1,602 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,602 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Patient and not pushy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thought that my experience down at Ponko has been seamlessly brilliant, my Jaguar XE is a smashing car that has served me well since the purchase, not one issue has cropped up.... HAPPY DAYS! The staff member Haydn is a credit to Ponko, he was patient, answered every question I had, give us more than enough time to take a look at the car and truly listened to what we wanted and what would suit us best. Great experience. 5 stars all day long.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful

Ponko from Dealership in response to Patient and not pushy

Thank you so much for taking the time to share your positive experience at Ponko! We're delighted to hear that your Jaguar XE has been a fantastic addition to your life without a single issue. It's wonderful to know that Haydn provided exemplary service, displaying patience, thorough knowledge, and genuine attentiveness to your needs. We strive to create great experiences for our customers, and we're thrilled to receive your glowing 5-star review. We look forward to continuing to exceed your expectations in the future. Happy driving!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very promising "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very promising so far, buying experience very good. I've bought a lot of vehicles in 55+ years ~1,000,000 miles of motoring. At this point in time I don't recall a better buying experience (apart from the 3 hour drive down the A1 / A14). Vehicle seems just what I was looking for / what it was presented as. Car was delivered 150 miles to our door in showroom condition. Very slick operation, all staff very professional, but still early days yet ;-)

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

Ponko from Dealership in response to Very promising

Thank you for sharing your experience! We're delighted to have provided you with a memorable buying experience, even with the A1/A14 adventure. It's fantastic to hear that the vehicle meets your expectations. Here's to many more miles of motoring satisfaction!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Working perfectly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's been all smooth sailing with the Ford KA! Everything's working perfectly, and I'm pleased as punch. They explained everything nice and clear, no worries there. They're patient and on point, making sure you're totally on board. 100% on the mark...absolutely, definitively a 5-star experience! Totally happy with it.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

Ponko from Dealership in response to Working perfectly

Glad to hear your Ford KA has been smooth sailing! It's awesome that the explanations were crystal clear and the team patient and attentive. Sounds like a textbook 5-star experience. Enjoy every moment cruising in your KA!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Spot on 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was a great distance between me and Ponko, where I bought my Jag XF, but this did not take anything away from the quality of my experience. The car is fantastic, even thought I took a risk and bought the car online everything went shockly smooth, the delivery guys were fantastic, on time and just how we planned. I say we go for the 5 stars as the experience was so highly positive, it couldn't be anything else.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

Ponko from Dealership in response to Spot on 5 stars

Thrilled to hear your experience with Ponko for the Jag XF was top-notch, even with the distance! Buying online can be a leap, but I'm glad it went incredibly well for you. Kudos to the delivery team for their punctuality and smooth service. A definite 5-star experience indeed! Happy driving!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very good and nice "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mazda 2 has had no problems. Its amazing and a good car. Kind people sold me the car at the dealership. Very nice.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

Ponko from Dealership in response to Very good and nice

Delighted to hear your Mazda 2 has been problem-free! Glad you had a great experience at the dealership too

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Took a risk"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely pleased with everything! From start to finish, the experience was top-notch. The team was incredibly helpful, friendly, and always polite...especially Haydn, who was impressively professional throughout. The car itself? Impeccably clean, tidy, and beautifully presented. I took a bit of a risk, but it paid off big time. Buying a car from a distance is always a little nerving. They sent an excellent video, showing me the car in great detail, and I couldn't be happier with the outcome. The delivery was smooth sailing, everything on time as agreed and the car arrived just how it should have! Fantastic communication, kept me in the loop at every turn, and their responsiveness was top-notch. A solid 5 without a doubt!

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Ponko from Dealership in response to Took a risk

We're thrilled to hear your experience from start to finish was top-notch! Haydn and the team will be delighted by your kind words. It's fantastic to know the risk paid off, and the car exceeded your expectations. Making a long-distance purchase smooth and worry-free is always our goal, and we're glad the detailed video and seamless delivery contributed to your satisfaction. Thank you for the solid 5-star review! If there's anything else you need, don't hesitate to reach out. Happy driving!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Not daunting in the slightest "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The new Nissan Juke is LOVELY! I am very much enjoying driving it, and I am getting used to the car nicely. I must say the customer service was very nice, even though the dealership is pretty male dominated it wasn't daunting in the slightest and I felt so comfortable all of the way though, which I've never had before when buying a car. I was well looked after and treated with respect from James. Nothing but 5 stars, of course. Thank you James and team!

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Ponko from Dealership in response to Not daunting in the slightest

Delighted to hear you're loving your new Nissan Juke! It's fantastic that you felt comfortable throughout your experience with us. We strive to provide an inclusive and welcoming environment for everyone. James and the team will be thrilled to receive your kind words. Thanks for the 5-star review, and enjoy every drive in your lovely new car! If you need anything else, we're here for you.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car's running smooth, no complaints from me at all. Happy camper here—sweet ride, enjoying every drive I make. The customer service was spot on—professional, welcoming, and friendly. Met three guys, all top-notch. Office hours ended at 6, but one of them stayed late to sort me out, thought that was mega. Big shoutout to the owner too, proper legend.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Ponko from Dealership in response to 👍

Glad to hear you're a happy camper with your smooth-running car! We're thrilled you've been enjoying every drive. It's fantastic to know our team left such a positive impression, going above and beyond to assist you—even staying late to ensure everything was sorted. If you ever need anything else, don't hesitate to reach out. Happy driving!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Lets go for 5 stars. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good! We love out little VW Beetle, very very very made up with our choice. We love taking it out on the road. James is an asset to the team, he's a good lad and did a great job of taking care of us. He well and truly met out expectations! Lets go for 5 stars... there's nothing more they could have done!

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Ponko from Dealership in response to Lets go for 5 stars.

We're thrilled you're loving your new car from Ponko! It's fantastic to hear it's meeting your expectations and even surpassing your previous experience. We're glad the transition to the new team member was seamless and that you received exceptional service throughout. Thank you for the recommendation, and we can't wait to assist you again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Seamless and all round amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely thrilled with my new car from Ponko! The car in top shape, I'm really impressed. What stands out the most is its similarity to my previous car, minus the engine issues. This one's a solid, reliable ride with an impeccable service history. The customer service was helpful, friendly, and Sam, who assisted us initially, was fantastic. Even though we were handed over to the new guy who started in November, the transition was seamless, and he continued the exceptional service all the way through. Nothing but top marks, I have already recommend Ponko and will gladly shop with them again in the near future.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

Ponko from Dealership in response to Seamless and all round amazing

We're thrilled you're loving your new car from Ponko! It's fantastic to hear it's meeting your expectations and even surpassing your previous experience. We're glad the transition to the new team member was seamless and that you received exceptional service throughout. Thank you for the recommendation, and we can't wait to assist you again in the future!

Car Leasing Deals

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1602 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1239
Very Good
336
Average
11
Poor
5
Terrible
5

Add Review

  • Submit new information
  • View 8 more dealership images

    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more