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809 reviews from our car dealer reviews community
Leave a review for Herts and Essex Motor Company Ltd
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809 reviews from our car dealer reviews community

Leave a review for Herts and Essex Motor Company Ltd
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"Quite positive overall"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’ve pretty much dealt with everyone at Herts and Essex due to holidays and what not. It would be great if the staff were a bit more knowledgeable about the specific cars at the dealership, but the whole experience was quite positive and the staff were friendly. I picked a very niche car, a modified BMW 135i and they happened to have one.

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"Very friendly, kind and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m getting on great with the 1 series, not had any problems with it. The Herts and Essex dealership was perfect, they were very kind, friendly and helpful. Mason took care of me during the whole process. There were a few cosmetic blemishes on the car but nothing major. The main highly for me was when they brought my new 1 series to me.

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"Polite and welcoming"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've recently started my own company, And I needed a new van. Herts and Essex were really polite and welcoming a really nice experience actually getting the van itself. I’m having a problem with the breaks squeaking but I think I will sort that out myself as it’s a full day to go to get it fixed. I’ve had some problems with the battery which has been sorted now, they were lovely when I mentioned the problem with the battery and were quick to get it fixed as well as giving me a supply car whilst it was waiting for it to be fixed.

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Aftersales from Herts and Essex Motor Company Ltd in response to Polite and welcoming

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Condition was good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

it’s actually my first car as I passed my test the week before, everything is all good no issues at all. I chose Herts and Essex because the condition and pricing of the Fiesta was overall good. The customer service was really good too. I’d give it five stars!

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Aftersales from Herts and Essex Motor Company Ltd in response to Condition was good

We'd like to say a big thank you for the positive feedback - We'll be sure to pass on your comments to the team. Herts and Essex Motor Company

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"Really friendly and nice guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Seat is brilliant its all gone absolutely fine, to be fair It’s my first time buying from a dealership, so I never really experienced it before. Herts and Essex had the car I wanted at the right price. It felt pretty straight forward, really friendly and nice guys and they answered all my questions!

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Aftersales from Herts and Essex Motor Company Ltd in response to Really friendly and nice guys

We'd like to say a big thank you for the positive feedback - We'll be sure to pass on your comments to the team. Herts and Essex Motor Company

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"I'm loving it!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I went online to car gurus, and I told them what I wanted, and they found a selection of cars for me. I did hear about Herts and Essex Motors before, I went up to have a look, and the guys were brilliant and advised me what to go for. I’m loving the Range Rover. They seemed to know what they were talking about, the knowledge these guys had they knew the background and checked it all as well. I’d give it a five defiantly I’ve actually recommended them to a couple people!

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Aftersales from Herts and Essex Motor Company Ltd in response to I'm loving it!

We'd like to say a big thank you for the positive feedback - We'll be sure to pass on your comments to the team. Herts and Essex Motor Company

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"Down to earth people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ford Transit was perfect. The people at the were like down to earth and the customer service was good.The Ford Transit was perfect. The people at Herts and Essex were like down to earth and the customer service was good.

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"Everything was good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The whole experience was ok. There is a small knocking on front wheel however I’ve spoken to the warranty company and I’ll be getting diagnose with a local garage. The guy at the dealership as quite helpful, the dealership experience was good, everything was good to be honest.

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"Smooth!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Connor was nice, me and him had a nice conversation where he explained everything to me before I travelled down from Glasgow to London. The process was smooth so I have no complaints, there was only a small bit of a delay on the day between the dealership and finance company where I had to wait a couple of hours at the dealership for confirmation. I found the BMW 3 series on Autotrader and it looked great, the car was in a nice condition.

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"Overall Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My experience with Herts and Essex was perfect. I spoke to Mason on the day overall he was really good and very understanding. I found the Juke online as I was looking for a car

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Dealership Information

If you are looking for great savings on quality used cars in the Hoddesdon area , then you have reached the right place. Herts And Essex Motor Company Ltd are a specialist used car dealer based in Hertfordshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Herts And Essex Motor Company Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car in Hoddesdon , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Hoddesdon area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Herts And Essex Motor Company Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Hoddesdon? We look forward to meeting you!

We Offer Click & Collect 

Delivery can be arranged - Please call for further details

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
809 reviews4.7 out of 5 stars — Rated Excellent
Excellent
709
Very Good
92
Average
4
Poor
1
Terrible
3

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    Contact Information

    Address

    Herts and Essex Motor Company Ltd
    Unit F Belcon Industrial Estate Binngley Road
    Hoddesdon
    EN11 0NX

    Get in touch

    01992 466655
    http://www.hertsandessexmotorcompany.co.uk/

    Opening times
    Mon By Appointment only
    Tue By Appointment Only
    Wed By Appointment Only
    Thu By Appointment Only
    Fri By Appointment Only
    Sat By Appointment Only
    Sun By Appointment Only

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Herts and Essex Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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