47% Reviews
replied to
96% Recommend
to friend


101 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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101 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"Good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car I originally went for had issues so swapped it for a different car. The people at the dealership were really helpful and nice so nothing negative about them. I got good price for trade in as well. Kieran was brilliant, really great. He was good at his job, genuine and had good customer service, polite and I would recommend to family and friends.

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"Nissan X-Trail"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We were quite specific about what car we wanted and needed something big for camping. We looked on Autotrader and North West Trade Centre had one that was available. There was some confusion if the car was available or not and if the Mot had been done. It would have been five stars if not for this problem. We nearly bought elsewhere but John did wonders in getting the car ready for us to test drive & collect the following weekend.

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"Stuart bent over backwards!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I needed an upgrade and North West Trade Centre had a Peugeot SW, I love it, made up with it. It was good value and a warranty comes with it. I did some research on the reviews beforehand and even though it was a two hour journey on the train I was willing to stick my neck out if customer service is there. I liked the honesty. Stuart picked me up and kept me fully informed, apologising throughout as there was a delay but he bent over backwards to get me the car. The lad who valets the cars did an amazing job aswell.

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"Great service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Very helpful and was not pushy very quick and able to drive away same day.

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Aftersales from North West Trade Centre Lancaster in response to Great service

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"John was lovely "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything’s been fine with the car since I drove it away, with no problems at all so far. I found Northwest Trade Centre by googling local garages and looking at reviews around Blackpool, and the Lancaster one had the highest number of reviews and stars. My experience there was really good. I dealt with John, and he was lovely. We had a really good experience with him, and he was fab

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Aftersales from North West Trade Centre Lancaster in response to John was lovely

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Kindness and honesty from the salesmen"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I rate it a 4 I enjoy my car and the kindness and honesty from the salesmen

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Aftersales from North West Trade Centre Lancaster in response to Kindness and honesty from the salesmen

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Absolutely brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I already recommended it to my son, who is going to go there, and a couple of lads at work asked me where I got the car from, so they might be going. I only had one problem when I first got the Kia Sportage, but they got it straight into the garage, fixed it, and I had the car back really quick, so I was really pleased with that. At the dealership, it was absolutely great. Nico, who dealt with me, was absolutely brilliant. He walked around all the cars with me while I was looking for a vehicle, and I can’t fault him at all. He was really nice. I wasn’t left standing around either, and I was offered a cup of coffee straight away.

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Aftersales from North West Trade Centre Lancaster in response to Absolutely brilliant

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Nissan Qashqai"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Nissan Qashqai has been alright, Jake was fine, and the overall service was okay.

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Aftersales from North West Trade Centre Lancaster in response to Nissan Qashqai

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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" With pav we had a 5 experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car is fine thanks. At Lancaster with Pav we had a 5 experience

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Aftersales from North West Trade Centre Lancaster in response to With pav we had a 5 experience

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Made up with the Ford Ecosport"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I got a Ford EcoSport from Northwest Trade Center and I’m made up with it, it’s lovely. I had a good experience, but I was a bit surprised by the £250 admin fee as I wasn’t expecting that. I think it should have been added onto the price of the car before advertising it. Aside from that, everything else was fine

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Aftersales from North West Trade Centre Lancaster in response to Made up with the Ford Ecosport

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
101 reviews4.6 out of 5 stars — Rated Excellent
Excellent
70
Very Good
28
Average
3
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    47%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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