Summer W, September 2023
"Just Lovely"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My partner and I have always wanted a Porsche! The Cayman looks so so smart and we are both really enjoying driving it!
The guys were great to me and partner and we won't hesitate to return for our next car!
Thank you Essex Prestige!
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Aftersales from Dealership in response to Just Lovely
Hello Summer, We are delighted to hear that you and your partner are enjoying your Porsche Cayman. It is a fantastic car that offers a thrilling driving experience, a stylish design, and a high-quality interior. You have made a great choice. We are pleased to hear that you had a positive experience with our team. We strive to provide excellent customer service and satisfaction. Thank you for choosing Essex Prestige. We look forward to seeing you again for your next car. 😊
Paul B, September 2023
"Guys are on the ball!!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been int he car game for 30+ years and work as a VW mechanic.. As far as dealerships go, these guys are on the ball. The cars condition was spot on, I had a couple of wear and tear bits go but they sent the parts out straight away for me to replace and all in all, I have no complaints.
I love the golf GTD, I had one before but needed the newer model to remain ULEZ compliant.
+0 Found this review helpful
Aftersales from Dealership in response to Guys are on the ball!!
Hello Paul, Thank you for your review. We are glad to hear that you are a satisfied customer of Essex Prestige. The Golf GTD is a superb car - you have made a smart choice! We are happy to hear that you found the car’s condition spot on and that we were able to assist you with the wear and tear parts. We value your feedback and your expertise as a VW mechanic. Thank you for choosing Essex Prestige. We hope to see you again soon. 😊
Kyle H, September 2023
"Spot on!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've always wanted a Mercedes C63, since buying mine from Essex Prestige, it's everything I dreamt it would be!
Can't fault the service, can't fault the car, can't fault anything!
+0 Found this review helpful
Aftersales from Dealership in response to Spot on!
Hello Kyle, Thank you for your review. We are thrilled to hear that you are living your dream with your Mercedes C63. It is an amazing car that offers a stunning performance, a luxurious interior, and a sporty design. You have made a wonderful choice. We are pleased to hear that you had a great service from us. We aim to provide the best customer experience and satisfaction. Thank you for choosing Essex Prestige. We hope to see you again soon. 😊
Jack M, September 2023
"R8 to SVR "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought an Audi R8 from Essex Prestige and traded it in within a couple months for a Range Rover Sport. I have dealt with Essex Prestige twice in the space of a couple months and throughout the have provided an all-round excellent service.
I would highly recommend Essex Prestige!
+0 Found this review helpful
Aftersales from Dealership in response to R8 to SVR
Hello Jack, Thank you for your kind words! We are delighted to hear that you had a great experience with us and that you are enjoying your new Range Rover Sport. It is a pleasure to have you as a loyal customer and we look forward to seeing you again soon. 😊
We appreciate your feedback and your recommendation of Essex Prestige. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help. 🙌
Have a wonderful day and happy driving! 🚗
Kirsty O, September 2023
"Seamless!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a Porsche Taycan from Essex Prestige for my husband, It's a beautiful car! We don't drive it all the time as it's not something we want to put kids seats in but the millage we have been on has all been smooth sailing.
The team in the dealership were lovely, couldn't do enough for me, even stayed late to ensure we could get the deal over the line.
+0 Found this review helpful
Aftersales from Dealership in response to Seamless!
Hello Kirsty, Wow, that sounds amazing! We are so happy to hear that you purchased a Porsche Taycan from Essex Prestige and that you and your husband are enjoying it. It is indeed a beautiful car and we are glad that you had a smooth sailing experience with it. 🚘
We are also thrilled to hear that our team in the dealership were lovely and helpful. They always strive to provide the best service possible and to make our customers feel valued and satisfied. We appreciate your kind words and your recognition of their efforts. 👏
Thank you for choosing Essex Prestige and for sharing your positive feedback with us. We hope to see you again soon and we wish you all the best. 😊
Osama O, September 2023
"Big Smiles! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I knew the experience was going to be exceptional when we were picked up from the train station by a young man who greeted us with a big smile and positive attitude.
Essex Prestige seemed to have handpicked the loveliest staff who all seem to genuinely enjoy their jobs.
I purchased a Mercedes SLK which I don't drive very often, but every time I do drive there can I am happy and have no issues whatsoever.
My only reason for a mark down is the car's air con didn't work which in this heat is not ideal, the garage sorted this out for me very quickly and without hesitation which was impressive to me.
