1,601 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,601 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Great customer service and aftercare "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm happy with my Vauxhall that I purchased from Ponko, the customer service was fab and the aftercare team have been really good in helping with queries I had after I made the purchase and everything has now been rectified which i'm very happy about. A solid five star experience.

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+1 Found this review helpful

Ponko from Dealership in response to Great customer service and aftercare

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're happy with your Vauxhall and that our customer service and aftercare team were able to address your queries promptly.

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"Totally happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm totally happy with my Audi, it is a stunning car and all my family and friends asked me where I got it from. The service from Fred at Ponko was awesome, he was polite, helpful and a down to earth guy. Easy 5/5 for how happy I am with the car and the service from here.

Ponko from Dealership in response to Totally happy

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you're enjoying your Audi and that Fred at Ponko provided exceptional service. We truly appreciate your kind words and the 5/5 rating. If you ever have any further feedback or need assistance in the future, feel free to reach out. Safe travels in your stunning new car!

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"A seamless process from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spotted the car I was interested in through Autotrader with Ponko. From initial contact via phone to booking a test drive, thru to collection of the car, I were treated with great professionalism. Fred made the whole process seamless and got the car ready for me to collect as fast as he could do which I really appreciated of him. Thank you Ponko 😉

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Ponko from Dealership in response to A seamless process from start to finish

Thank you immensely for sharing your wonderful experience with Ponko! We're thrilled to hear that Fred provided such top-notch service throughout your journey with us. Making the car buying process seamless and ensuring a speedy turnaround for your car collection is what we strive for, and it's fantastic to know we hit the mark for you.

Ponko from Dealership in response to A seamless process from start to finish

Thank you so much for sharing your experience! We're thrilled to hear that Fred and our team at Ponko made your car-buying journey seamless and enjoyable. We aim to provide professionalism and swift service, and it's fantastic to know we hit the mark.

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"Such a well run company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is such a well run company and one of the best dealerships I have done business with. I was so impressed by the professionalism of their sales executive and the way that he handled things. He went into fine detail about the car with me and any questions I had for him were answered honestly which led me to the decision to buy my Seat from him. I'm really happy with my purchase and the service from here was 5 ⭐

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Ponko from Dealership in response to Such a well run company

Thank you for choosing us! We're thrilled to have provided a 5-star experience. If you ever need further assistance, feel free to reach out.

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"A great experience "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James was absolutely wonderful, he bent over backwards to get me the car I wanted and when I went to see the car for myself it was lovely inside and out, he was also very helpful in explaining the features in my new car. All in all it was a great experience and I would without a doubt highly recommend them Thank you Ponko, Kind regards, Tessa

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Ponko from Dealership in response to A great experience

Thank you for your kind words! James is thrilled to hear about your wonderful experience. We're delighted you're happy with your new car and found our service helpful. If you need anything else, don't hesitate to reach out.

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"Back on the road in no time 👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife had a Volkswagen and had an accident in it and it got written off, with living in a remote area we needed to get her another car quickly so the insurance company paid out and we were looking online for another car for her when we found Ponko. We contacted them on the Friday and went to see the car the following day, when we got there we was met by Fred who was extremely helpful. A tire needed replacing on the car and one of the arm rests needed to be fixed, Fred managed to get this sorted within 3 days so we could collect the car for my wife which we really appreciated and this made us both very happy because we were able to get her back on the road in such a short amount of time. I would highly recommend Ponko to anyone else that is looking for a new car and without hesitation we would come back here again when we need another car ourselves.

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Ponko from Dealership in response to Back on the road in no time 👏

Thank you for sharing your experience! We're glad Fred could help swiftly, and we appreciate your recommendation. Looking forward to assisting you again in the future.

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"One word, AMAZING "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just wanted to say I received an outstanding service from Ponko in Cambridge. From entering the dealership to picking up my Volvo Fred in one word was AMAZING! He went at my pace and any questions I had were explained in detail, Fred really knows what he is talking about and is excellent at his job. He is a lovely down to earth fella and a credit to your company. I would definitely recommend this dealer to anyone that is looking for a new car. Best wishes, Jennifer. 😉

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Ponko from Dealership in response to One word, AMAZING

Thank you so much for sharing your exceptional experience with Ponko at our Cambridge dealership! We're thrilled to hear that Fred provided such amazing service

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"Than you Ponko "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am satisfied with the car. he day of purchase was great. The Audi was prepared as if it were brand new. Haydn Robert's was a great seller. everything was quick and to the point. A small minus for the brake pads, so 4.5* The fact that you contact me a month after the sale means that Ponko is a very good dealer. Thank you for contacting me and I wish you all the best in the New Year.

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+1 Found this review helpful

Ponko from Dealership in response to Than you Ponko

Thanks for the feedback! We're thrilled your Audi purchase was satisfying and that Haydn Roberts provided excellent service. Your comments about the brake pads are duly noted, and we'll use them to improve.

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"The most amazing drive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived at Ponko I knew I was in for something special. The car not only meets but exceeds my expectations. The drive? Oh, it's stunning – flawless and thrilling. I can't find a single fault; I'm head over heels for it. The team at Ponko made the entire experience stress-free and enjoyable. Their friendliness and helpfulness were grateful appreciated. I can't emphasise enough how amazing their service was – top-notch! Without hesitation, I highly recommend Ponko to anyone in search of excellence. This place is a gem, and they deserve every bit of praise.

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+2 Found this review helpful

Ponko from Dealership in response to The most amazing drive

Wow, your review made our day! We're absolutely thrilled that your experience at Ponko exceeded your expectations and that you're head over heels for your new car. It's fantastic to hear that our team made the process stress-free and enjoyable for you. Thank you so much for your glowing recommendation; we're truly grateful for your kind words and glad to have made your experience top-notch. Enjoy every thrilling moment on the road in your stunning new car!

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"A little run around "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We was in need of a second car, something cheap to run, reliable, gets us form A to B and something not to expensive. We spotted the Toyota Aygo and was was more than happy for that to be our little run around. There was no issues at all with dealing with the company, they were fab. Very helpful, welcoming staff around the showroom. Just a nice garage to deal with and one I would happily buy from again in the future.

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Ponko from Dealership in response to A little run around

Thank you for choosing us for your second car! The Toyota Aygo is a fantastic choice for a reliable, cost-effective ride. We're delighted that you found our team helpful and our showroom welcoming. We'd be thrilled to assist you again in the future whenever you need another vehicle. Enjoy your journeys in your new run-around!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1601 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1239
Very Good
336
Average
11
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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