We visited Catalina cars yesterday we were greeted by Tom his friendly and professional attitude was excellent he seemed to have plenty of experience in the trade. Tom helped us to purchase a lovely car sorted the paperwork we drove away very happy within an hour excellent service would recommend Catalina cars to anyone

I purchased a vehicle in August 2021 (2017 reg), and already both of the coil springs have broken. This has cost me in excess of £800. I was sold Warranties2000 Gold Plus cover, which was added to my purchase cost without my consent, which turns out that the coil springs are not covered. Nothing about the cover was explained to me and even the fact that it’s only valid if the vehicle is serviced every 6 months. I’m absolutely shocked and appalled that firstly I’m having these issues just over a year after purchasing the vehicle, and secondly that I was miss-sold warranty which is not valid for the parts that are damaged. I can’t imagine how many others have been tricked into this without knowledge, and are now left frustrated and out of pocket like myself. Absolutely disgraceful.

Excellent service from start to finish

Paid 4000 for a Vauxhall corsa left the show room 2 mile down the road engine light comes on - they paid for a new 02 sensor fitted at my local garage which was fine - left that garage and it came on again - they said I had to take it back for them to look at however the light went off after 7 hrs - on the 1/5/22 my exudate fully fell off whilst at work as a nurse leaving me out of work for 3days - the warranty they gave me doesn’t cover it and when taking the car to get fixed I had to pay 200 - the mechanic told Tom who every one claims to be amazing and he said he would call me back - my fiancé company called them and again they promised to call back - 2 days later I’ve lost 3 days wages 200 cost for a new exhaust and brackets and they just lie and say they will phone me back. I am now taking this as far as I possibly can with help from a friend that works in law - I am putting a full complaint into trading standards and I am not willing to let this go I have had this car for around 8weeks and depend on it as I’m a Covid tester for the office of national statistics and also I nurse x2 days a week. I find it absolutely disgusting that they haven’t even contacted me back. Do not be fooled by the nice voices and fake reviews.

Avoid at all costs.

Buy from this garage at your own peril , on first arriving on forecourt we found some nice motors and we were not pressured to buy at all. We chose a nissan qashqai and took it a test drive , found a couple of minor faults which we were told would be put right before we collected , on driving the car away on collection 30mile away 2 more faults occurred and one more major fault 3 days later , many many calls to them to be constantly told Tom's not available he will call you back , no calls ever returned . 48 calls in total to them . Eventually they agreed to repair car after dragging it out long enough so we couldn't get a full refund . They repaired it only for the fault to occur again (major smoke from under bonnet) . The finance company got involved and advised them to take the car back and they refused . We gave them a second chance to fix the issues and only 32 mile after the car being returned a second time the engine/ turbo smoked badly again . We got video evidence of this as it actually happened and catalina still said there was nothing wrong with the car ?? They eventually agreed to have the car back but would not refund any of our £1000 deposit they said this would be taken for milage we had used . We took the car back to be told by Michael " well there's nothing wrong with it is there and its going straight back on the forecourt " This my friends is the type of rip off merchants you are dealing with and to think that another unknowing customer will buy that very same car with the very same problem, thats pretty poor customer service to me . These guys will happily help to take your money but once you drive off the forecourt will do absolutely nothing to help if you have a problem . We are genuine hard working people that just wanted a fair deal at a fair price and we feel that we have been absolutely trampled on, ripped off and treated like we were liars. People like this do not deserve to have genuine peoples custom. This review is all actual fact .Please take note and give these cowboys a swerve and do yourself the biggest favour that you could. I'm only giving 1 star because it won't allow me to give none .

Absolutely horrendous , do not buy from this place , they have no respect for people's lives by selling dangerous cars , we bought one , had it checked by an independent mechanic who deemed it un road worthy , we then had to pay for a low loader to return to the garage , Yorkshire police have been informed along with trading standards , so be careful if uve bought a black fiesta metalic, THE POLICE ARE AWARE OF THIS CAR !!!!! AVOID THIS GARAGE PLEASE