Julie, April 2026
"Lovely people!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I got my sons first car from Ponko, and we have had no problems with it so far. They kept in touch with the emails which was really good. On top of that, Jack who sold us the car was really lovely and great. Everyone was amazing, lovely people!
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Ponko from Ponko in response to Lovely people!
Thank you for your feedback.
We’re really pleased to hear your son’s first car has been problem-free so far and that the whole process went smoothly for you. It’s also great to know the email updates were helpful and that Jack and the rest of the team made such a positive impression.
We really appreciate you taking the time to share your experience.
Darren, April 2026
"Good setup"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was recommended to Ponko, and I thought the setup was good. I was impressed all round with my experience, it was nice to deal with, including jack who was excellent.
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Ponko from Ponko in response to Good setup
Thank you for your feedback.
We’re really pleased to hear you were recommended to us and had such a positive all-round experience. It’s great to know you liked the setup and that Jack provided excellent service throughout.
We really appreciate you taking the time to share your experience.
Aramelia, April 2026
"Efficient & friendly experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everyone at Ponko was really efficient and friendly. Made the process when it came to the purchase a lot easier for myself.
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Nick, April 2026
"Kye came with Brilliant service!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I had enough of the works vehicle, so I went with my own vehicle just for my independence. There's been no problems with the Hyundai I brought, I found some of the people at the dealership to be realty nice and Kye’s service was Brilliant. He made you feel comfortable, did not put any pressure on you to buy the car.
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Ponko from Ponko in response to Kye came with Brilliant service!!!
Thank you for your feedback.
We’re really pleased to hear your Hyundai has been running well and that you’ve enjoyed having your own independence with it. It’s also great to know you felt comfortable throughout the process and didn’t experience any pressure to buy.
We’re glad Kye provided such a positive and relaxed experience for you, and we appreciate you taking the time to share your feedback.
William, April 2026
"Easy buying experience "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I found Ponko online and they were quite easy. I went around for a drive with the BMW and it was all good. I have had a couple issues with the car, but this all got eventually resolved. Other than that, the good reviews made the buying experience a lot easier for me.
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Ponko from Ponko in response to Easy buying experience
Thank you for your feedback.
We’re pleased to hear you found the process easy and that the test drive in the BMW went well. It’s also good to know that the issues you experienced were eventually resolved and that the overall experience felt straightforward for you.
We really appreciate you taking the time to share your feedback.
Chris, April 2026
"Least painful buying experience!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Least painful buying experience I’ve ever had part with! Everything was all good on the day and the people were nice. So far going reasonably well with the Ford Focus.
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Ponko from Ponko in response to Least painful buying experience!
Thank you for your feedback.
We’re really pleased to hear the buying process was smooth and one of the least stressful experiences you’ve had. It’s also great to know the team were friendly on the day and that your Ford Focus is going well so far.
We really appreciate you taking the time to share your experience.
Elliot, April 2026
"Good variety "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Very good experience with Ponko, they were welcoming with no pushy rubbish. We weren’t settled on a car initially and they had a good variety. Got a coffee whistled we waited which was nice, I would definitely go there again.
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Ponko from Ponko in response to Good variety
Thank you for your feedback.
We’re really pleased to hear you had a very good experience and felt welcomed without any pressure. It’s also great to know the variety of cars helped you make the right choice and that you enjoyed the coffee while you waited.
We really appreciate your kind words and would be happy to see you again in the future.
Kieran, April 2026
"Reputable dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No complaints with my Audi A4. I found Ponko to be a reputable dealership which had good reviews, so it made me a lot more sure about the decision. You had plenty of time to look around and even got provided with a coffee machine haha!
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ponko from Ponko in response to Reputable dealership
Thank you for your feedback. We’re pleased to hear you’re happy with your Audi A4 and that our reviews helped give you confidence in choosing us.
It’s also good to know you felt comfortable taking your time to look around during your visit.
We appreciate your custom and hope you continue to enjoy your car.
Debbie, April 2026
"Guys were really helpful!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Can’t fault Ponko. The guys were really helpful. I am having issues with the air con but other than that, Kai I dealt with was great.
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ponko from Ponko in response to Guys were really helpful!
Thank you for your feedback. We’re really pleased to hear you found the team helpful and that Kai looked after you well.
We’re sorry to hear you’re having an issue with the air conditioning—please feel free to get in touch with us and we’ll be happy to take a look and get that sorted for you.
Thanks for choosing Ponko!
Stephen, April 2026
"Top class experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Bought our Peugeot 3008 on the 3rd of March. I have read all the negative reviews, but regarding my experience everything was top class by Kye. Everything we mentioned that needed doing was done without questioning. We drove home and noticed that the drivers side mirror did not retract when the motor was switched off. Was told to bring the car back the following week, and was repaired whilst we waited.
Also to be honest the valeting was not up to scratch, we mentioned this at the repair, was given an apology and told to bring the car back when in the vicinity. Our experience was done professionally and no pushy sales pitch from Kye. Hopefully the car gives us many happy hours of safe motoring
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ponko from Ponko in response to Top class experience
Thank you for your detailed feedback. We’re really pleased to hear that your overall experience with Kye was a positive one and that everything you raised initially was taken care of without issue.
We’re glad the mirror concern was resolved quickly while you waited, and we appreciate you pointing out the valeting—it’s good to know the team acknowledged it and offered to put it right.
It’s great to hear you felt the process was professional and not pushy. We really appreciate you choosing us and hope your Peugeot 3008 gives you many miles of safe and enjoyable driving.
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