99% Reviews
replied to
92% Recommend
to friend


317 reviews from our car dealer reviews community
Leave a review for Blackstone Motors Ltd
Leave a review

317 reviews from our car dealer reviews community

Leave a review for Blackstone Motors Ltd
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
" Answered all of my questions"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was specifically looking for a Volvo, and the one I purchased has been behaving itself. Can't remember the salesman's name, although he was very good and answered all of my questions. There has been a minor issue with the Volvo Call system, which turned out to appear to be a battery for the system. I was advised to take it to a Volvo dealer to have it looked at, and Blackstone Motors said they would pay for the repair. which I appreciated

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Answered all of my questions

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Mercdedes G Class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Recommend! Five out of Five

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Mercdedes G Class

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Excellent service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've been getting on alright with the Mercedes. I did find that it had a broken rear spring which I had to replace, as it was not covered under the warranty, although other than that it has been okay. The service whilst I was at Blackstone Motors was excellent.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Excellent service

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Helpful and efficient"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Whilst I was at Blackstone Motors purchasing the Volvo XC90, the staff that I dealt with were helpful and efficient. would give it full marks, as there was nothing with the purchasing of the car.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Helpful and efficient

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Approachable & nice team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The team at Blackstone Motors were lovely, really approachable, and a really nice team to deal with. I'd probably use them again in the future if I were looking for another car. My new BMW M3 has been lovely to drive, I'm pleased with the car.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Approachable & nice team

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Smooth sailing"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything at Blackstone Motors was smooth sailing. The whole experience, from speaking online to turning up, getting everything sorted and having the car cleaned and inspected. The Smart car has been perfectly fine. I was specifically looking for a Smart car and found it on Auto Trader. I can't point to anything specific that needed improving, but I just think there's always room for growth. Overall, I was really happy.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Smooth sailing

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"I'd recommend"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The customer service was also really good. I'd recommend them to others based on my experience. I did have to get the back callipers changed. I'd give my experience a four-star rating, and if it weren't for that issue, it would have been five.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to I'd recommend

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"No hard sell or pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've had no problems at all with the Porsche, and the whole transaction went really well. The sales team were very good. They came across as very honest and open, and there was no hard sell or pressure to buy anything extra. I couldn't fault it.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to No hard sell or pressure

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Great experience "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience with Blackstone Motors was great. Whenever we needed anything, they did a great job and we felt very happy with everything. The only thing I felt could be improved was the communication, as it was sometimes a bit slow when trying to get in touch. Apart from that, I had a very good experience and I'd happily recommend Blackstone Motors to others.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Great experience

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Audi Q7 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Good overall buying experience.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Blackstone Motors Ltd in response to Audi Q7

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

We are used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future. 

We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.

We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road.  We can reassure you that you will be looked after long after you leave the forecourt.

There is a reason our customers regularly recommend us to friends and family.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
317 reviews4.7 out of 5 stars — Rated Excellent
Excellent
234
Very Good
69
Average
3
Poor
0
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Blackstone Motors Ltd
    Unit 16, Saxon Way Trading Centre Saxon Way
    Harmondsworth
    West Drayton
    UB7 0LW

    Get in touch

    020 3857 9870
    https://www.blackstonemotors.co.uk

    Opening times
    Mon 11:00 - 19:00
    Tue 11:00 - 19:00
    Wed 11:00 - 19:00
    Thu 11:00 - 19:00
    Fri 11:00 - 19:00
    Sat 11:00 - 19:00
    Sun 11:00 - 19:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Blackstone Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more