process very straightforward. He talked us through the whole process. We had no issues whatsoever.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Straightforward

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Happy with my purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I came across North West Trade Centre on Autotrader whilst specifically looking for the Infiniti Q30. Since purchase, I've had a light out, which, due to me being 4 1/2 hours away, I am just going to resolve the issues myself. The only other thing I would mention is that on Autotrader there is no mention of a £150 fee. While I appreciate there is one on their website, it is something I think they should look into. Nick was the salesman I dealt with, and I thought he was great. There was no pushiness, he took me for a test drive. Overall I am happy with my purchase.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Happy with my purchase

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Getting on well with the Vauxhall Mokka I bought back in February. Still waiting for the spare key and the logbook, other than that, it was good. Kieran answered all of my questions, so I still give it 4 out of 5.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to 4 out of 5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Aidan was helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Aidan was helpful at the dealership, the Citroën C1 I bought has been good ever since the purchase.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to Aidan was helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
48 reviews4.6 out of 5 stars — Rated Excellent
Excellent
31
Very Good
15
Average
2
Poor
0
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more