The Mercedes is brilliant, customer service was great I’ll give them a top rating couldn’t fault anything five stars 😊
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Aftersales from Cartime Bury in response to Top rating
Thank you so much for your lovely 5 star review Brindon. We're so pleased to hear you are enjoying your Mercedes and it's lovely to hear you were pleased with the customer service you received. Your review is really appreciated from all the team. We wish you all the best with your car and hope to see you again in the future.
Everything has been perfect with the BMW. Couldn't recommend Jason at the dealership enough, he got everything through quickly. It's a definite 4.5 out of 5.
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Aftersales from Cartime Bury in response to Couldn't recommend Jason enough
Thank you Toby! We are so pleased to hear that everything is going smoothly with your BMW. It's lovely to hear that Jason looked after you, we will pass this positive feedback onto him. Thank you from all the team at Cartime for taking the time to share your experience
Previously I had a Citroën C1, I wanted a bigger car, and I've always wanted a Golf. I'm really noticing the difference, I think Asam really stood out when I was at Car Time. The only thing stopping me from giving it a 5 is we had to wait a while when we went to collect it, but it wasn't a big deal. Happy overall.
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to Upgrade
Hi Rhiann, Thank you so much for your review - this really means a lot to us. It's great to hear that you are enjoying your Golf and we hope you love every minute of driving it. We are so pleased to hear that Asam helped you during your visit and we will be sure to pass this feedback onto him. We apologise for the wait time collecting your car - we appreciate your understanding and patience. We wish you all the best with your new car from all the team at Cartime.
I've been enjoying the car since the purchase. Noel was who I dealt with on the day, and he was great, and he made the process straightforward and easy. I'd give it a 4.5 out of 5.
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to Straightforward and easy
Thanks so much Christopher for your positive review. We are so pleased that you have been enjoying the car and it is great to hear that Noel helped make the process straightforward and easy - we will be sure to pass these kind words onto him. We really appreciate you taking the time to share your experience - thank you from all the team
It's a 5 from me! All my expectations were exceded, nothing was a low point, all very professional and Michael was just great. Thank you
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to Five stars
Thank you so much for such positive feedback Collin. We are so pleased that we managed to exceed your expectations - this means a lot to us. We will pass on your kind words to Michael! Thank you from all the team
The customer service at Cartime was good. I did have to wait a week later for the car but other than that it was all spot on. Bradley was great too 😊
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to Bradley was good!
Thank you Callum for sharing your experience at Cartime. We are really pleased to hear that you were happy with the customer service as this is something we find is really important to our customers and its lovely to hear that Bradley looked after you, we will be sure to pass this onto him. We wish you happy motoring from all the team!
Hassan was fantastic and the young lad hamza who did my paperwork he was absolutely fantastic he answered all my questions and if he didn’t know the answer he would go and find it. We had a little issue with the aftercare as we left something in the old car and it was abit of a hassle, but it was all resolved and it’s been sorted, Overall it was good.
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to Hassan was fantastic
Hi Matthew, Thank you so much for taking the time to leave a review - it means a lot to us. We are so pleased to hear that Hassan and Hamza looked after you and we will be sure to feed this back to them. We apologise for the little issue with the aftercare, but glad to hear it has all been resolved. Your feedback helps us to improve in the future. Thank you from all the team at Cartime
Great team ! They really care about the customers!
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to Great!
Hi Costel, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
I bought the car back in September from Bury. The dealers were fair with the price but unfortunately haven’t checked that all facilities worked. I drove away and returned to the car place within 10 minutes realising that the maps and electrics needed a reboot. This left me with having to give up my own time to take it to MG2 weeks later so we could have a reboot on the electrics and maps. This should definitely have done before they sold the car. I have to say buying electric from them. I was unsure of their understanding of electric vehicles. Unfortunately, I have still got issues with some of the programming on electric so I’m having to take it back to MG. If the dealership had done their checks, I wouldn’t be having to do any of this.
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to Electric MG TROPHY Long range
Thank you for sharing your feedback. We're genuinely sorry to hear we didn't meet your expectations. Please know that we take your concerns very seriously and appreciate you bringing them to our attention.
purchased my first car here after 6 years not driving since passing. Very understanding about me not feeling comfortable taking it for a test drive but still wanting to experience the car. It’s a lovely little C3 and has served me well. Was a slight issue with the service book and spare key - car was sold as only having 1 key but about 3 weeks later they both arrived in the post! A nice surprise as I was about to order a replacement
Reviewer has confirmed their email address
Aftersales from Cartime Bury in response to wonderful service from Callum
Hi Freya, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury, Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2012
| Excellent | 396 | |
| Very Good | 125 | |
| Average | 13 | |
| Poor | 0 | |
| Terrible | 2 |
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:00 - 17:00 |
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