99% Reviews
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94% Recommend
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658 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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658 reviews from our car dealer reviews community

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"Ford Kuga "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Birchwood Motor Centre you were great. Everything was fantastic throughout my entire experience with them. After searching around for a while, I was in need of a 2-litre diesel vehicle capable of pulling a caravant. On the day I saw their Ford Kuga, I just knew it was the perfect fit for me and my family. Luke, the salesman, was exceptional. He was very well organised, and I was thoroughly impressed with his attention to detail, efficiency, and how he carried himself in conversation. We arranged for the car to be delivered, and since owning it, it has performed exactly as I needed it to. We've already taken the caravan out and it pulled it with ease. Overall, it's a 5-star service from a brilliant dealership.

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Aftersales from Birchwood Motor Centre in response to Ford Kuga

Thank you for your positive review Stephen, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Wouldn't go anywhere else "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I am absolutely thrilled with my new Nissan Qashqai from Birchwood Motors. The service I received was exceptional, and it has solidified my decision to always return to this dealership for my future car needs. Every question I had was answered promptly and thoroughly. As for the car itself, it's nothing short of sensational. The Nissan Qashqai has a  comfortable interior and impressive performance on the road. I couldn't have asked for more assistance from the dealership staff. If I could rate them higher, I certainly would. In fact, I've already recommended Birchwood Motors to two family members who are planning to visit over the next few weeks.

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Aftersales from Birchwood Motor Centre in response to Wouldn't go anywhere else

Ben your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.

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"Skoda Kodiaq"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I visited Birchwood Motor Centre a few weeks ago to see their Skoda Kodiaq after spotting it on their website. I decided to book an appointment, and once on-site, the staff were fantastic. They really couldn't do enough to assist, which was great to experience. All my questions were answered, and I didn't have any lingering doubts or regrets about my decision. The process was made simple, and I was in and out in no time. The handover process was remarkably easy. As for the Skoda Kodiaq, it exceeded my expectations with its spacious interior, smooth ride, and impressive features. The car really is spot on.

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Aftersales from Birchwood Motor Centre in response to Skoda Kodiaq

Jeffrey thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Simply fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Tej's customer service at Birchwood Motor Centre was truly outstanding, I couldn't fault it. I decided to visit the dealership after browsing their website. I was already aware of their stellar reputation in the area, thanks to a recommendation from a family member. When I arrived, the car was exactly as described, and it looked even better in person. The dealership itself is fantastic, and it's reassuring to have a genuine local dealership like Birchwood Motor Centre.

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Aftersales from Birchwood Motor Centre in response to Simply fantastic

Thank you for your positive review David, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Dean's a gem"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I recently purchased a Vauxhall Grandland from Birchwood Motor Centre, and I couldn't be happier with it. Everything about the car is perfect; it truly exceeds all my expectations. I initially visited the dealership on a whim, just to have a casual look around. I hadn't planned on buying a car that day, but the Grandland immediately caught my eye, and I knew I had to take it for a test drive. Dean, the staff member I dealt with, was incredibly helpful. He provided detailed information about the car and its additional extras, enhancing the overall experience. From start to finish, the service at Birchwood Motor Centre was superb. The staff were friendly, knowledgeable, and accommodating.

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Aftersales from Birchwood Motor Centre in response to Dean's a gem

Nichola, your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Received great service from Jamie at Birchwood can’t fault him at all, friendly and willing to help at all times, hopefully see you again in the future.

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Aftersales from Birchwood Motor Centre in response to Great Service

Thank you for your positive review George, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Amazing from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was in search of a Vauxhall Zafira Tourer for my daily commutes, but my experience at another dealership was overwhelmingly stressful. Thankfully, I decided to give Birchwood Motor Centre a try, and from the moment I walked in, I felt at ease. There was no pressure from the salesman as I took a look at the car. When I was ready to proceed, Tej was there to arrange a test drive for me. Once I was certain I had found the perfect fit, he walked me through the paperwork smoothly.

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Aftersales from Birchwood Motor Centre in response to Amazing from start to finish

Rachel your feedback and comments are much appreciated, I will pass your comments onto Tej. Thankyou, Birchwood Motor Centre.

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"Wouldnt buy a car from anyone else. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This February I bought my 4th car from Birchwood Motor Centre, and once again I am extremely pleased with the service and the car. I ended up choosing a Nissan Qashqai this time around out of there extensive selection of cars and its perfect, people usually say 5* service but there isn't a star rating number high enough. Thanks Guys!

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Aftersales from Birchwood Motor Centre in response to Wouldnt buy a car from anyone else.

Mr M, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"⭐⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Great dealership, along with great customer service from Mitch. Overall a 6/5 star service.

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Aftersales from Birchwood Motor Centre in response to ⭐⭐⭐⭐⭐⭐

Thank you for your positive review Teddy, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Top Marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I live within walking distances of Birchwood Motor Centre, which meant when I was after a new car it was only fair I had a little look. When I first got there I was kindly greeted by Jamie, I explained to him I was only looking at this point in time, and he was great about thi - he said no worries, if you need anything ill be over here. Amazing! No pushy sales, which gave me time to browse. I ended up with a great Ford Kuga and I am really happy with the car. I did have a couple of issues with the car initially, as you would expect with a second hand car, but I cant fault Jamie and the team at Birchwood Motor Centre on how quickly they dealt with these issues, I was in and out in the same day. Thank you Jamie - You were great!

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Aftersales from Birchwood Motor Centre in response to Top Marks

Martin, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
658 reviews4.8 out of 5 stars — Rated Excellent
Excellent
590
Very Good
62
Average
0
Poor
0
Terrible
6

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    Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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