Room for improvement would be to take extra car looking into the little things prior to sale.
My son will be needing a new car soon and I know exactly where I will be taking him!
+0 Found this review helpful
Aftersales from Dealership in response to Big Smiles!
Hello Osama, Thank you for your wonderful review! We are delighted to hear that you had an exceptional experience with us and that you purchased a Mercedes SLK from Essex Prestige. It is a great car and we are glad that you are happy and have no issues with it. 😊
We are also pleased to hear that our staff were friendly and helpful and that they picked you up from the train station with a big smile and positive attitude. They are indeed handpicked and they love their jobs. We appreciate your kind words and your recognition of their service. 👍
We apologize for the inconvenience caused by the car’s air con not working. We are happy to hear that the garage sorted it out for you very quickly and without hesitation. We agree that it is not ideal in this heat and we thank you for your understanding and patience. We will take your feedback into account and improve our quality checks prior to sale. 🙏
Thank you for choosing Essex Prestige and for sharing your positive feedback with us. We are looking forward to seeing you and your son soon and helping him find his new car. We are sure he will love it as much as you love yours. 😊
Zack M, September 2023
"Range Rover Sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Dealership ✅
Salesman ✅
Quality Car ✅
Value For Money ✅
I Will Be Back ✅
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Aftersales from Dealership in response to Range Rover Sport
Hi Zack, Thank you for your awesome review! We are thrilled to hear that you had a great experience with us and that you are satisfied with our dealership, salesman, quality car, and value for money. You have made our day with your positive feedback and your lovely emojis. 😍
Jospeh C, September 2023
"Mercedes C220D"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is great, I love the body kits Essex put on. I will certainly be back.
+0 Found this review helpful
Aftersales from Dealership in response to Mercedes C220D
Hello Joseph, Thank you for your great review! We are glad to hear that you love the body kits Essex put on your car. They are designed to enhance the appearance and performance of your vehicle and to make it stand out from the crowd. 😎
We are grateful for your trust and your loyalty and we look forward to seeing you again soon. We are always ready to help you with your car needs and to provide you with the best service possible. 🙌
Thank you for choosing Essex Prestige and for sharing your positive feedback with us. We hope you have a wonderful day and happy driving! 🚗
Chika A, September 2023
"Range Rover Vouge"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I loved the Range Rover Vouge as it has the winter pack and plenty of room for our whole family. It's a really nice quality car, I have bee driving daily and so far so good!
+0 Found this review helpful
Aftersales from Dealership in response to Range Rover Vouge
Hi Chika, Thank you for your lovely review! We are delighted to hear that you loved the Range Rover Vouge and that it has the winter pack and plenty of room for your whole family. It is a really nice quality car and we are glad that you have been driving daily and so far so good. 😊
Sam G, September 2023
"Not your typical car sales!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Essex Prestige was great with my recent Audi A5 purchase. I love the chilled, relax atmosphere in the dealership, no one is breathing down you neck and there were no pushy sales tactics.
The car itself is excellent, I really like the looked and the low millage and low price made it all the more desirable!
My only mark down was because they were supposed to order an SD card for me and I haven't received this yet, in fairness I haven't chased it up which I will endeavour to do in the coming days.
All good, only thing when I bought it I was told they would order a SD card, I haven’t received this yet but haven’t had the time to call and chase this.
+0 Found this review helpful
Aftersales from Dealership in response to Not your typical car sales!
Hello Sam, Thank you for your great review! We are happy to hear that you had a good experience with Essex Prestige and that you purchased an Audi A5 from us. It is a fantastic car and we are glad that you like the look and the low mileage and low price of it. 😊
We are also pleased to hear that you enjoyed the chilled, relaxed atmosphere in the dealership and that no one was breathing down your neck or using pushy sales tactics. We always aim to provide a friendly and professional service and to make our customers feel comfortable and valued. We appreciate your kind words and your recognition of our service. 👍
We apologize for the delay in sending you the SD card that you ordered. We are sorry for any inconvenience this may have caused you and we thank you for your patience and understanding. We will follow up on this matter and ensure that you receive your SD card as soon as possible. 🙏
Thank you for choosing Essex Prestige and for sharing your positive feedback with us. We hope you continue to enjoy your Audi A5 and we look forward to seeing you again soon. 🙌
Have a wonderful day and happy driving! 🚗
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