Anonymous, March 2026
"Give it the best!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Very good, very helpful. We were there most of the day and the service was excellent I got the car for my daughter, and she is okay with it. I was having a look online and seen they had rewards and they were a driveable distance and seemed reputable with a nice range of fairly good cars. Patient and helpful all the way really definitely five stars give it the best!
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ponko from Ponko in response to Give it the best!
Thank you for your feedback. We’re really pleased to hear you had an excellent experience and that the team were patient and helpful throughout your visit. It’s great to know you found the right car for your daughter and that everything met your expectations. We really appreciate your 5-star rating and kind words.
Joshua H, March 2026
"Loving the car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Five stars! Honestly the way I was treated was really well and pretty causal too. I love the Skoda it is driving really well I actually got a car from Ponko before, and I felt very inclined to go back. 👍
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ponko from Ponko in response to Loving the car!
Thank you for your feedback. We’re really pleased to hear you had another positive experience with us and that you’re enjoying your Skoda. It’s great to know you felt well looked after and comfortable throughout, and we really appreciate your continued trust in Ponko.
Lauren L, March 2026
"I liked the test drive route "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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It was pretty good I would say, I walked away with a car on the second visit 😊 I didn’t feel rushed at all, the customer service was really good and flexible I booked to come in the night before and the guys spent overtime with me, and I didn’t feel rushed at all! Allowed me to take my time and didn’t make me feel pressured. I will also add that the test drive route was good it gave me a good chance to test out the car so five stars why not!
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ponko from Ponko in response to I liked the test drive route
Thank you for your feedback — we’re really pleased to hear you didn’t feel rushed and that the team were flexible and stayed late to help you. It’s great that you had time to properly test the car on a good route and felt comfortable throughout the process. We really appreciate your 5-star rating.
Carson B, March 2026
"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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⭐⭐⭐⭐⭐
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ponko from Ponko in response to Faultless
Thank you for your 5-star review!
Justine S, March 2026
"Absolutley Fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We’ve found the VW UP online and went over to Ponko as they were local to us. There was a few issues, but they've all been dealt with, and it seems to be okay now. Overall, they’ve been very good and very helpful. I’ve dealt with with Chris, Sam and Kye and I can’t fault any of them.
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ponko from Ponko in response to Absolutley Fine
Thank you for your feedback — we’re really pleased to hear the team were helpful and that the issues you experienced were all resolved for you. It’s great to know Chris, Sam, and Kye looked after you well throughout the process. We appreciate you taking the time to share your experience.
Oliver D, March 2026
"I can’t fault the experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I found the dealership through Auto Trader while I was looking at BMWs in general, mainly 3 Series and 4 Series models. When I visited, everything went smoothly and the experience was all good. I can’t remember the salesman’s name, but he was helpful. Overall, I can’t fault the experience and would rate it five stars.
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ponko from Ponko in response to I can’t fault the experience
Thank you for your feedback — we’re really pleased to hear everything went smoothly and that you had a good experience while looking at the BMW 3 and 4 Series models. It’s great to know the team were helpful during your visit. We really appreciate your 5-star rating.
Rio A, March 2026
"Audi Q5 has been running well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was looking for a family car, as I recently had a baby. I needed something within budget so I wasn’t paying any monthly payments, so I bought the Audi Q5 cash. I did have a couple of small issues early on, but I took the car back under the warranty, and they were helpful in getting everything sorted, which I appreciated. When I visited the dealership, they were quite busy at the time, so it took a little while to get seen, but I wasn’t in a rush, so it wasn’t a problem. Once I was speaking with them, everyone was really nice. The Audi Q5 has been running well since.
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ponko from Ponko in response to Audi Q5 has been running well
Thank you for sharing your experience and congratulations on your new baby.
We’re pleased to hear the Audi Q5 has been running well and that any early issues were resolved under warranty to your satisfaction. We also appreciate your patience during a busy time at the dealership and are glad our team looked after you once you were seen.
It’s great to know the vehicle is now meeting your needs as a family car. We wish you many safe and happy miles ahead.
Chris C, March 2026
"Friendly and efficient"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I bought 2 cars from Ponko a Mercedes SLK and a Vauxhall Astra. The experience at the dealership was very good. The team were friendly, efficient, and happy to let me try out different cars. I did return the Mercedes, I dealt with a few different people while I was there, and everyone was helpful. The only issue I’ve had has been with trying to get a tax refund on one of the cars. I’m still waiting for that to be sorted. I’d rate my experience a 4 out of 5.
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ponko from Ponko in response to Friendly and efficient
Thank you for your feedback and for purchasing both the Mercedes SLK and Vauxhall Astra with us.
We’re pleased to hear you found the team friendly and helpful and that your overall experience was positive. We’re also glad the return process for the Mercedes was handled smoothly for you.
We’re sorry to hear you’re still waiting for the tax refund to be resolved. If this is still outstanding, please get in touch with our after-sales team directly so we can look into it and ensure it is followed up as quickly as possible.
We appreciate your review and your 4-star rating, and we hope to assist you again in the future.
Annonymous, March 2026
"Experience at the dealership was good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Audi 3 has been fine since I got it, I actually found the dealership online. We weren’t originally looking for an Audi A3, but the vehicle we had in mind wasn’t available when we arrived, so we ended up going with this one instead. The experience at the dealership was good, the only downside was that I had to bring the car back about a week after collection for some warranty work, The only downside was that I had to bring the car back about a week after collection for some warranty work.
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ponko from Ponko in response to Experience at the dealership was good
Thank you for your feedback.
We’re glad to hear the Audi A3 has been running well since purchase and that you had a positive experience overall when visiting the dealership. We also appreciate your understanding in choosing an alternative vehicle when your original choice wasn’t available on the day.
We’re sorry to hear you had to return the car shortly after collection for warranty work, but we’re pleased this was resolved for you under warranty. Ensuring any early issues are taken care of is an important part of our after-sales support.
Thank you again for your review, and we hope you continue to enjoy the vehicle.
Abbey, March 2026
"💯"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 stars awarded
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ponko from Ponko in response to 💯
Thank you for your 5-star review!
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