123 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
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123 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
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"Bang on!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Audi Q3 has been bang on - the Mrs is very happy with it too. When I bought the car it was very easy, no messing about. I would buy from them again and recommend them.

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Aftersales from Cartime Burnley in response to Bang on!

We are pleased to hear the Audi Q3 has been spot on and that the whole buying process was easy and hassle-free. We appreciate your recommendation and look forward to seeing you again in the future. Thank you

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"No issues at all"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Me and my wife are happy with the Nissan Juke from Cartime Burnley, the guy we dealt was very helpful, no issues at all it would be five star if they didn’t make us pay haha! I would recommend them

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Aftersales from Cartime Burnley in response to No issues at all

Hi John, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new Nissan Juke!

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"I was listened to!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I am very happy with the car and the service I got whilst there was friendly, supportive and informative. We moved at the pace I wanted, I was listened to and felt that the person dealing with me acted in my best interests.

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Aftersales from Cartime Burnley in response to I was listened to!

Hi Susan, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

very well presented car, knowledgeable sales staff, motivated to do a deal (they gave me slightly more for a px

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Aftersales from Cartime Burnley in response to 5 out of 5

We are all delighted to hear you were pleased with the presentation of the car and found the sales team knowledgeable and helpful. It's great that we could make a deal work for you, and we appreciate you sharing your experience

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Aftersales from Cartime Burnley in response to 5 out of 5

Thanks Matthew, really appreciate your 5 star review!

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"Good, quick and efficient."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had my eye on one of the Cupra Formentors. I just was having a look online, and then I came across this at Cartime. So, we just drove over and yeah. If I were to describe the experience with Cartime Bury it would be good, quick and efficient.

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Aftersales from Cartime Burnley in response to Good, quick and efficient.

Hi Leah, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new Cupra!

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"Very nice and helpful salesman"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had a little trouble at the beginning with the car at the start as I bought a Tesla, the previous owner of the car was still on the app and kept opening the boot and setting the alarm off, but once I got in touch with Cartime about that they were good at helping getting this sorted. When we bought the car the sales process was good the salesman (I'm not sure on his name) was very nice and helpful.

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Aftersales from Cartime Burnley in response to Very nice and helpful salesman

Sorry you had the initial issue with the Tesla app, but glad we could get it resolved for you quickly. It’s great to hear the sales process went smoothly and that you found the team helpful. We really appreciate your recommendation

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"Nissan Juke"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was after a car but didn’t know what I wanted at first. I found the Juke at Cartime Nelson. I went over to see it but could take for a test drive as it was blocked in so had to go back the following day. The car was valeted and I pointed out a couple of things for me which they fixed. Bit of a delay in getting the car but it wasn’t a problem. I was promised some mats but I’ve not got them yet hence the score. Grant who dealt with me was nice enough, he did well.

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Aftersales from Cartime Burnley in response to Nissan Juke

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Cartime

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"Good price"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Good dealership. Car did have some light scratches on when I viewed it but these were resolved before I picked the car up. Shame there was no money off for being a cash buyer.

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Aftersales from Cartime Burnley in response to Good price

Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Quick Process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My initial dealings the dealer and the sales guy Mo have been great, he’s down to earth. It was quick process, well organised. I saw car the car online, made a booking to see it and within an hour and a half driving away. I realised afterwards that I left something in my trade in. I have contacted them several times but not heard anything yet so have given four stars.

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Aftersales from Cartime Burnley in response to Quick Process

Hi Russell, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"VW Golf "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've actually sold the car that I bought from Cartime as it wasn't for me, The only issue I had whilst buying the car from them was they did a full service of the car before selling to me but unfortunately didn't provide the documentation regarding this and didn't get back to me when I chased them which was disappointing.

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Aftersales from Cartime Burnley in response to VW Golf

Hi Daniel, Thanks for your feedback and for choosing Cartime. We're sorry you didn't receive the service documentation and that we didn't get back to you when you chased it up. We understand your frustration and appreciate you bringing this to our attention. Wishing you all the best with your next car.

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
123 reviews4.6 out of 5 stars — Rated Excellent
Excellent
70
Very Good
23
Average
5
Poor
0
Terrible
0

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    Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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