Connor R, September 2025
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was excellent. They walked me through everything quickly and made it very clear what options I had. I didn't feel pressured into making any choices but was guided to make options that benefitted me most. Would recommend ponko to a friend. I was very happy with how friendly everyone was. Little things such as my wife and I being offered drinks while we waited, went a long way and made us feel comfortable.
+1 Found this review helpful
Ponko from Dealership in response to Excellent
Thank you, Connor. We’re really pleased to hear you felt well looked after and that the team made everything clear and comfortable. It’s great to know you felt no pressure and would recommend us
Maya D, September 2025
"Good start to finish "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything from buying the car to the service at the dealership was good from start to finish.
+1 Found this review helpful
Ponko from Dealership in response to Good start to finish
Thank you, Maya. We’re glad to hear everything went well from start to finish and appreciate the 4-star feedback.
Elizabeth H, September 2025
"Mercedes GLA"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been getting on really well with my new Mercedes GLA. When I was at the dealership, I did not feel pressured in any way. All of my questions were answered, and I was given all the correct information I needed.
+1 Found this review helpful
Ponko from Dealership in response to Mercedes GLA
Thank you, Elizabeth. We’re really pleased to hear you’re enjoying your GLA and that the team made the experience relaxed and informative.
Dawn E, September 2025
"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a really good experience at Ponko buying the Vauxhall Astra. Jack, the salesman, made it a pleasant experience, and I have even told my son, who is going to buy a car, to get one from Ponko.
+1 Found this review helpful
Ponko from Dealership in response to 4 stars
Thank you, Dawn. We’re glad to hear you had a good experience with your Astra and that Jack made everything pleasant
Mehmet S, September 2025
"Five out of five"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Adam, who took me through the whole process of purchasing my Citroen, was very professional and well structured. Five out of five.
+1 Found this review helpful
Ponko from Dealership in response to Five out of five
Thank you, Mehmet. We’re really pleased to hear Adam looked after you so professionally and made the process clear
Ronald B, September 2025
"Renault Kadjar "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been enjoying my new Renault Kadjar and had no problems at the dealership when I was buying the car.
+1 Found this review helpful
Ponko from Dealership in response to Renault Kadjar
Thank you, Ronald. We’re glad to hear you’re enjoying your Kadjar and that everything went smoothly
Ben A, September 2025
" Hassle-free "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A hassle-free experience buying the Hyundai Santa Fe. I have already done around 1000 miles and it has been running perfectly fine.
+1 Found this review helpful
Ponko from Dealership in response to Hassle-free
Thank you, Ben. We’re really pleased to hear the Santa Fe has been running perfectly and that the buying experience felt hassle-free. We appreciate the 5-star review.
Steve, September 2025
"Good dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We went to the dealership to view the car and took it for a test drive. The dealership was very clean and tidy, and they did a good job all round. The only thing I would have hoped for is that when the car was delivered it had a pre-delivery inspection and was valeted. Overall, I would give it four stars.
+1 Found this review helpful
Ponko from Dealership in response to Good dealership
Thank you, Steve. We’re glad to hear you had a positive experience at the dealership and that everything went well on the test drive. We appreciate your honest feedback about the delivery — we’ll review this to make sure standards are consistent
Hilary W, September 2025
"Mini Cooper "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
3 stars
+1 Found this review helpful
Ponko from Dealership in response to Mini Cooper
Thank you, Hilary. We appreciate the 3-star feedback and will use it to improve. If there’s anything we can help with, please let us know.
Anna B, September 2025
"3*"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love the car and it's beautiful, drives very well and a great first car. However as soon as I took it home I noticed there was no engine oil in the car at all which could have been dangerous and I would have expected there to at least be the minimum safe amount in there. The engine sensor in the car also comes off and on repeatedly even if there are no faults which is another reason for the lower rating. However it was a great and easy experience buying the car
+1 Found this review helpful
Ponko from Dealership in response to 3*
Thank you, Anna. We’re glad to hear you love the car and that the buying experience felt easy, but we’re sorry about the issues you found after taking it home
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