Great customer service, plenty of choice and options to suit our needs and budget. We couldn't be happier with the service we received and have already recommended you to friends, we dealt with Louis and he was amazing

The experience was lovely and the Juke is brilliant! We’ve local to the Lancaster branch, we thought if they had anything in the other dealership they could bring them down. Nathan was very good, he was polite and helpful. He helped out with everything I needed to do which was very reassuring when it came to buying the car, especially because it's an awful lot of money. I was looking for a small SUV and initially I looked at the Qashqai however it was too big and someone had recommended the Juke to me. I will definitely go back and buy form them again and I have already recommended them to other people.

We were looking for a specific spec of the Discovery with the 22” wheels, color and etcetera. We found that Motortrust Lancaster had the exact one in stock. Connor was very good, he made the whole process effortless.

I’ve done about 400 miles since I brought the Evoque about 10 days ago, the cars have been driving really well. I was looking for something a bit higher than my Peugeot to help with my back while still being able to fit on my drive with my wife’s car. Ben was quite good, when I’ll be back on the market for another car I will definitely have a look around at what they have to offer. They’ve got a good amount of cars on the forecourt and on the website!

I found the Golf on Autotrader when looking around for something automatic, the Golf ended up standing out to me due to how much of a nice car it was for the price. Chad was the salesperson I dealt with and he was amazing! I would definitely recommend Motortrust to others!

I booked a viewing over the phone the next day before, but got held up, no worries at all when I did turn up, still able to take it for a test drive and Louis made it seem like he had all the time to answer questions about driving a hybrid and an automatic, both of which were new to me. Very clear communication about all aspects of the finance process and I am really pleased with the purchase.

Five star experience

I’ve been with Motortrust Lancaster a couple of times now., I’ve had a Discovery from them before that my son brought off me. I’ve gone back to Motortrust to get the Jaguar F-Pace as driven Jaguars for years and I like them. Carl was very good, I’ve dealt with Connor before and he was good as well and the Manager Greg is a lovely fella.

Really pleased with the car, I’ve wanted an S3 for a while. The finance company I used and they recommended me to Motor Trust Lancaster so I went down to them. The salesman was absolute pleasure to deal with. Carl was a very nice guy, he was great. He let me have a test drive and was courteous. The car was ready on the day they said it would be and everything was bang on. It was cleaned to a good standard and everything was easy & straightforward.

The purchase of the BMW 1 Series was okay. I did have to take the car back as it had a few issues however Motortrust managed to supply me with the refund which I did appreciate. Communication throughout the process could have been better, I felt like I had to a lot of chasing.