47% Reviews
replied to
96% Recommend
to friend


101 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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101 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"The process was smooth "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Cars is fine, usual teething problems but got that all sorted. I bumbled across the dealer on Autotrader and liked the idea of wandering around looking at the cars so visited both the Preston and the Lancaster sites. I enquired about a Mercedes at the Lancaster site but was told that wasn’t there. The sales guy was helpful, he said he would find out where it is and give me a call back but I didn’t get the call so I felt abit let down. I went back a second time, spoke to Jack and we got the other car we were looking at. The process was smooth and everything went through swimmingly.

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"Process was quite quick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking for specific 7 seater and found the Zafira on Autotrader. Pawel was a good lad. He explained everything really well, it went smoothly. Process was quite quick and I had the car within a week. Car was ready on collection clean and tidy.

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"The car is great, we love it."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Fiat 500 is great, we love it, it so nice to drive. We have always liked them and kept looking on Autotrader as there were certain things we were looking for like reversing sensor, bigger screen in the middle and the lounge version then one came up at North West Trade Centre. Only thing we were disappointed with is there is no manual with the car and i've chased it several times but they haven’t sorted it. Other than that we have no problem. On the day, they gave us the keys to take the car for a drive and they didn’t sit in with us, no problem. Aiden was helpful.

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"The sales guy wasn't pushy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The engine went on my old car so needed something quick. I was looking around and found a Vauxhall Mokka at North West Trade Centre. The car is going in the garage for a few bits to be sorted under warranty. I would have posted five stars but I’m a still waiting on a new key fob which is on order. The salesperson Mike was not pushy and was very understanding of my situation, really good.

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"Sound"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Enjoying the Ford Fiesta, it is a nice car. I can't remember the name of the salesman I dealt with, but he was sound. We had some trouble, as there was no logbook with the car, so we had to go to the post office, although overall it was okay.

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Aftersales from North West Trade Centre Lancaster in response to Sound

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Really good job"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I initially bought a Suzuki, which I had to return it to the dealership, but they were kind enough to swap the car completely for a different car for the same value, so I think that process was really good, the comms back and forth originally could have been better but Kieran did a really good job!

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"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything is fine with the Dacia Sandero I got from North West Trade Centre, my friend had recommended them too me, the guy I dealt with was awesome, I would recommend them to my friends

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"Mini Hatch"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

North West Trade Centre had the Mini I wanted and I couldn’t find it anywhere else! I did have a issue with the battery and had to get a new one, which they paid for, but it took them a while to pay me back. Other than that, the experience was lush.

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"Really impressive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I got my Mazda CX-5 from North West Trade Centre. The sale was really straightforward, and when I had an issue with the car, I went back for advice and it’s been fine since. The whole experience was really impressive, to be honest.

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"Friendly customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I went there due to the price and it was what I was after that was closer to me. The staff were friendly, good customer service. Jake was very approachable.

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
101 reviews4.6 out of 5 stars — Rated Excellent
Excellent
70
Very Good
28
Average
3
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    47%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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