Duncan, November 2020
"Mercedes c class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Hi I want to right this review as is the first time in 30 years of driving I have had service like this from finding my perfect car to picking up Johan has been out of this world and Lisa in finance treated u like a human not a number I will be doing lot of business in future best garage I have ever come across if u need a new car please use these
Duncan
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Gavin from BFC Motor-Group in response to Mercedes c class
Thanks for the review Duncan. Really pleased we could help. It was myself that collected it and I must admit that car is a beauty! Look after it and thanks again. Best Wishes Gavin
Helene P, November 2020
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Amazing service... from beginning to end ... from Johan got me a great deal on a car .. kept in touch with the progress from start to finish and whole process quick . Clearly knows what he is on about and no pushy salesman either. Would recommend this company 100 percent
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Gavin from BFC Motor-Group in response to New car
Thank you for your kind comments and for taking the time to review us. Really pleased you are happy. Best Wishes Gavin Leach
Sean W, October 2020
"New and Used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Excellent service and very happy with our new used car. We have used BFC a few times over the years. Treat people well and they will come back, so we have been here again and will do in the future.
Reviewer has confirmed their email address
+0 Found this review helpful
Gavin from BFC Motor-Group in response to New and Used car
Thank you for leaving a review and for your continued custom over the years we really appreciate it. Best Wishes Gavin
Charlotte S, August 2020
"Great service start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
The service I received from the start was fantastic, Sale persons was very knowledgeable and help me choose between 2 cars and within my budget.
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Great service start to finish
Thank you very much for the review. I have passed your comments on to the team. Best Wishes Gavin Leach
Charlton M, July 2020
"Fantastic job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
The sales team was very helpful and knowledgeable, they fit me with exactly what I wanted .the entire experience was superb. Thanks guys
Reviewer has confirmed their email address
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Fantastic job
Thank you for your review. Were pleased your happy and thanks for the business. We remain at your service. Best Wishes Gavin Leach
Steve F, July 2020
"Steve Farrell"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
I would like to thank Lisa and Johan for a fantastic service they provided for me with looking for the perfect vehicle and working out the easy payment budget they were easy to talk too explained everything so clearly I am so happy with there service
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Steve Farrell
Thank you for the 5 Star review. I have passed your comments back to the team. We really appreciate it. Best Wishes Gavin Leach
Allison P, July 2020
"A great company!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
I had been looking around for a fiesta ST-Lone and saw one on the company website. I rang and immediately got through to Johan who was extremely helpful. We agreed a fair price and after a tiny cosmetic repair to an alloy, the car was delivered to my door in pristine condition. The whole process took just 3 days and communication throughout by Johan was excellent - nothing was too much trouble. Very very pleased!
Reviewer has confirmed their email address
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Gavin Leach from BFC Motor-Group in response to A great company!
Thank you for your kind comments and for taking the time to review us. We really appreciate your business and glad we culd help. Best Wishes Gavin Leach
Camille, June 2020
"Great team and service!!!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
With my financial and home circumstances, they were accommodating and speedy to help. I wish all business gave quality service like BFC. I was able to reach them at 630am in my panic when my car had a fault. and it was resolved expeditiously.
I am so glad I've used them.
Reviewer has confirmed their email address
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Great team and service!!!!
Thank you very much for the feedback. I have to admit we are not normally up at 5.30am but glad we could help during the lockdown! I am sorry that you had the issue in the first place but pleased we got it resolved for you. We remain at your service. Best Wishes Gavin Leach
Adrian M, April 2020
"Buying a second hand car on finance"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
The staff are so friendly at Berkshire Fiesta centre, they bend over backwards to help. Finance all sorted without any fuss, Car cleaned and delivered, the country lockdown didn't cause any problems as BFC worked around it, nothing is impossible at BFC. We now have two cars on the drive from BFC, this is the fourth car from them and we will be back
Reviewer has confirmed their email address
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Buying a second hand car on finance
Thank you for the review Adrian. I know you had a choice so thank you for choosing us again for your motoring needs. These are very difficult and unusual times for everyone so If we can help in any way we will try. Best Wishes Gavin
Ken A, December 2019
"Good staff very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Was changing my car told them what I was looking for they got just what i wanted looked after me very well been with them for years no reason to change
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Good staff very helpful
Ken thanks once for the business. We appreciate you had a choice so thanks for choosing us again. I hope your pleased with the new one and we remain at your service. Happy New Year! Best wishes Gavin Leach
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