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95% Recommend
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345 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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345 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"AUDI Q2"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car has been okay since the purchase, although I did have an issue with the tyre pressure warning light and did find that the aftersales was not great in comparison to how attentive and helpful they were prior to the sale. I had the car delivered to my address, and it was all as described other than the tyre pressure warning light. They have agreed for me to take it to a garage and then will reimburse me for the cost of the repairs.

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Aftersales from Motortrust UK Lancaster in response to AUDI Q2

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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" Zero issues"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

4. Zero issues. Salesman was lovely and knowledgeable. Helped me with everything I had questions about in the showroom. Was left to explore the car myself which I liked. Easy transaction. My only gripe is that it took a while to get responses for questions I had after I had taken the car but got answers eventually. I understand you are busy selling other people cars but slightly quicker responses would be nicer. However overall it was a great experience.

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Aftersales from Motortrust UK Lancaster in response to Zero issues

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5 star service as usual"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5

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Aftersales from Motortrust UK Lancaster in response to 5 star service as usual

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Ben's been very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car is all running well it’s all okay, I am due to come back in to go over a few things to do with my number plate plus it’s also just been recalled but I'm all booked in for that and its being sorted. I recently got the car because I've just been paid so felt like I should buy something with it, this was just the first one that came up and i looked through reviews which all looked good. Ben's been very helpful, he's answered all the questions I've asked and knows what he's doing!

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Aftersales from Motortrust UK Lancaster in response to Ben's been very helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"They tend to be who I use"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Alfa we got is all running well and to be honest we just needed to get rid of our Hyundai I'd had it for a while, so it was time to upgrade. Motortrust are nice and handy for me they're only round the corner, I've used them a few times, they tend to be the dealer I use. Everyone's just really helpful I dealt with Ben and it was just overall good experience

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Aftersales from Motortrust UK Lancaster in response to They tend to be who I use

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Efficient, straightforward and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I thought my buying experience at MotorTrust was efficient, straightforward and easy. I don't live far from MotorTrust, so it was convenient. Since I purchased the car, it has been running well with no issues. The only thing that would have pushed my rating to a 5-star would be if it had been a little difficult to organise a test drive.

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Aftersales from Motortrust UK Lancaster in response to Efficient, straightforward and easy

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"A smooth purchase "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience with MotorTrust was fine, it was a smooth purchase and I would go back! I will say when the car was delivered there was a few scratches but other than that the customer service was good, the guy that delivered the car was lovely. Four stars

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Aftersales from Motortrust UK Lancaster in response to A smooth purchase

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"I am happy with it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was a really smooth purchase overall with MotorTrust, really good. Thomas was friendly and welcoming. The Vauxhall is running well too. They did everything they said they would, five stars!

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Aftersales from Motortrust UK Lancaster in response to I am happy with it

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Solid car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Hyundai is decent, it’s a good car I’m happy with it, solid customer service 4 stars just due to the tyre pressure but it’s being fixed. four stars.

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Aftersales from Motortrust UK Lancaster in response to Solid car

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

MotorTrust had really nice show rooms it looked smart, The Volkswagen I purchased from them is great, everything is going well. I’m just waiting for the logbook to be sent through but other than that it’s all okay. Kork was amazing he went above and beyond I’m happy with everything.

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Aftersales from Motortrust UK Lancaster in response to Above and beyond

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
345 reviews4.5 out of 5 stars — Rated Excellent
Excellent
228
Very Good
96
Average
20
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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