123 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
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123 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
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"I love it!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Definitely not having any problems with the Nissan Juke, I love it. They didn’t sell me the unrepaired car which I was very glad about. Asan was very good, very confident, answered all my questions, and its all running smoothly.

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Aftersales from Cartime Burnley in response to I love it!

Hi Maria, Thank you so much for your review - it means a lot to us. It's great to hear that you are enjoying your Nissan Juke. It's lovely to hear that Asan looked after you - we will be sure to pass these kind words onto him. Thank you and we look forward to welcoming you back in the future,

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"Golf"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I originally reviewed cartime Nelson on the day I bought the car, but a few days later and I have came back to update. Everything seemed smooth with the purchasing of the car, but a few days later I contacted the DVLA to check on the status of my logbook, as I wanted to get my personalised plates on my car as soon as possible. To my surprise, they informed me that the ownership was not transferred over to me, meaning the logbook had not been ordered when I purchased the car. I contacted the branch, spoke with Asam and now the DVLA website says the new V5C has been processed and issued as of today, 5 days after purchase. Meaning it will be delayed but will arrive at my address hopefully soon. I understand mistake can happen, especially when you are a busy dealership, but having the car in your name is a basic part of the process. Quite disappointed by this, but thankfully it seems to have now been resolved after chasing it up. Glad I checked this with the DVLA a few days ago or I would’ve been without the V5C. I got a great deal on the car through finanace and I love it, but feel let down by the processing of documents. Original review: I came from Cumbria and Asam was great, sorted me out very quickly with the finance to drive away on the day. Thank you so much!

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Aftersales from Cartime Burnley in response to Golf

Hi Dean, Thank you for taking the time to update your review - we appreciate you sharing your experience. It's great to know that Asam looked after you well on the day and helped you get everything sorted. We are genuinely sorry about the frustration caused over the V5C issue and are thankful for you taking the time to leave this feedback which will certainly help us to improve in the future. We appreciate your understanding and will take your feedback on board. Thank you from all the team at Cartime.

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"Looked after us well"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've had the Seat for a while now and its be absolutely fine, everything has been great and I'm actually really enjoying it - It's a nice motor! I'd had a Tiguan but an older version before and obviously it's the same chassis which was a good transition. I started a new job which I'm commuting to so needed something comfortable to get me there and this has been perfect, not to forget I like the style too! Asam the salesman was great when we bought the car he answered all the questions and looked after us well. Id always go one lower than the best as I always say there is room for improvement so it would be a four from me. I'm on the look out for a car for Mrs Evans and we have been keeping our eye out at Cartime but as soon as something comes about I will be buying from them,

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Aftersales from Cartime Burnley in response to Looked after us well

Your time giving feedback really means a lot. Really pleased to hear the SEAT has been a comfortable and enjoyable upgrade for your commute, and that it’s been a good fit coming from your previous Tiguan. It’s also great to know Asam looked after you well and answered all your questions during the purchase.

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"First car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Picanto is doing alright, I just passed my driving test, so this is a nice first car. I was looking for this type of car and Cartime had a good deal on it, low mileage and a full-service history so it was a no brainer. I dealt with Asam, he was brilliant and really friendly!

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Aftersales from Cartime Burnley in response to First car

Hi Elijah, Congratulations on your first car - we are so glad we were able to help you find the perfect car! It's lovely to know Asam looked after you - we will be sure to pass these kind words onto him. Thank you for choosing Cartime and happy miles in your Picanto.

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"So simple "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Car is running fine. I decided to upgrade my Volvo to the newer Qashqai, Cartime had the right car in the spec for me, it was a really simple transaction. I even managed to view the car and take it away the same day, so it has to be a 5

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Aftersales from Cartime Burnley in response to So simple

Thanks so much for your 5 star review Keiron - this really means a lot to us. We are so glad to hear that your new Qashqai is running smoothly. It's great to know that everything was simple and straight forward and that you managed to drive it away the same day - even better! We appreciate your support and hope to see you again in the future.

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"MG "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We recently bought an MG from Cartime this month. The car has been great since the purchase, I dealt with a gentleman called Asam on the day he answered all my questions, and the whole process went well. I would consider using them again in the future when I need a new vehicle.

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Aftersales from Cartime Burnley in response to MG

Thank you for taking the time to leave such a lovely review Joe. We are so pleased that your MG has been great - that's exactly what we aim for. It's lovely to hear that Asam looked after you and answered all your questions, we will pass these kind words onto him. We really appreciate your loyalty and hope to welcome you back in the future. Thank you from all the team here at Cartime

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"MG "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Other than the engine light coming on a few time's which I think was due to my petrol tap, all else with the car was really good, so I'm happy with my choice. I found the process with Mohammed good and well looked after.

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Aftersales from Cartime Burnley in response to MG

So pleased to hear overall you’re happy with the car and that Mohammed looked after you well throughout the process. We also appreciate your note about the engine light and will take this on board.

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"Five stars!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've had my MG for a little while now and its good to be honest, really like it. We had a duster beforehand, so its a bit more roomy and all that so quite good. When we bought the car it only took an hour all in which was good. I have no complaints and would rate it a five stars!!

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Aftersales from Cartime Burnley in response to Five stars!

Cartime are really pleased to hear that you’re enjoying your MG and that the extra space and comfort have made a difference for you compared to your previous Duster. It’s also great to know the buying process was smooth and quick for you—that’s exactly the experience we aim to provide. We truly appreciate your kind words and your five-star rating. If you ever need anything in the future, don’t hesitate to get in touch. Enjoy your new car!

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"No complaints "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I'd say five as there was nothing wrong with the car. I never had to call them back so nothing to complain about.

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Aftersales from Cartime Burnley in response to No complaints

We’re really glad everything went smoothly and you’ve had no issues with the car. We really appreciate the five stars—enjoy your car!

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"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Good all round service score 5.

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Aftersales from Cartime Burnley in response to Five stars

Hi Kevin, Thank you so much for your review. We really appreciate the time you have taken to share your experience with us at Cartime. Enjoy your new car - best wishes from all the team.

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
123 reviews4.6 out of 5 stars — Rated Excellent
Excellent
70
Very Good
23
Average
5
Poor
0
Terrible
0

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    Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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