76% Reviews
replied to
93% Recommend
to friend


63 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
Leave a review

63 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Great Car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Great service from start to finish....apart from the 'faulty light' on the tyre pressure indicator which turned out to require a new tyre!

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Full Marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

All good. I saw the car on Autotrader, I’m happy with the experience.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Very fast, efficient process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I needed a different kind of car so looked on AutoTrader and found a Kia I liked. It was a very fast, efficient process. I don’t give out five stars but I’m happy with the car.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Customer service is really good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car is absolutely fine. I found some good cars on their website so I thought I’d come have a look and found a Fiesta I liked. North West Trade Centre’s customer service is really good. I gave 4 stars as I don't give out full marks. but Stuart was perfect. He got everything sorted out for me proper quickly.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Pawel was very nice and helpful, not pushy."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’ve had lots of Fords before, they are cheap and cheerful. I looked at one at the Preston site but chose one at the Lancaster site instead. Pawel was very nice and helpful, not pushy.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"In store service was great"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

in store service was great, cars great. Reason fir lower scores is communication afterwards was terrible. And ongoing issues with trade in still ongoing nearly 2 months after sale

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from North West Trade Centre Lancaster in response to In store service was great

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"No hassle "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Happy with the Qashqai. We needed a bigger car and this was the best out of a selection I found on Autotrader. We were set on the make and model from the get go so knew what we wanted. I would have liked a longer MOT as it was due a week after collection hence the 4 star rating but John was all good. There was no hassle, It was a pretty straightforward process from start to finish.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Good service from the team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This is my first car and its working brilliant. It's the best Dacia I could find, well advertised on Autotrader. They prepared the car and gave it a clean when I went for the test drive so it was all nice. Aiden was lovely, he gave me a hand and looked after us to make sure I was making the right decision. There were a few things they wanted to do before I could take it away but I had good service from the team and would recommend to family & friends.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"I've been looked after!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking at the Vauxhall Grandland but when I saw it I wasn’t overstruck by it. I choose the Renault instead as I liked the size and shape. I had a look around of the group round me and North West Trade Centre seemed the best. The supervisor Ian was really good. When I had a problem with the car not starting he was brilliant. He put a new battery on and there were a few chip marks so he ordered me a touch up stick. I think i've been looked after.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Would recommend"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’ve had a Fiat before and fancied another. I did my search online and looked through what was available and this was the one that stood out for me. The dealership was very easy to deal with, straightforward and very accommodating. They arranged delivery and offered me a trade in on my old car. Adrian was friendly, easy to get on with.

Reviewer has confirmed their email address

+0 Found this review helpful
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
63 reviews4.5 out of 5 stars — Rated Excellent
Excellent
39
Very Good
21
Average
3
Poor
0
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more