Robert, March 2024
"Everything going well "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently, I made the switch to an electric vehicle by purchasing a Tesla Model 3 from Essex Prestige, and the transition couldn't have been smoother. The ease of driving this car is remarkable. Essex Prestige provided exceptional service, allowing me to test drive the vehicle and readily assisting with any questions or concerns I had.
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Aftersales from Dealership in response to Everything going well
Hello Robert, We’re thrilled to hear about your smooth transition to an electric vehicle with the Tesla Model 3 from Essex Prestige! It’s wonderful that you’ve found the driving experience to be so remarkable. We pride ourselves on providing exceptional service, and we’re glad to have been able to assist you with a test drive and any questions you had. Enjoy the electric journey, and thank you for sharing your positive experience!
Jonata, March 2024
"Brilliant dealer !"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My wife recently purchased a new Tesla from Essex Prestige, and I couldn't believe how easy the process was and that the quality of the car was brilliant. Because my wife was so happy with her new car, I couldn't help but go have a look for myself. I ended up purchasing a Range Rover, and I couldn't be happier. I will definitely be telling all my friends and family to pop down to Essex Prestige if they need a new car.
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Aftersales from Dealership in response to Brilliant dealer !
Hi Jonata, It’s absolutely wonderful to hear that both you and your wife had such positive experiences with us here at Essex Prestige! The joy of finding not just one, but two perfect vehicles that bring such happiness is truly special. We’re thrilled that the quality and ease of the process exceeded your expectations. Thank you for spreading the word to your friends and family - we can’t wait to help them find their perfect car, just like we did for you. Enjoy your new Range Rover, and may every drive be as delightful as the first!
Isabel, March 2024
"Its like driving a spaceship 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Tesla from Essex Prestige, and I honestly love it. It's like driving a spaceship with the luxury interior and all the gadgets. Surprisingly, the transition to an electric car was so easy, I couldn't believe it. The guys at the dealership were amazing; my husband even went back to get himself a new car.
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Aftersales from Dealership in response to Its like driving a spaceship 😊
Hello Isabel, We’re absolutely thrilled to hear that your Tesla purchase from Essex Prestige has been out of this world! It’s fantastic that the transition to electric driving has been a seamless journey for you. We’re glad that our team could contribute to this positive experience and that it even inspired your husband to find his perfect car with us too. Thank you for sharing your stellar review, and we hope both of your vehicles continue to provide joy and luxury on all your travels.
Maxamillian, March 2024
"Love it!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
As I am in the vehicle trade myself, when I was looking for an upgrade, I knew exactly what I was looking for. I came across the Mercedes GLA at Essex Prestige, and it was a great price and looked amazing. The chap in the showroom was brilliant; he got me a brew and talked me through the whole process. I couldn't fault the service I received. I will definitely be looking at what cars they have in a few years when I'm in the market for an upgrade.
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Aftersales from Dealership in response to Love it!
Hi Maxamillian, We’re so pleased to hear that your expertise in the vehicle trade led you to us and that the Mercedes GLA ticked all the right boxes for you! It’s wonderful to know that our team member provided excellent service, making your experience smooth and enjoyable. We’re looking forward to seeing you again when it’s time for your next upgrade. Thank you for choosing Essex Prestige, and happy driving!
Nichola, March 2024
"Perfect for me and the Kids "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was needing a bigger car as I drive my parents around a lot and I have to take the kids to school, clubs, etc. The Audi Q7 was the perfect size, so I part exchanged with automatic motors and got a great price for my old car. Everyone in the showroom was really knowledgeable and couldn't do enough to help me. I would have no hesitation going back. 😁
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Aftersales from Dealership in response to Perfect for me and the Kids
Hello Nichola, We’re so glad to hear that the Audi Q7 has been the perfect fit for your family’s busy lifestyle! It’s wonderful that our team could assist you with knowledge and dedication, ensuring a smooth part exchange and a great deal for your old car. Your confidence in returning to us is the highest compliment we could receive. Thank you for sharing your positive experience, and we look forward to welcoming you back when you’re ready for another change - Essex Prestige
Joel H, February 2024
"Great Range Rover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
What a great Range Rover I got from this dealership!! I always take my cars to get a second opinion to give them a once over because of my OCD. My mechanic gave it the all clear and said that I have a great car, so I'm happy. The team were very accommodating and pushed everything through quickly, which was necessary because I was in a bit of a rush to get it home.
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Aftersales from Dealership in response to Great Range Rover
Good morning Joel, Thank you for your kind words and positive feedback! We are delighted to hear that you are enjoying your new Range Rover and that it passed your mechanic’s inspection. We appreciate your trust in our dealership and we are glad that we could meet your expectations and needs. We hope you have a wonderful driving experience with your new car and we look forward to serving you again in the future. 😊
Kevin C, February 2024
"I got a beautiful car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I got my car way back in November and I have to say, I'm really pleased with my Nissan. It's a beautiful car that has been very reliable. I can't remember the name of the salesman, but he was as good as gold. I appreciate that I was offered a test drive before I made any sort of decision.
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Aftersales from Dealership in response to I got a beautiful car
Hi Kevin, We are thrilled to hear that you are satisfied with your Nissan and that it has been a dependable vehicle for you. Thank you for choosing Essex Prestige and for sharing your positive experience with us. Do not worry about remembering the name of salesman, but we are happy that he was helpful and courteous if you do remember please do let us know so we can praise them. We always aim to provide our customers with the best service and the best cars. We hope you continue to enjoy your Nissan and we hope to see you again soon. 😊
Kristopher, February 2024
"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with my new car and the experience that Dylan (or Darren or Daryl I always forget the name lol) provided me while at the dealership. Solid 4*
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Aftersales from Dealership in response to ⭐⭐⭐⭐
Hello Kristopher, Thank you for your lovely review and for choosing Essex Prestige. We are pleased to hear that you are very happy with your new car and that you had a good experience with our staff. oh gosh, those names do sound similar please dont worry but we are glad that he was professional and helpful. We appreciate your review and we hope to serve you again soon. 😊
James W, February 2024
"Great purchase! "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I like my Ford Ranger that I purchased from Essex Prestige, it is running well.
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Aftersales from Dealership in response to Great purchase!
Hi James, We are happy to hear that you like your Ford Ranger and that it is running well. Thank you for your feedback and for choosing Essex Prestige. We hope you have a great time with your new car and we hope to serve you again soon.
Paul W, February 2024
"Great communication!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I got my car off the internet, so I had to put my faith in the dealership when it came to the description of the car. The car was delivered on time, and it was as described. The communication from Victor was spot on, and he was always on the end of the phone when I called up for more information.
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Aftersales from Dealership in response to Great communication!
Paul, Thank you for trusting us here at Essex Prestige with your online purchase we are glad were satisfied with the description of the car. We are happy that the car was delivered on time and that it met your expectations. We appreciate your kind words about Victor, who was always available and responsive to your queries. We hope you enjoy your new car and we hope to serve you again soon. 😊
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