1,701 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,701 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Thank you to Haydn"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Haydn was really great, hje was very helpful and made sure I was happy with my decision. I am still enjoying my vehicle, not had any issues with it at all. I couldn't give anything less than a 5 stars!

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"Great communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Customer service was great, it was a quick and efficient process. After having the car for a short time, the engine light and tyre pressure light came on. I filled up the tyres, and both lights went off and haven’t come back on since. This happened around two weeks ago, but I’m keeping an eye on it to make sure nothing else comes up. The team at Ponko have been really responsive and have assured me that if anything does come up, they’ll book me in and get it looked at straight away which I really appreciated.

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"Fab service "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Started off a bit rocky but had a different sales guy take over and helpful , wrong description of car written up which was disappointing :( didn’t get anything knocked off the car because of this

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"Chris was a great help"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything with my MINI Roadster, has been good not it's been sorted, I'm happy with it. At the start there was a problem with the battery, which wasn’t any good. Chris, the guy in charge of the engineer, helped me the most and got it sorted. I’m giving 3 stars because I think the battery should have been checked before I got the car… and the extra half a star is for the good coffee.

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"Very attentive"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It’s great, no issues, very happy with it. The team were brilliant and attentive, even though it was busy. There was a small issue with the AC, but they sorted it right away. 5 stars

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"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything's fine with the car and the service was good during the sale

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"So far so good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Following my purchase from Ponko I've not had a chance to drive much, but so far so good when I have had a chance. The service was top-notch as well during the sales process.

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"10/10 customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Visited Ponko for the first time and received 10 out of 10 customer service from the two salespeople I dealt with. They were fantastic and lovely to deal with, and everything's all good with the car.

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"Quick and simple"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Buying from Ponko was quick and simple, and so far the car is running fine.

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

All good so far – no issues at all. Haydn was the salesman that looked after me and he was perfect, I thought he was really lovely to deal with. He was happy for me to take the car out for a test drive, which was helpful. Great service all around.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1701 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1310
Very Good
366
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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